Topic: BetChain.com |over 1,000 games | Jackpots | Provably Fair - page 34. (Read 71674 times)

I'm having the same problem this weekend also.

Withdraw has been pending for 20 hours... How much longer? Email support 8 hours ago

EDIT: Withdraw pending for almost 44 hours now & support is non existant

Well, I have been having no issues getting asisstance on weekends, mind you it is a bit slower but it still happens.

They are advertising instant withdrawals and they proccess BTC payments via Cubits and they take care of everything (hackers, double spend, withdrawals etc.)
Their support do not work on weekends.
You are VIP most players are not.

This is something that is implemented for a purpose. Websites, even Casino's who operate using Bitcoin, that have 'instant' processing are more vunerable to hack-attacks and should there be a successful attempt everyone could kiss their coins (balance) goodbye forever!

Betchain doesn't keep their hot wallet loaded with btc, and to be honest, I feel much safer here than elsewhere for this purpose (as these hack-attempts are not very uncommon at all these days).

Despite this, Betchain will ALWAYS process your withdrawal within 8 to 12 hours at the very most - thats rare, extremely rare (if they are very verrry busy this could occur), as they have always processed my withdrawals, and my woman's withdrawals, within 2-3 hours tops. There was one time it took 7 hours, and one time it took 9 hours (was on a Sunday both times, and was both initiated very late, 1-2am EST).

By the way, its recommended to simply copy and paste this everytime to iniate a Withdrawal-Request on your Account. (Minus quptations, lol):

Subject line: Withdrawal Initiated, details included.
Message Body: Hey, I had just initiated a withdrawal request of XX BTC/$USD/EUR - I was hoping you could process this as soon as possible, please and thank you:).


Edit: I had forgotten to mention this in my review:( Show Candy this please someone!

**Kudos to Candy, you rock chick! Defiantly an outstandingly-amazing employee, she simply won't settle for anything less then having her clients completely satisfied - this sort of treatment is why I love this casino, I never have in my many years of playing Online, been treated in such a manpr:) Keep the amazing work up!

No problem, its the least I could do for all the dedicated customer service, gifts/bonuses, and of course, all of the headaches I cause you all with my massive daily support-request/related emails (you got me, I just like talking to you girls! Shh though! Lol) I cause you all:) Haha, i'm kidding of couuuurse (not:p), you all have a very high tolerance for annoying clients (me:D) that like to email more then the average folk heh, . Naw, I am only being half sarcastic, I know I am annoying, but I know you all love me secretly<3 (you too, Brian! )..

I couldn't ask for anything more, you did way too much for me and Danielle since we began playing a few months ago. Thank you for the 5 spins, that was very nice of you all, although I wasn't posting the review for any sort of monetary-related gains.

I wasn't sugar-coating my review either, for the skecptical-folk (I was, and still am, a paranoid online-gambler - in reference to being scared of playing / depositing / trying to withdrawal winnings from illegitimate casinos', as I had been screwed over 6 times in 2 years now from scamming owners of bitcoin casinos) that are reading this, I have honestly wrote every word of my review truthfully and was not asked to do so. I went ahead and decided to repay Betchain's Staff's kindness towards me, and my girlfriend; a gesture (review) that wasn't expected of me was simply an act of kindness, and out of pure-respect, as you all have been far too kind to us both.


Edit: For those who would like to view my total earnings, and withdrawals, review the 3 pictures in the above post. (Sorry for double posting).

I will post  proof, a noobie account thats 3 years old? Huh.. Sorry, I lurk, and don't post often.

http://i67.tinypic.com/15wi2yq.jpg

http://i63.tinypic.com/f3td9g.png

http://i63.tinypic.com/4kg2hk.png

Hi,
Thank you for posting.
I am sorry you experienced a delay in receiving your withdrawal.
Once we process your withdrawal, we have no control over how long your chosen payment system takes to process the funds.
We process withdrawals all day, every day.

Their cashout time is ridiculously slow, was waiting 5 days for withdraw to arrive in my Wallet

Noones really gonna believe a newbie vouch guys. Could be a betchain shill. I personally play there myself and can vouch that the casino always pays out(slow as hell at times) whenever someone from support is on. Usually 1-2 times a day you can get a cashout from there as its all manual. I can also say that ive had acouple decent wins there for .3-1btc, but here lately ive just had my ass handed to me. Im down a good .7btc this week on their slots.

Ill prob take a break as it feels like the machines are on eat mode this week

Thank you very much for posting this great review!
We were so excited for your big wins! I love that you are enjoying your playing here at BetChain. I will forward this message to our support team, they will really appreciate seeing this.
Please don't hesitate to contact us if there is anything we can do.

Defiantly my go-to bitcoin-based Casino, for the weary (as I am very skecptical regarding the legitmacy of online bitcoin-casino's caused by a few horrible experiences in the past): I have been playing since December, 2015, regularily, and became a VIP-member around Jan 1st, 2016 > just in loyality rewards (every VIP member gains 'loyality credits' which are then calculated into BTC and awarded to every players' balance around the 2nd-4th of every month) alone, I recieved .15 btc~ for jan-feb, .35 btc~ for feb-march, and more recently .775 btc for march-april. (Just on a side note: the loyalities are based on total wagered amounts, not deposits).

I have been gifted randomly, which NEVER EVER happens on any casinos that I have played (at least, not without a catch being factored in - betchain doesn't hook you like these other sites, they dont have a 'catch'': you can withdrawal your gifts whenever you want - example: you can withdrawal your vip loyality monthly rewards without having to wager anything, no questions asked.) Their support team is outstandingly A+ and extremely generous/kind, they actually take the time to consider you as a person and not a number. Oh, and not to mention, they have the BEST promotions going! P.S. - Kudos to Candy, you rock chick! Defiantly an outstandingly-amazing employee, she simply won't settle for anything less then having her clients completely satisfied - this sort of treatment is why I love this casino, I never have in my many years of playing Online, been treated in such a manpr:) Keep the amazing work up!
*Every Friday you get 5-50 free spins for a set-list of slot-games (randomly generated list/week - usually 5-8 different games a week) *I get 40 spins a week!
*Wednesdays have 25% reload bonus on your 1st deposit of the day (simply contact Support, and you don't have to be a VIP)
* Plus much much more, and they always change things up (they have new bonus promotions weekly!)

FINALLY! I was lucky, and won over 40 btc playing in the past month alone!  In 2 days I cashed out almost 26 btc alone:) (march 20th~)

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Hi,
Both accounts show your recent deposits as confirmed. I apologize for the inconvenience.

Hi everyone,
Thanks so much for letting us know. The programmers have assured me we are back to running well.
I really apologize for the inconvenience.

Its online, but my deposits x 2 (one to my, one to my girlfriends account(s)) are a no-show after 30~ confirms each. Sucks.

Yes Betchain is also offline for me

I was just making sure It wasn't just me, sheesh, thank god. I was after making a deposit before checking the site (as i never had this issue before).

Yes, I'm getting the same thing.

Is betchain offline for anyone else??

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