BC.Game closed my account after some winnings - page 2.

twentyon3x

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Quote from: holydarkness on March 14, 2024, 01:14:10 PM

Quote from: twentyon3x on March 14, 2024, 12:21:50 PM

Quote from: holydarkness on March 14, 2024, 12:01:16 PM

Quote from: twentyon3x on March 13, 2024, 01:04:01 PM

It happened on 2023. I just found the forum now. But I'm still missing my funds and my account is closed. Can you or someone help me? Bc support user seems that vanished.

You made your complaint to their support team only recently too? Not when the situation first arise last year? I am confused. You made nine bets last year, one or a couple of them were marked as a violation by their security team, you got your account locked, and you waited for a year to email their team and to escalate it to the forum?

The forum, I can understand, though it is the biggest crypto forum, some might never heard of it before. But inquiring some details to their support team? Why do you wait for nearly one year, if I may ask?

No. I'm contacting support since it happened obviously (2023) - why would I wait 1 year to complaint about my funds? I only discovered this forum now and I'm trying it here now.

Ok, umm... I feel like a fool, but to further clarify, you made a complain when it happened, in 2023, got an answer, and when you discovered this forum, you reached to their support team again to see if their decision changed and the likes? Or... what?

wtf? from time to time I contact them through email and live chat.... how would you deduct that? what sense would it make only contacting them over 1 year? Any updates?

holydarkness

legendary

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Yes, I'm an asshole

Quote from: twentyon3x on March 14, 2024, 12:21:50 PM

Quote from: holydarkness on March 14, 2024, 12:01:16 PM

Quote from: twentyon3x on March 13, 2024, 01:04:01 PM

It happened on 2023. I just found the forum now. But I'm still missing my funds and my account is closed. Can you or someone help me? Bc support user seems that vanished.

You made your complaint to their support team only recently too? Not when the situation first arise last year? I am confused. You made nine bets last year, one or a couple of them were marked as a violation by their security team, you got your account locked, and you waited for a year to email their team and to escalate it to the forum?

The forum, I can understand, though it is the biggest crypto forum, some might never heard of it before. But inquiring some details to their support team? Why do you wait for nearly one year, if I may ask?

No. I'm contacting support since it happened obviously (2023) - why would I wait 1 year to complaint about my funds? I only discovered this forum now and I'm trying it here now.

Ok, umm... I feel like a fool, but to further clarify, you made a complain when it happened, in 2023, got an answer, and when you discovered this forum, you reached to their support team again to see if their decision changed and the likes? Or... what?

twentyon3x

newbie

Activity: 20

Merit: 0

Quote from: holydarkness on March 14, 2024, 12:01:16 PM

Quote from: twentyon3x on March 13, 2024, 01:04:01 PM

It happened on 2023. I just found the forum now. But I'm still missing my funds and my account is closed. Can you or someone help me? Bc support user seems that vanished.

You made your complaint to their support team only recently too? Not when the situation first arise last year? I am confused. You made nine bets last year, one or a couple of them were marked as a violation by their security team, you got your account locked, and you waited for a year to email their team and to escalate it to the forum?

The forum, I can understand, though it is the biggest crypto forum, some might never heard of it before. But inquiring some details to their support team? Why do you wait for nearly one year, if I may ask?

No. I'm contacting support since it happened obviously (2023) - why would I wait 1 year to complaint about my funds? I only discovered this forum now and I'm trying it here now.

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: twentyon3x on March 13, 2024, 01:04:01 PM

It happened on 2023. I just found the forum now. But I'm still missing my funds and my account is closed. Can you or someone help me? Bc support user seems that vanished.

You made your complaint to their support team only recently too? Not when the situation first arise last year? I am confused. You made nine bets last year, one or a couple of them were marked as a violation by their security team, you got your account locked, and you waited for a year to email their team and to escalate it to the forum?

