Should've added it in your reply to my quote already. Just upload it somewhere and I assume that you do know how to add links. Post the mails with the personal and identifying information redacted in this thread so other people can see it too.
Also writing on bitcointalk is not really a solution, the staff will help from the support side and if it is taking too long then go ahead with twitter, bitcointalk is rarely the place they care about. Look at their latest messages, it is aaaaalll about the marketing and promotions and what not, they are not people who chat here like some other big places.
I can name a few but it would be unfair to betcoin, it is obvious that they are not as good as those places when it comes to bitcointalk, this is not a major problem but it also means that writing here means nothing, you should find some other place.
We can get together 10 people and write one message each everyday for a week and they won't care, that is just how much they care about it and that is why you should try social media if the support doesn't work, that may end up working. But yeah he should give all the information here if he wants reply chance, which I think even with that there won't be one.
