Even setting lowest available gas option Ethereum transfer already would be successful
Yes, the team is active, but they give inadequate answers.
Yesterday I've asked about withdrawal fees. Telegram admin gave me link to trading fee. Yes there are info about TUST and BBD withdrawal fee, but you can withdraw also ETH, and his answer was "ETH withdrawals are also available, they'll be updated on the sheet soon".
Why not do it right now? It is like adding few lines on webpage. Why haven't done it before the exchange started to work?
And the genius answer why withdrawals are slow or pending: "Please be patient. Today is bank holiday in many countries and that may delay the support's answer."
"Bank holiday" <-- that made me laugh. How the hell banks and cryptocurrency exchange are connected ? Are exchanges being regulated by banks now ? lololol
Update.
12:27 UTC - finally received my withdrawal