First of all in Real money mode I saw PBR coin and EUR USD JPY and other fiat currencies : what is this PBR? And above all why all those fiat currencies? where is the good old chip that was a fraction of BTC in the good old times?
PBR should be in the social game mode not in real mode, I'm not sure where did you see PBR in real mode?
For more information about PBR, you can read it here
https://old.betcoin.ag/pbr-coin-betcoinAbout Gold coin, I have not completely understand about it but for now I can use it to play the social games to participate in the current on going leaderboards promotion.
Also I see I can switch to social game mode and I 'm even more disorientated : in social account I have two currencies available PBR again and gold coin, what is this confusion lol? I feel like I'm wandering around in a labyrinth . Then clicking here and there I found a buy gold button, a top up gold feature , it's not intuitive at all.
Understandable since it takes time to read and find out about all the new things in betcoin since your last visit.
Also contacted support , as advertised in games and round
proper thread, to check if I could receive the 5 daily free spins , but I was asked to log in without a VPN to review if I was eligible : what are the eligibility criteria?
No specific criteria, as long as you are not suspected to have multiple accounts, you are eligible for the rewards.
That's why they asked you to turn off your VPN, maybe to check your original IP or maybe because the IP from your VPN is connected to other accounts.
Thanks for the detailed answer.
About the PBR coin I see in real $ mode support explained me it was due to my account setting in old.betcoin.ag and suggested me to log into it and change the setting related to main currency of my account...but for some strange reason I'm not able to log into old site : I can browse all its page but when I click on login button I receive either a blank page or a 404 error. Guess I will hit support again sooner or later asking
if they can change that option for me.
Also the bonus abusers explanation you gave makes completely sense, unfortunately when there is something good there is always someone ready to ruin it.
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edit
Rigth after answering you I kept on reading other replies and realized Betcoin rep had confirmed it.
Hello, and welcome back! Due to an overwhelming number of multiple accounts attempting to abuse our generous anniversary promo, we were forced to ask new (or previously inactive) players to login without VPN to claim their daily rewards. That was not the intention, but the multi-account abuse continues to grow exponentially, with each day of the promo. We assure you that if you are a single person, you will get your rewards!