The forum, I can understand, though it is the biggest crypto forum, some might never heard of it before. But inquiring some details to their support team? Why do you wait for nearly one year, if I may ask?

twentyon3x

newbie

Activity: 20

Merit: 0

It happened on 2023. I just found the forum now. But I'm still missing my funds and my account is closed. Can you or someone help me? Bc support user seems that vanished.

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: twentyon3x on March 12, 2024, 02:59:56 PM

Quote from: holydarkness on March 12, 2024, 02:10:14 PM

Quote from: ?? on ??

upd?

Let me try to pursue them further about this. But, for the time being, is what they said correct? That you bet on those games [women's handball, and basketball and baseball minor league]? Or was it not exactly correct? Given your bets were just... a few, I believe you can recall your bets quite easily?

Almost 1 year passed since that happened. I cannot state what bets or how many bets specifically I made at this point, apologize for that. I hope BC can clarify it and pay my winnings.

Umm... I think I'll need some clarification. The bets you made that became the reason your account got banned, it happened only recently? I don't think they made bets that's been settled one year ago as an issue today. Or were you trying to say that you made those bets around one year ago, got them cancelled, you haven't make any bet these last few days, and only recently raised a complaint for those year-old bets?

twentyon3x

newbie

Activity: 20

Merit: 0

Quote from: holydarkness on March 12, 2024, 02:10:14 PM

Quote from: ?? on ??

upd?

Let me try to pursue them further about this. But, for the time being, is what they said correct? That you bet on those games [women's handball, and basketball and baseball minor league]? Or was it not exactly correct? Given your bets were just... a few, I believe you can recall your bets quite easily?

Almost 1 year passed since that happened. I cannot state what bets or how many bets specifically I made at this point, apologize for that. I hope BC can clarify it and pay my winnings.

holydarkness

legendary

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Quote from: ?? on ??

upd?

Let me try to pursue them further about this. But, for the time being, is what they said correct? That you bet on those games [women's handball, and basketball and baseball minor league]? Or was it not exactly correct? Given your bets were just... a few, I believe you can recall your bets quite easily?

ghostingura2

jr. member

Activity: 122

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Quote from: twentyon3x on March 07, 2024, 05:04:18 AM

What happened:: BC.Game locked my account after I won some sports bets. I didn't withdraw my funds - they refused to answer what I did wrong

Scammers Profile Link: https://bitcointalksearch.org/user/bcgame-support-3592321

Amount Scammed: around $2000

PM/Chat Logs: https://i.postimg.cc/vBTtMXss/bcshit.jpg
Additional Notes: My ID is 12808212

In case you need I can provide you their License Holder director private email, so if it doesn't get settled you can have another look into the case.
I got it from SBGOK Foundation. Maybe its not bad a idea to compile all open/unsolved cases and moving forward with it.

GL with it...

twentyon3x

newbie

Activity: 20

Merit: 0

Quote from: holydarkness on March 11, 2024, 01:28:36 PM

Quote from: twentyon3x on March 11, 2024, 03:46:34 AM

Quote from: BC.Game Support on March 11, 2024, 03:01:30 AM

Thanks for posting about your issue here.

OP's account was restricted due to questionable live betting patterns in minor events. It was observed that the player exploited fluctuations in the live betting market, consistently placing bets at advantageous odds. Specifically, the player targeted these odds and displayed abnormal betting behavior, leading to the cancellation of bets related to women's handball events and other small markets in baseball and basketball.

After a thorough review in collaboration with our sports betting provider, we decided to close the player's account due to this activity. Despite the account closure, the player managed to achieve an overall profit.

It is important to note that this activity occurred back in June of last year, and since then, we have made improvements to our live market odds, feeds, and processes to better prevent such abuse.

Could you provide more detail by displaying the odds and markets for everyone? Please share my betting history.

As for my pending funds, while I comprehend the intention to close the account, may I still withdraw the funds available to me?

I was trying to get to that betting history, the one provided to me through DM was not the whole history, and as such I did not post it here [neither giving it a thorough look as it doesn't contribute anything to the case, and I don't want to be nosy]. As you've give your permission, I think BC.Game Support are more than welcome to provide it here by themselves.

