I have tried several times to contact them through their online customer service but they always seem to avoid me and give me no information and there is no information in my email address. I don't think I broke any rules, I did what most players do, register, deposit, and then bet on the game. This is my first time to register and play on this betting platform and I am not willing to deposit a lot of money for the first time. My first deposit was $300 and the most I won was about $600+. Then I risked everything and lost. The second time I deposited another $800 and won $3,300. I just wanted to withdraw $2000 and see how long it would take to get it, and then the next thing happened. I typically bet between $100 and $1,000 when playing video games, with most bets around $500, and winning or losing $2,000 is common. Luckily, I didn't keep losing for the first time. If I lost tens of thousands of dollars and then won 2,000 dollars and couldn't withdraw it, I couldn't accept it. I was lucky enough to win $2000 on my second deposit and I need to try to withdraw it
Hello, as you know your account was permanently disabled for abusive betting and multi-accounting. This matter is considered closed, as you had already been warned. Do not create any additional accounts, or they will be closed and funds withheld, including deposit, per our terms of service. Regarding your claim that we would have left the account open if you had lost, that is 100% false. We do not want you as a player, win or lose. As we have responded to this claim, this issue is considered resolved. Any further remarks by you will be considered spam and removed. As always, players are welcome to contact a 3rd party mediator of their choice. However, you have already contacted one on your previous account (notice I didn't say last account, as there have been many since). Stop creating accounts.