Topic: BEST CRYPTO POKER - $20K+ COMPETITIONS | 200% BONUSES | VERIFIED RNG CERTIFICATE - page 15. (Read 28002 times)

Are you kidding me? How its possible?
I am gnu/linux user and  cant use windows files .
Even  i paid for one of this tournaments.
how it could be free?
And after deposit i didnt get the bonus you mentioned on the OP.

That is the rebuy figure. I see you are using our instantplay web client which is in the process of being reworked completely. If you click into the tournament tab you will see it is a free entry tournament.

Over on our windows is more clearer as you can see here:

I get your point, it is true that tournament which requires buy-in cant be called as freeroll no matter how low the buy-in amount. It should be called as GTD tournament as the prize seems to be fixed at 20mETH no matter how many players are participated. Freeroll should have no buy-in, it is OK to have requirement such as point or something else, but if it requires money to join then it is not freeroll obviously.

i think owner of site have no idea what freeroll is
Buy-in: 4mETH + 0.400mETH
prize?

@chazley has been answered via Telegram and there will be a public announcement on this within the next 2 days as we continue investigating the reported issue.

We are seeing a influx of new traffic tonight and more live cash game action fighting for the $6K Rakerace going on right now. Join the fun with up to a 200% first deposit bonus!

I was looking to play on the site as well, but they are lacking some features, such as more cash tables, different formats, and different SNG buyin levels. Also over-raking the pot seems very concerning to me, given this is a new site, that has still yet to prove its integrity.

Just to let people know: I have confirmed that this site is over-raking pots significantly. The max rake is supposed to be $3 but I saw a pot raked $21. I have been in contact with the poker rep and he has promised a response to me by Wednesday with an update/fix to this problem. Looking forward to hearing what they have to say then, but all players should not be playing there until it is fixed.

Latest Rakerace Update! Still plenty of time left to grab the winnings!

Can you give me the hand history number for that hand please?

Jam packed action tonight! Live games right now via both BTC & ETH lobbies! Join now with a 100% first deposit instant bonus twice!

We are certainly open for suggestions! We take feedback pretty much every day on Telegram and via emails.

I will certainly bring this up to the team. Thanks for suggesting. I think they will like the withdrawal confirmation email idea as its only one small extra step in our withdrawal process anyway so it wont be too hard to add! Will let you guys know the outcome and when we will implement the additional security measure.

Once again no where did we claim that rake setting to be the same across all tables and if you bothered to read our terms you would have seen our rake structure.

That is also a lie, you did not get raked $14 in one hand. I just looked at the reports based on the highest pots you played and the highest one was a 6 man table with a total pot size of 77.80mBTC and your contribution rake wise was $3.

As for CP, enjoy their CHP which is worth less than 1 cent. Obviously no rake is possible for an ICO since they own the coin. They make revenues by people exchanging real cash for a fake coin with zero adoption or future.

Again even if you think the rake is too high, most players reach the All-Star rank and get 50% of it back anyway automatically every month.

There are more things we are bringing to the table than just a simple poker game and rake is one out of 10 other variables. Both our bonuses and technology is far superior than most of whats out there and time will prove it. We will also continue improving and developing the platform.

I will bring up the rake structure to the team to review but its not entirely unfair at all. Perhaps it may be higher than some but ultimately at the end of the day its the entire package that matters.

"Low rake at 4% with $1 caps beating a lot of the major poker sites"

This is blatantly misleading. Why not just fix the OP and admit you were/are wrong to make that statement? I deposited because you advertised this and it wasn't true. You don't think I have the right to bring it up?

The link you gave me is INCORRECT as well. I got raked $14 on one hand. I was also raked at the 5% rate when I was playing heads up.

Also, even IF your rake table that you posted was correct, the rake would still be absurdly high for a crypto site. Coinpoker is literally free (no rake). Why would anyone come play here with those massive rake caps that are larger than a lot of offshore casinos that rake in USD?

So much potential wasted.

Great to know you are open for suggetions.

Regarding the refunds you should be more careful as this sounds pretty lucrative for scammers to go and simply try it. I affraid you won't be doing nothing else than ivestigating vast amounts of such claims.
IMO this can only bring accusations against you and your investigation process (because for ex. how you can investigate I did not provide pass to my friend intetionally, asking him to withdraw all ).

Even though those accusations won't be valid it can pretty easily harm the site reputation.
 
My opinion is just why to bother refunding something that is not completely your mistake when there is quite easy way to delegate the security responsibilities to users.

We will never be doing KYC. That is our vision and that is how its going to stay. We want to become the most trusted Crypto site and never use KYC or collect data.