As for your pending and available fund, whether it is withdrawable, to be honest, I don't think you can as they won't allow it. As OP said, you're in overall profit. In the situation where this case was proven to side with BC, where you're actually abusing them, much like other casinos, they'll confiscate the winning of those in overall profit to cover their loss from the abuses done to them by the player.

Sure, so please @BC.Game Support proof your point of view. My bets were normal bets, but as I can't even login in my account... I can't show anything from my end. Lets wait and see it.

Thanks @holydarkness

holydarkness

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Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: twentyon3x on March 11, 2024, 03:46:34 AM

Quote from: BC.Game Support on March 11, 2024, 03:01:30 AM

Thanks for posting about your issue here.

OP's account was restricted due to questionable live betting patterns in minor events. It was observed that the player exploited fluctuations in the live betting market, consistently placing bets at advantageous odds. Specifically, the player targeted these odds and displayed abnormal betting behavior, leading to the cancellation of bets related to women's handball events and other small markets in baseball and basketball.

After a thorough review in collaboration with our sports betting provider, we decided to close the player's account due to this activity. Despite the account closure, the player managed to achieve an overall profit.

It is important to note that this activity occurred back in June of last year, and since then, we have made improvements to our live market odds, feeds, and processes to better prevent such abuse.

Could you provide more detail by displaying the odds and markets for everyone? Please share my betting history.

As for my pending funds, while I comprehend the intention to close the account, may I still withdraw the funds available to me?

I was trying to get to that betting history, the one provided to me through DM was not the whole history, and as such I did not post it here [neither giving it a thorough look as it doesn't contribute anything to the case, and I don't want to be nosy]. As you've give your permission, I think BC.Game Support are more than welcome to provide it here by themselves.

As for your pending and available fund, whether it is withdrawable, to be honest, I don't think you can as they won't allow it. As OP said, you're in overall profit. In the situation where this case was proven to side with BC, where you're actually abusing them, much like other casinos, they'll confiscate the winning of those in overall profit to cover their loss from the abuses done to them by the player.

twentyon3x

newbie

Activity: 20

Merit: 0

Quote from: BC.Game Support on March 11, 2024, 03:01:30 AM

Thanks for posting about your issue here.

OP's account was restricted due to questionable live betting patterns in minor events. It was observed that the player exploited fluctuations in the live betting market, consistently placing bets at advantageous odds. Specifically, the player targeted these odds and displayed abnormal betting behavior, leading to the cancellation of bets related to women's handball events and other small markets in baseball and basketball.

After a thorough review in collaboration with our sports betting provider, we decided to close the player's account due to this activity. Despite the account closure, the player managed to achieve an overall profit.

It is important to note that this activity occurred back in June of last year, and since then, we have made improvements to our live market odds, feeds, and processes to better prevent such abuse.

Could you provide more detail by displaying the odds and markets for everyone? Please share my betting history.

As for my pending funds, while I comprehend the intention to close the account, may I still withdraw the funds available to me?

BC.Game Support

copper member

Activity: 93

Merit: 55

Official Support Handle for BC.Game

Thanks for posting about your issue here.

OP's account was restricted due to questionable live betting patterns in minor events. It was observed that the player exploited fluctuations in the live betting market, consistently placing bets at advantageous odds. Specifically, the player targeted these odds and displayed abnormal betting behavior, leading to the cancellation of bets related to women's handball events and other small markets in baseball and basketball.

After a thorough review in collaboration with our sports betting provider, we decided to close the player's account due to this activity. Despite the account closure, the player managed to achieve an overall profit.

It is important to note that this activity occurred back in June of last year, and since then, we have made improvements to our live market odds, feeds, and processes to better prevent such abuse.

twentyon3x

newbie

Activity: 20

Merit: 0

Quote from: holydarkness on March 08, 2024, 01:53:15 PM

Quote from: twentyon3x on March 07, 2024, 03:39:21 PM

My bets were completely legitimate and fair.
Unfortunately, I am unable to log in currently, which means I cannot provide any evidence to support my claims.
[...]

