Topic: bc.game not honouring deposit bonus (Read 445 times)

This people from their livechat are the biggest WORTHLESS / USELESS pieces of shit ever
they are never helpful with anythign
not even the VIP Host as well are also USELESS LOL

Probably they are working on the site and that is why the bonus page is not working yet and when they have finished working on it then they would automatically credit your account with the bonus. And this case can best be resolved with those who are active customer of BC Game and the support term of the casino company. They know that bonus attract customers so they will pay it and another possibility that the bonus is not paying is, they might have paused it because of abuse from gamblers and when they resolved it then they will continue from where they stopped.

Op if you main withdrawal is okay then continue your games and enjoy yourself there. The main thing is you capital withdrawal. If you can deposit and withdraw without error then it is good because those are the major thing in any casino. Bonus is just a mere attraction to the casino. And I also believe that they will resolve the problem. And thank you for the information. At least they have seen it here through their representatives.

The problem is not the wagering requirements of the bonus but rather claiming the bonus on the second time around. He did mention that he already claim this same bonus the first time without any problem on his post here https://bitcointalksearch.org/topic/m.62939518 while he is now claiming the misleading bonus title which should be remove once already claim or the casino should indicate that it can only be claimed once.

Nevertheless, I believe this user doesn’t have any problem on claiming bonus through wagering requirements.

It's one of the difficulties we have to face as a gambler at times, but Bc.game is not that of a new online casino, this sounds so unlike them, I've not read any negative experience about them before and this is the first time. If they are not going to give bonuses anymore it's fine but they should stop using that to attract new people, sounds like a deceitful money naming strategy to me and that's not a good sign.

I am not a fan of deposit bonus anymore, most online casinos will require you to use you're welcome bonus to wager in a game rather than withdrawing them after they are credited to you, many of them are doing this and it sucks, why not say this before people decide to deposit? I guess that will scare people away? Too many untransparency with online casinos unfortunately.  

I checked their ANN but there is nobody addressed the issue you are talking while scrolling I found another user claiming that the casino took $50K from the balance and also removed the bets from the history tab which is kind of scary and I guess it now time to open scam accusation against them.

And let's see what their response will be, but if they care about the reputation and claim that it actually appeared as a mistake then they will surely compensate with something at least half of the amount and accept the mistake happened.

If not then their reputation is at stake here.

        -  OP doesn't know that he needs to have a wager amount before getting the bonus. Because if the bonus stated is a 100% deposit bonus, it means that the amount you enter will be doubled, but according to what happened with Mate, it seems that is not what happened, right?

Hasn't support given a good response to the OP yet? Because if the bonus is really like that, many people will be really attracted to it. If it turns out not to be true, it seems like it just happened, and it's possible that the players will also get angry if that's the case.

I once tried to follow the free program from BC Games, which requires completing a turnover of 40x the total bonus obtained in order to withdraw the bonus balance and so far it has been successful, I got 40$ after completing it. But about your problem I don't know much about it.
However, there is a new platform called cryptocasino.com which offers lots of bonuses when you first register and deposit. For more details, you can visit the website.

This is a serious issue that the site needs to respond or fix. I mean if you are not providing deposit bonuses on each and every deposit, then why are you displaying it. They need to either remove the announcement that is being displayed or they need to credit the bonus. If they can’t fix this and act professionally, then soon many players will leave the site for this unprofessional behaviour. Let’s see what bc.game does for this case.

Yeah I think that's certainly the most right thing to do because I also tried out the site and upon registration I saw that a menu was shown to make the deposit of 10usdt within a specific time frame to get 300 dollar welcome bonus on which although I failed to  meet up with the time speculated so I didn't much complain but I still thought I would be given some kind of bonus as my first deposit but it's all good am not a complainer to any casino am sure bc game has a specific reason for some if their actions so I think making the terms clearly for this kind of issues is simply the best thing .

hello all,

just checked this morning and the bonus part 'get extra 100% bonus on minimum of 0.456LTC deposit' is no longer present on the deposit page.
evidently someone has seen the flaw in having it there after the first deposit and it has been removed.

i have not heard from any bc.game staff, so im guessing someone saw that it might actually be a legitimate conflict of interest.

