After reading so many good things about this site I thought I would give it a shot, and oh man I regret it!!
Here is a list of all the ridiculous stuff going on.
- live support is a joke, takes up to 1 hour to respond and once you miss a reply and don't answer for 5min they close the chat
- casino variance is impossible. dice game is ultra rigged. Just now, in 500 throws on a 52% winning chance I lost 85% of throws. New seed and lost 80% in over 2000 throws. This is impossible. Once I lost 24 throws in a row, on a 52% chance. Once you raise the wager it gives you these results
- discord mods are a ridiculous. asked a normal question and was thrown out of the server by one of these people. Basically I am banned from discord flash drops because of these mods
- email support is also not replying to important questions about my account, over 2 days now
How does this kind of site even attract players? No support, rude staff, shady casino, low wager limits in sports odds. I would not advise anybody to play there. Maybe this forum will be full of new scam accusation against them real soon. I already saw there are plenty popping up recently again.
Live support is slow in almost all crypto casinos, but it's not like that all the time... there were situations where I waited a lot longer than 1h for support response, but sometimes they can be fast. Someone wrote a long time ago "That's how it is when you pay too little to the people who do it", and I saw some truth in that... casinos wish to save some money and they are outsourcing that to some company from who knows where.
When it comes to their dice game (and other in-house games) you can verify them, and I guess most of us would take you a lot more seriously if you have done that and provided some proof. They have "live stats" so even a screenshot of your session would be fine if it's too much work for you to verify your bets. Anyway, I don't trust that you had lost 80% of throws in one session at a 52% winning chance. ... I believe in 20+reds, that happens from time to time, but you also had many winning streaks as well.
Well, maybe there will be new scam accusations, nobody knows that, but if they are just words without a proof (like your post) I doubt that anyone will pay attention.
I wish you more luck next time!