If I am not wrong, you made nine bets so far? Let me try to get a way around your blockage and provide the betting history on your behalf so we can understand things better. But before I take any action... do I have your permission to get this information and post it here?

Oui, go ahead!

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

Quote from: twentyon3x on March 07, 2024, 03:39:21 PM

My bets were completely legitimate and fair.
Unfortunately, I am unable to log in currently, which means I cannot provide any evidence to support my claims.
[...]

If I am not wrong, you made nine bets so far? Let me try to get a way around your blockage and provide the betting history on your behalf so we can understand things better. But before I take any action... do I have your permission to get this information and post it here?

logfiles

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Quote from: acroman08 on March 07, 2024, 10:32:05 AM

Quote from: twentyon3x on March 07, 2024, 06:29:57 AM

Yes, I made a contract with a witch who gave me future tennis match results.

Would you mind elaborating? Are the tennis matches you are betting on fixed(I mean, are they fixed matches) or the match results you get are just estimate? anyway, reading this post of yours makes, it sound like they really have valid grounds for closing your account and freezing funds and I am not sure if there is anything that can be done about it.

Sounds like a troll. I wouldn't even bother taking him or his allegations seriously. Some of them even know what terms of service they breached, but will come here anyway with hope of getting some support from members.

yahoo62278

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Quote from: twentyon3x on March 07, 2024, 03:39:21 PM

My bets were completely legitimate and fair.
Unfortunately, I am unable to log in currently, which means I cannot provide any evidence to support my claims.

It's concerning that you are quick to judge me without fully understanding the situation. What kind of lawyers are you if you rush to conclusions without considering all the facts?
I am interested in hearing BC support's perspective on my case. Upon a brief search, I discovered others facing the same issue who managed to resolve it successfully. Let's refrain from making judgments prematurely.

A large % of the users that come in this section screaming scam end up being found to have violated a sites ToS in some shape or form. They come in here on a newbie account screaming scam hoping that the site is pressured into paying them. Guess what? It doesn't work out for those users. BC Game reps probably won't answer either as they have already made a decision.

I'm not calling you a scammer at this point, but why would they make those claims without proof? $2000 isn't worth it for them to scam is it?

twentyon3x

newbie

Activity: 20

Merit: 0

My bets were completely legitimate and fair.
Unfortunately, I am unable to log in currently, which means I cannot provide any evidence to support my claims.

It's concerning that you are quick to judge me without fully understanding the situation. What kind of lawyers are you if you rush to conclusions without considering all the facts?
I am interested in hearing BC support's perspective on my case. Upon a brief search, I discovered others facing the same issue who managed to resolve it successfully. Let's refrain from making judgments prematurely.

ScamViruS

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BC.Game's allegations against you are all valid, you have violated their ToS. There needs to be enough evidence to prove that the allegations against you are true or false, do you have any proof that you have not violated their ToS.

Many times many people like you get caught on gambling sites trying to take advantage of the system to win bets in a shortcut way and later blame the gambling site. So if you have evidence against BC.Game then post it here, so that everyone can understand what really happened.

dimonstration

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Dimon69

Quote from: acroman08 on March 07, 2024, 10:32:05 AM

Quote from: twentyon3x on March 07, 2024, 06:29:57 AM

Yes, I made a contract with a witch who gave me future tennis match results.

Would you mind elaborating? Are the tennis matches you are betting on fixed(I mean, are they fixed matches) or the match results you get are just estimate? anyway, reading this post of yours makes, it sound like they really have valid grounds for closing your account and freezing funds and I am not sure if there is anything that can be done about it.

Most of the time, this kind of case is due to arbitrage bets or delayed bet(user take advantage on delay feed of the game). I’m not quite sure how casino will determine if the match is fixed while the match itself doesn’t have any issue officially.

User like this usually involves on shady practices. Casino like BC will not casually ban user for doing nothing especially if they already have the history of clearing their reputation due to multiple issue that tainted their reputation.

Topic: BC.Game closed my account after some winnings - page 2. (Read 760 times)