On KYC - if you're a licensed casino - even Curacao - you're obliged to verify your players. There are various objective reasons to do that, to verify that you're over 18, for example. By not doing so you risk losing your licensed brand. And we are not talking about suspicious players yet. In case of some fraud suspicions etc you definitely to get additional proofs.Of course, everyone decides what to do and how to run the business.
As for the money laundering procedures - they definitely exist, there certain requirements and protocols that all casinos should follow. Unfortunately, that is not for public discussions.
now I understand better, and you are right in certain measures that you are taking, not least because children may be using casinos and asking for money and consequently becoming addicted to gambling, but why are you asking for a phone number as soon as the person creates an account being what KYC itself will the person only do if they reach the limit of 2000$ in deposits/withdrawals? do you intend to call each person at the time of KYC or is this phone number for something else? something like being used for 2FA
On bonuses: if you deposit 100 euros and get 200 eur in bonuses - and you start playing - you play with your money first. You win 10 and have 110 on your money account. These money are on your cash account, not the bonus one (you still have 200 eur there as you haven't touched them yet). At this moment you can withdraw 110 eur. For that you need to cancel all your pending bonuses (you can't withdraw when you have any active bonuses).
You start playing with bonus only when your cash balance is 0. And you need to complete wagering requirement of the bonus to be able to withdraw any winnings from bonus money.
also thank you very much for the excellent explanation, I think that this way you proceed with the bonus is much better than some casinos are doing when they give bonuses, on this issue you are to be congratulated, because the conditions of the bonus are something that people can like and they will worry about complying to have the bonus, in other casinos people even forget that the bonus exists because there is no advantage of depositing to have the bonus. but in your casino everything is fine in relation to the bonus