If this were to ever happen, we will investigate and refund the funds back to you. I will pass the suggestion onto the team regarding the 2FA. What you mentioned about emailing to confirm withdrawals is a very interesting idea which wouldn't be very hard to implement. We will raise it up in our next briefings. So far however no one really ever made that suggestion before so it was never considered.

2FA is to protect against stealing users funds (accounts) in case of password leak. No matter how this is secured on your side we as users need additional layer to protect in case the pass leaks due to our own error e.g. pass stored at wrong place  ( myself using paper notes ), keylogger infected device etc.

Email confirmation means: To ask the user to confirm the withdrawal before it actualy takes place.

Combination of those two essential things missing is absolutely no go for me to deposit. Anybody with access to paper with my password has both full control over the account ( not bugs me much) but also free access to withdraw funds without need to hack ( getting access ) to my email.
All I would potentially receive is an email confirmation my funds were stolen !!!

This is not acceptable from my POW. The 2FA is a must. You don't need to force users to enable it, but you have to provide them with these option and let users to decide whether to use them or not.

Some alternative could be IP whitelists (not convenient for me as my ISP changed IP recently), fixed emergency withdrawal addy ( confirmed via email) or second password for withdrawals  etc ...

I'm asking you to reconsider the 2FA thing once again.

are you offering anonymous poker platform ?it means no kyc right?
because i saw some platforms offered this type of thing before and Suddenly forced players for doing kyc.(coinpoker is example)

No one dodged your point, you just don't understand that there is a rake structure in place and what is advertised never said its the SAME rake across all tables/stakes. Pretty much all poker sites work the same where there is a rake structure in place based on either stakes/amount of players or game type. We said it includes $1 caps but never said its the same for all games. You can find the full structure in our terms here: https://cryptopokerclub.io/terms (scroll down to point 40, 'Rake (game fees)').

My previous reply was to show the people that someone new came on to deposit, play, win then withdrew without any issues and did it for free within the same day. This is absolutely true and naturally the biggest concern with any new player coming onto a new site. If you had any queries about your rake, you should have simply emailed support and we could investigate without starting to make false public claims.

We have seen substantial growth over the past 4 months with up to 100 daily active players. We now see on average 9+ active cash game tables across many stakes daily. We pay out over 5BTC of withdrawals almost weekly. Countless more in bonuses and Freerolls as well. If we had major rake issues then there will be more complaints rather than just one person who played for '90 minutes' and was very disappointed they only made $500+ in a day. Very disappointing indeed

On top of everything, regardless of what you think about our rake structure, many players are making 35-50% of it back every month automatically.

Regarding your other points:

No 2FA

-> We run the system with anonymity. The less data we collect the better and our entire player base supports this 110%. Most 2FA use sms text messages and collect mobile numbers. This has absolutely no use cases with both our vision and our system. We have everything very secured from our end (read the whitepaper i linked earlier) and its a very private site. No one is going to hack your password if that is what you are worried about.

No email confirmation for withdraws

-> You did get a confirmation when it was sent and you got a transaction link on blockchain. What more would you want than this?

Withdraw took ~9 hours (most crypto sites instant)

-> We claim and promise up to 24 hours but normally do it between 2-6. Again what is so bad about that? No most sites are not instant. Withdrawals need to be checked manually and need validating that its not breaking any rules or fraud. Just about every single site needs to verify withdrawals if they are legit. This is a very standard practice. The likes of 888 or pokerstars could take up to a week to get withdrawals so be happy it took less than a day.

Yes, I emailed the support 4 days ago and this was the reply:

 
However, nothing was done afterwards, well, at least yet, and now the site is unreachable for more than two days, but it doesn't really matter for me because I lost almost everything in cash games 3 days ago.

I doubt that I will be playing on your site again, just want to say a few words in conclusion.

When playing on your site I've noticed that it was slowing down my operating system significantly, and that happened 90% of the time if not more, and I had been seeing similar complaints from other players in the chat. Also I think that your rake requirements for withdrawal are too high. But that's me. I had been seeing around 30 players online almost in each free roll tournament and it looked like they were enjoying the game(me too btw). I'm sure the Internet needs more poker sites, so you are doing the right thing imo by trying to create one. So, I wish you all the best in the future. Maybe just try to listen with more attention to what your visitors say. Good luck!

Why are you dodging my points about the rake? Whether I made money or not is irrelevant - you think I should just shut up about it and not tell people you are raking significantly more than you advertise? It's wrong. Don't get defensive, just apologize and fix it, or at the very least stop with the false advertising.