james

unfortunately in many casinos they have put in their rules that the casino has the right to change the value and conditions of the bonus at any time, thanks to this many casinos have not set the day on which a certain bonus they are giving will end and when the casino was giving another bonus then the casino could put other rules on that other bonus. for example, when a casino offers: 200% sign-up bonus up to 1 litecoin deposit and the person will have to comply with 2x wagering requirements and this offer is until October 30th; So in this scenario the casino could not change these conditions, it would have to give the bonus to everyone who meets this requirement. and when the casino wanted to increase the wagering requirement amount, then they could only do so after that offer ended

So after October 30th they could create another bonus with another value and with other terms. In my opinion, this would be a fairer attitude, but what we have seen is somewhat shocking, some casinos offer a 500% sign-up bonus and talk about 30x wagering requirements and a $500 deposit to be eligible for the bonus, but days later They change the bonus conditions and go from 30x wagering requirements to things like 40x or more. It looks like we are dealing with fraud schemes, but as they say in their documents that the casino has the right to change the bonus value and bonus conditions whenever they want, so no one can complain when they change something

https://bc.game/help/bonus

If the rules is not clear for the deposit bonus it will create such confusion and that is what happened to OP, I think the site should make this more clear and let the gambler knows what’s exactly their promotion is. Are you going to gamble on a site that is not clear with their terms and conditions? Better to avoid this kind of site.

If the site already explains the reason for not getting qualified for the bonus deposit then its acceptable but if the site refuses to inform the player then how you can accept it and move on? Well there is always risk on a site that is not that popular and have this kind of promotion, better to read everything first before making a deposit on any site.

That's something amazing to hear from a casino. When the OP was trying to deposit the money aka LTC into his account then how possibly a cached bonus could be there? I think something is wrong because with such things any player can get the feeling that they will get bonus when they deposit a certain amount of crypto-currency but in actual they won't get anything and when they make a thread like this then they will get similar reply like OP.

I hope that @OP will get the bonus because he deposited the currency in order to grab the bonus and when bonus isn't there then it means that @OP got scammed somehow. Let's see what steps BC.Game will take in order to solve the issue of the OP.

You may be right emphasising in this point because I know that what brings disregard and untrust is when you as a platform refuse to compromise or fulfil your promise, at this point what I want you to understand op since you have informed them or remind them on the bonus which is being stipulated in their platform to offer, is that you should let it go, because their is a way you may react to it, different understanding will come in, and it's not only you have seen the issue. I believe that the team will take adequate care in making all this things.

I'm not sure if you have done any research on the dark side of bc.game since you started using it, however the casino is definitely conducting fraudulent behavior and selectively scams many players and affiliates

All you need to do is look up "BC.game scam bitcointalk" in google to find a long list of complaint threads from users here.

Those who are trying to defend the platform by saying this could be a technical error or maybe they didn't remove the line but the bonus is only for the first deposit, you guys need to understand one thing if they changed the terms and conditions, they were supposed to let their players know and they should have removed that line from the deposit page because it's misleading and a player who sees that would obviously think they can get a bonus and that might make them make higher deposits just for the bonus which is wrong and it's casino's mistake.

So, if they have actually forgotten to remove that line from the deposit page for deposit after the first one then it's their mistake and they should accept that and also add the bonus for someone who points it out instead of refusing or making excuses, transparency is what keeps the reputation of a platform intact.

It seems something new. A cached version can cached old contents but for a casino application or exchange application I never experienced such things. I am old school and new techs are not my things anymore. I experienced such thing in blog type websites only to be honest. 

I used to believe that the cached version of a site only shows or is displayed to a user only when the user does not have internet access, or the internet is not strong enough to load the newest version of the site, but once the user is connected to a good and stable internet, the website is immediately updated.

In this case, if the op opened the casino site, visited the deposit page to copy his or her deposit address, then I believe that version of the site should be a real live updated version and not the cached one , though I wouldn't be completely sure about this though, since several browsers behave and operate differently, I leave this to those who are more experienced in how the internet one is connected to and  browsers work together to deliver a website to the end user.

Dear OP, can you provide us with an uncropped screenshot please. There is no way to judge when that screenshot was captured. Our deposit modal has not had that bonus line since the most recent update. It's possible that you were loading a cached version of the page. If you clear your cache and clean your cookies, it should show the updated version.