Pages:
Author

Topic: BC.GAME is stealing from customers (with proof) - page 2. (Read 458 times)

hero member
Activity: 826
Merit: 641
Leading Crypto Sports Betting & Casino Platform
I will be judgemental here regardless of how many people who had replied refuted this though I have not used bc.game before. If you did not truly win the bet, why the refund to your account? This is part of the nonsense that betting companies are playing, and I am with the OP on this. You should however go by the advice of @joeperry which was clearly stated in the second reply as I don't want to repeat what he has explained. But be ready for further proof on this if required of you.
hero member
Activity: 2996
Merit: 598
Leading Crypto Sports Betting & Casino Platform
You have your answer now so you better lock this thread for now and only open it when they fail to address your ticket, this accusation is premature you should have waited for your ticket to get a response 4 to 5 days is enough all casinos are on extraordinary days because of the massive influx of bets, withdrawals, deposits, and tickets, you are not alone on this, there are casinos with similar complaints and this casino gave the same reason on the delay.
legendary
Activity: 2422
Merit: 1083
Leading Crypto Sports Betting & Casino Platform
When i searching that information, i also find same stats



Not defending @OP, but Now we just need to wait what bc.game said about this, but first you need to move this to Scam accusation section for proper section instead on here. But i think it's kinda hard, since i never see any bc.game representative on this forum
Then I suggest you should go through the comments again, because clearly, BC.games officials representative have answered to this accusation two comments before your post,
Check here https://bitcointalksearch.org/topic/m.61406553


@OP, maybe indeed you have a case here, but I believe you now know why your ticket was not answered on time, 2 days is indeed a long time to wait and if I was you, I admit that I would have done exactly what you just did, but this post would have been on scam and accusation board rather than gambling board, so I suggest you move it there before the mods does.

I believe your ticket will be correctly settled since the evidence clearly shows you won the bet, but then, since BC.games have asked that you give them time to get to your ticket, please do give them time.
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
BC.Game is a scam. Don't bet there, they are dishonest and frauds.
I bet under 15.5 and under 16 asian line shots on target in Brasil - South Korea World Cup match and they settled it incorrectly as LOST and REFUND respectively claiming there were 16 shots when ALL sources, even FIFA that they use, clearly state there were 15 shots in total in the match.
They don't reply on live support chat and refuse to resettle the tickets as WON.

CLEAR SCAM, stay away! I am going to post warnings about them in all forums unless they resettle my tickets.
Screenshot of my bets


Here's the official FIFA source regarding the match




You still have an open ticket at our help desk. How is it that we scammed you when the investigation isn't even complete? We have 28 live support agents working overtime right now to handle the influx of World Cup bets and the massive amount of promos we are currently offering. We apologize that your issue has not been settled within your expectations but it will be a little longer until we can verify your bets. This accusation was a bit rushed and 100% unfounded.

What kind verification do you need to do on fixing bet result like this. First of all how  the bet marked as refunded and loss? Second why it takes so long to verify this kind of result while the official score available publicly on the internet which you can use as reference to check his bet slip.

I’m just curious OP that you have identical bets on all of your slip. I’m just assuming that those refund is due to the multiple same bet type which sometimes not allowed when you read the casino ToS. I believe this issue happened too on fortunejack which they refund the other one and honor only the first bet. This might be the reason for the refund but the lose bet should be in profit based on the official result of FIFA.


This is the same issue with Fortunejack: https://bitcointalksearch.org/topic/fortunejack-making-120000-dollars-disappear-from-my-account-5368279
legendary
Activity: 2366
Merit: 1130
When i searching that information, i also find same stats



Not defending @OP, but Now we just need to wait what bc.game said about this, but first you need to move this to Scam accusation section for proper section instead on here. But i think it's kinda hard, since i never see any bc.game representative on this forum
copper member
Activity: 52
Merit: 0
    Were you told the reason why they refused to reset the tickets to the winner? Because it's hard to think that they have no reason and that's just what their Support told you and that's surprising.

Apart from the evidence, you showed here, do you have any other proof that was shown in their support mate? I have seen some people like you who have made a complaint here on this forum platform about bc games too. And almost all those who complained did not address their complaint.
What further proof do you need?  I posted my bets and their status. Check yourself if they actually won or not. Look how BC settled them. Human mistake or intentional? You tell me, they still haven't resettled them.
copper member
Activity: 52
Merit: 0
It's been more than 2 days since the bets were incorrectly settled as LOST or REFUND when all of them clearly WON. It shouldn't take someone long to resettle World Cup bets like they should.

I will wait for the ticket to be solved successfully and post the update in this thread and elsewhere I've posted about BC.game
copper member
Activity: 240
Merit: 125
BC.Game is a scam. Don't bet there, they are dishonest and frauds.
I bet under 15.5 and under 16 asian line shots on target in Brasil - South Korea World Cup match and they settled it incorrectly as LOST and REFUND respectively claiming there were 16 shots when ALL sources, even FIFA that they use, clearly state there were 15 shots in total in the match.
They don't reply on live support chat and refuse to resettle the tickets as WON.

CLEAR SCAM, stay away! I am going to post warnings about them in all forums unless they resettle my tickets.
Screenshot of my bets


Here's the official FIFA source regarding the match




You still have an open ticket at our help desk. How is it that we scammed you when the investigation isn't even complete? We have 28 live support agents working overtime right now to handle the influx of World Cup bets and the massive amount of promos we are currently offering. We apologize that your issue has not been settled within your expectations but it will be a little longer until we can verify your bets. This accusation was a bit rushed and 100% unfounded.
member
Activity: 560
Merit: 17
Eloncoin.org - Mars, here we come!
    Were you told the reason why they refused to reset the tickets to the winner? Because it's hard to think that they have no reason and that's just what their Support told you and that's surprising.

Apart from the evidence, you showed here, do you have any other proof that was shown in their support mate? I have seen some people like you who have made a complaint here on this forum platform about bc games too. And almost all those who complained did not address their complaint.
sr. member
Activity: 2282
Merit: 470
Telegram: @jperryC
Please provide all necessary information and post it in the appropriate board (Reputation) using the right format. I played before in BC.Game and didn't encounter any problems. Let's wait for their official response I don't think they will just ignore accusations against them.
copper member
Activity: 52
Merit: 0
Official FIFA source regarding shots on target. ALL other websites say the same number of shots. Nonetheless they use FIFA as reference when settling bets.

https://www.fifa.com/fifaplus/en/match-centre/match/17/255711/285073/400128133?competitionEntryId=17
copper member
Activity: 52
Merit: 0
BC.Game is a scam. Don't bet there, they are dishonest and frauds.
I bet under 15.5 and under 16 asian line shots on target in Brasil - South Korea World Cup match and they settled it incorrectly as LOST and REFUND respectively claiming there were 16 shots when ALL sources, even FIFA that they use, clearly state there were 15 shots in total in the match.
They don't reply on live support chat and refuse to resettle the tickets as WON.

CLEAR SCAM, stay away! I am going to post warnings about them in all forums unless they resettle my tickets.
Screenshot of my bets


Here's the official FIFA source regarding the match


Pages:
Jump to: