I asked for a cashout on 13th of May but until now i receveid nothing...i also sent a ticket at support, but no answer.
My email is [email protected]
Thx for the answer
Topic: BetChain.com |over 1,000 games | Jackpots | Provably Fair - page 69. (Read 71674 times)
Hi,
I asked for a cashout on 13th of May but until now i receveid nothing...i also sent a ticket at support, but no answer.
My email is [email protected]
Thx for the answer
I asked for a cashout on 13th of May but until now i receveid nothing...i also sent a ticket at support, but no answer.
My email is [email protected]
Thx for the answer
Can you pm your email and i will check into this.
This sounds strange.
We are not the fastest with withdrawals but 5 days sounds like something went wrong.
This sounds strange.
We are not the fastest with withdrawals but 5 days sounds like something went wrong.
idk but i gamble a lot here and there. tried this one recently. haven't used promocode and deposited 0.01 btc. won some slots and cards. tried to withdraw 0.1 btc. cashout hangs for like 5 days. emailed to support 24h ago and still no reply. idk if they pay me or not, but such long withdrawal is bullshit for gaming pace.
@badjacks and @dantes - thanks guys
no, i thanks you!
@badjacks and @dantes - thanks guys
if you win some big cash, they won't pay you. instead you'll get fucking emails with bullshit. don't feed em guys.
They just pay me BTC 0525 I won, I used the bonus wrong way and yet they paid me, not close our eyes to the truth Betchain is correct and reliable, always bet on betchain. poque have proof.
my congratulations to the team BetChain
@angry - i also sent you a pm
I would also like to know please.
If something has happened I want to make sure it is resolved and you are treated fairly.
If something has happened I want to make sure it is resolved and you are treated fairly.
care to explain your situation instead of just claiming they wont pay? ive never had trouble with betchain, they seem good to me...
if you win some big cash, they won't pay you. instead you'll get fucking emails with bullshit. don't feed em guys.
@dantes - thank you.
Support tell me that this issue has also been resolved with your privately.
Support tell me that this issue has also been resolved with your privately.
@badjacks and other bonus interested.
Thanks for the feedback.
At the moment we can not exclude games for only 1 bonus. So because of the abuse on the no deposit (not everyone obviously) we've excluded roulette.
If we stop the no deposit bonus we could more flexible with deposit bonuses.
So what say you forum members?
Stop the no deposit and offer better deposit matches?
Or keep no deposit?
Really appreciate the input
Thanks for the feedback.
At the moment we can not exclude games for only 1 bonus. So because of the abuse on the no deposit (not everyone obviously) we've excluded roulette.
If we stop the no deposit bonus we could more flexible with deposit bonuses.
So what say you forum members?
Stop the no deposit and offer better deposit matches?
Or keep no deposit?
Really appreciate the input
hi, I'm sorry and I apologize to all the team Betchain. did not want to in any way denigrate the name of Betchain, the whole community explain the misunderstanding! I was foolish, emails were answered, but once I apologize for the team Betchain.
@badjacks and other bonus interested.
Thanks for the feedback.
At the moment we can not exclude games for only 1 bonus. So because of the abuse on the no deposit (not everyone obviously) we've excluded roulette.
If we stop the no deposit bonus we could more flexible with deposit bonuses.
So what say you forum members?
Stop the no deposit and offer better deposit matches?
Or keep no deposit?
Really appreciate the input
Thanks for the feedback.
At the moment we can not exclude games for only 1 bonus. So because of the abuse on the no deposit (not everyone obviously) we've excluded roulette.
If we stop the no deposit bonus we could more flexible with deposit bonuses.
So what say you forum members?
Stop the no deposit and offer better deposit matches?
Or keep no deposit?
Really appreciate the input
Sorry to reply to this publicly but I feel its necessary.
@dantes - we did reply to you before you posted here and you replied thanking for the service.
You did not complete wagering for the bonus as explained to you.
And you have taken the no deposit bonus more than once and used it to win.
Despite this, support were still trying to get permission from management to let your withdrawal through and told you that.
I dont think its fair or accurate to say that no one answered you.
If you are unhappy with policy it is your right to complain wherever you want.
But if you want to say we didnt help you then please tell everyone what happened with the help you did get and how you said rhat you appreciated how support went out of their way to help you.
Not a fan of dirty laundry in forums but we are really trying to provide a great gaming experience amidst such rapid growth.
There are a lot of great players from this forum and interactions.
We are happy to deal with any issues or complaints people have (we know there will be) but we dont see the need to be bashed.
@dantes - we did reply to you before you posted here and you replied thanking for the service.
You did not complete wagering for the bonus as explained to you.
And you have taken the no deposit bonus more than once and used it to win.
Despite this, support were still trying to get permission from management to let your withdrawal through and told you that.
I dont think its fair or accurate to say that no one answered you.
If you are unhappy with policy it is your right to complain wherever you want.
But if you want to say we didnt help you then please tell everyone what happened with the help you did get and how you said rhat you appreciated how support went out of their way to help you.
Not a fan of dirty laundry in forums but we are really trying to provide a great gaming experience amidst such rapid growth.
There are a lot of great players from this forum and interactions.
We are happy to deal with any issues or complaints people have (we know there will be) but we dont see the need to be bashed.
No withdrawals? There are no available payment systems. Contact to support.
2 days ago I am trying to withdraw my BTC, started with bonus no deposit then made a deposit, I try and remove 0.525 BTC and says not enough money, ja variso send emails but no answer. 
user: [email protected].
thanks
my Wallet: 19jP5UBkFu2qMVrrvipLE4z2iQW13iEJtw
username pickering7@
It will be great if theres live dealer
Honestly as a roulette player that isnt very enticing to me personally and as i mentioned the low rollover was a big reason that it would draw folks to come play your casino. But i understand you cant have it to low. Again, me personally i would like to see all games included but maybe something along the lines of individual game contributions. Maybe, roulette and blackjack and such games have a 15%-25% contribution. Meaning you would need to roll it over much more if you were to play those games. I think if players are able to roll it over that much it would seem fair to include all games. Plus, if certain player are not excluded i would think that the number of players that would go busto would outweigh the price of the ones that do successfully make the rollover. Making Betchain happy and keeping all players happy. As far as the original deposit bonus rollover, 40 to me seems quite high. I could live with 30%-ish. Thanks for asking betchain, i appreciate your willing to listen to folks opinions. Hope you get it worked out buddy!
Thanks badjacks, appreciate it.
So lets talk terms for a minute.
We want people to ave a fair chance but we also don't want to get abused.
The easiest way is to exclude games.
What do you think about a big bonus match that excludes roulette and had wagering of 40 times?
Still interesting?
So lets talk terms for a minute.
We want people to ave a fair chance but we also don't want to get abused.
The easiest way is to exclude games.
What do you think about a big bonus match that excludes roulette and had wagering of 40 times?
Still interesting?
The Deposit bonuses are really nice. I think it was the 200% or maybe even 300% bonus that brought me to betchain in the first place. Seems like those kind of bonuses set you apart from other BTC casinos that are offering much smaller bonuses with a much higher rollover. I think myself and quite a few others would come running. Just my opinion, hope it helps.
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