Topic: BC.Game closed my account after some winnings (Read 738 times)

OP, have you ever submitted your complaint to AG? I'm recently sweeping BC's page on AG and couldn't find your complaint anywhere. Or did you escalated it elsewhere?

I hope you can go back online and update us with your current situation. Your inactivity and/or the lack of supporting evidence on this case will force me to mark this as inactive/invalid

Joana226 posted just once 2023-08-31


SimpleMachin34 Date Registered:    2021-03-19, 13:53:15 THEN 8/29/2023 4:56:05 PM    woke up which was under 48 hours prior to Joana226 posting just once between 2021-09-10 and 2024-03-07

Conclusion: All FIVE are alts.

See also: https://bitcointalksearch.org/topic/m.63839558

Ahh, my apology, in the swamped state I am currently in, I forgot about the sports-related nature at CG. May I recommend AskGamblers? Far as I know, they mediates sports-related issues, and BC is on their list too. They might be able to mediate.


I'll try to suggest this when I get in touch with them, but won't it be better to get it done through AG first? Especially with the previous concern about validating a minor league game over a year ago.

I tried to raise a complaint on CG but this is their answer:



Did you got any answer from BC? Can they provide my bet history at least to me so I can share?

If they do not allow messages from newbie, your PM will just bumped off. I'll try to notify them [in case I am right and they prefer to not accept messages from newbie], once you made your complaint on CG. As for how will it be different from creating another complaint on another plaform and the advantage of it, I've outlined on five posts above this one, on post #40.

Thanks, I sent them another message. I don't see what is the advantage of creating another complaint in another platform. If they could help, maybe they would help here.

In my opinion it is a bit of disrespect not providing the bet history neither giving any further info about my case. Tomorrow I'll create a CG case then if I don't hear from them.

Not sure if they allow to receive PM from newbies [nor if the sender got notified by forum's system if their PM gets bumped]. I'll advise you to post a complain on CG, not make a thread on their forum, as it'll contribute to a bigger possibility of your situation get resolved.

Once you submitted that complain, I'll try to urge their team to look into it and address it. Hopefully, you'll be able to get a resolution with this method.

We're surrounded by uncertainties.

It's crucial for them to provide clarity on the situation and present the betting history. Despite my repeated attempts through emails and chats to obtain my betting history, I've been consistently ignored for nearly a year now. This blatant disregard feels like a scam.

My advice: steer clear of this platform.

Has BC.Game Support already concluded this case with the provided response?


Will they refuse to furnish me with the requested information, such as deposit history and additional evidence? Should I also consider posting about this matter on AnonymousGamblers and CasinoGuro forums?
I've sent another request to BC.Game Support (via PM) for the bet and transaction history, just to ensure clarity on my intentions.

I have to say that, yes, it might point to something suspicious, but maybe they're trying to adhere to their user's privacy policy. I think [based from other thread] they're trying a new approach to protect their user's sensitive information as best as they can, although the evidence they have might be helpful for them to validate their decision.

Nonetheless, coming back to your situation, I gave it another spin and it came to my awareness that you're betting on minor league [as per BC's explanation] and it happened about one year ago. As such, even if they provide the betting history here, we might be unable to track the validity of their accusation --prohibited techniques, which I assume will be late betting, value betting, odds manipulation, arbing, and the likes-- due to the less-than-popular nature of the matches of which you placed your bets, that made it most likely hard to find the record to validate or invalidate their counter-accusation.

In the past, I and other members of the forum help invalidated a counter-accusation by a casino of late betting, but that's done on a major league, and within days of the match, of which we still need to find a way to get the record to match it with the accusation. I honestly don't think we can replicate the investigation with minor league, happened about a year ago.

As such, do you perhaps want to consider CG? They probably have more ways than what we have in our arsenal to check past matches and investigate the allegation. Not to mention that due to the nature of the evidence provided on CG --where sensitive info can be set as private, for the participating parties only-- BC probably more than willing to cooperate and provide your betting history.

Is it unreasonable to seek a clearer explanation along with supporting evidence? Even after requesting the betting history, they chose to ignore it. What if their refusal to provide this information indicates their lack of credibility, potentially confirming my suspicions of a scam?

Actually... the bets were not legit and clean, according to this post, and that the one made the ruling --at least the way I understand it-- was their sportsbook provider. Namely, the one conducting the investigation was the sportsbook provider and they are complying to the findings made by the sportsbook provider.

Got it, but it is irrelevant since all my bets were legit and clean.

I'm still waiting for BC Support... what a disgrace.

I was just trying to determine how accurate the situation and the total fund being involved here, how much you deposited and how much you already withdrawn, and at the same time, how accurate their claim that you're in overall profit is.


Upon violation, when a user already in overall profit, casinos are frequently will not return the user's balance, it'll be used to cover their loses from the violation the user did. However, when what the user already withdrawn is less than what they deposited, the casino will return half or all of the fund to match this deposit [returning the original deposit] as they have no intention of robbing the said user's right of fund, only preventing them to do further abuse.

If necessary, I can search through old emails to see if I can locate it. However, I'm unclear on how crucial this is for resolving the case. Could you please clarify its significance?

I feel like they no longer care about my case. By the end of today, I plan to file a complaint on AskGamblers to try and hold them accountable for their actions and protect others from a similar experience.


What is the point on that?

BC Game Support can you update this thread? You have several questions for answer please.

You don't remember how much you deposited and withdrawn from their platform? Wasn't this information readily available on the Blockchain of your depositing and withdrawing address? The address you give us is a clean address, it doesn't store any of those information

BC.Game Support, could you assist in resolving this matter?

Unfortunatly I haven't the sum, I was playing in some different casinos and it is hard to me to know how much profit/loss on each of it.
I remember that I got around $2000 stuck on BC.Game.

Their support do not bother being contacted once a month or once a day as they always take days to answer, and every answer is exactly the same no matter what I ask.

Accordingly to other similiar topics I found, in case you conclude to help me, my USDT ERC-20 address is: 0xda0b299265861C2B5BAFCBeA0Eef0EFd3eBa12C9

If it doesn't get solved here I'm creating a complaint on AskGamblers as recommended through PM recently.

Nothing wrong with it, clearly. I was just torn between the two possible situation, whether [1] you send them an email asking about your situation only recently, of which I then wondered why now instead of back then or [2] they have an extraordinary patience to answer repetitive email asking about same thing over and over [no offense intended], as one or two casino will quite likely asked you to stop asking them the same thing over and over, that they'll reach you when and/or if they come to a decision.

BC.Game Support, I would much prefer if we can see the betting history, I will ask you once again to provide that, as OP has given his consent [in writing] that it is OK to provide that piece of information. Nonetheless, I understand that --according to your database-- OP is in overall profit? May we know how much he actually profited from your platform?

For this one, OP, I believe you can also provide that. How much have you deposited and withdrawn from their platform?

Yes, obviously I do. Anything wrong with it? they don't even explain properly what happened wrong, why should I forget about my funds?

@Bc.game support can you answer any of my questions please?

...

From the screenshot you provided, it shown as from 29th of February, this year, a couple of weeks ago, and not from last year. 29th of February only happened on a leap year, which the closest to an event occured last year will be this year, so it's safe to assume that email was not an old screenshot from last year. So I assumed you only reached to them recently.

So, you're contacting them from time to time, inquiring about the same issue?