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Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker - page 235. (Read 367789 times)

legendary
Activity: 938
Merit: 1000
Good morning betcoinsports, i would like to validate  email for my poker account but when i click send code, i don't receive any confirmation mail to my email. How should i be able to verify my email? thanks.
newbie
Activity: 51
Merit: 0
Username : Cliaman

For the 10 promo thank , pm you as well .
sr. member
Activity: 252
Merit: 250
Betcoin Sports Forum Rep - Casino, Sports, Poker
You are no idiot Bob.  We aren't offering the casino at this point as we stated in our press release and numerous other materials, however we also understand most people don't read everything.  We will process your withdrawal manually but for future withdrawals simply download the client, login, click the wallet, enter your information and submit. 

We are very pleased to have just under 500 registrations in almost 3 days and you are the first person to actually login to the casino website and we appreciate your feedback as we are finalizing the preparations to bring this Beta test to the public as well.

We are in Beta to make sure any issues are addressed and any and all feedback is greatly appreciated.  We appreciate you giving us a try a bit early and should you come back we will provide you with an incentive .  Thank you again Bob as any and all feedback is great at this stage!   
hero member
Activity: 553
Merit: 500
Please explain why you would launch a beta feature that allows people to do that before you go live?

Now I have that amount locked up, and I lost another .07 moving over from another gambling site probably.





We are well over 300 signups and all but one have read the directions.  Also, what do you mean locked up?  There is no btc locked up.  All of the btc can be used in the poker room at anytime or transferred by emailing us to the sportsbook.  Additionally, any person that deposits btc can withdraw that btc at anytime.  

I'm not even using the damned Betcoinpoker.com URL.  I just wanted to try some slots.

Please show me where i can withdraw because it's not working for me and show me all where it says beta on the damn website... oh wait it doesn't say that ANYWHERE.

Thanks for ruining my day and trying to blame 'that one user' because you didn't label your live site as a BETA.







There's no BETA or warning when you deposit money.





The wallet page looks good too.




But i'm just an idiot.
sr. member
Activity: 252
Merit: 250
Betcoin Sports Forum Rep - Casino, Sports, Poker
50 Chip Freeroll tomorrow 12/29/13 - signup now at www.BetcoinPoker.com

Get your bankroll up because the 1 btc and 5 btc GTD tournaments will be announced this week!
sr. member
Activity: 252
Merit: 250
Betcoin Sports Forum Rep - Casino, Sports, Poker
Please explain why you would launch a beta feature that allows people to do that before you go live?

Now I have that amount locked up, and I lost another .07 moving over from another gambling site probably.





We are well over 300 signups and all but one have read the directions.  Also, what do you mean locked up?  There is no btc locked up.  All of the btc can be used in the poker room at anytime or transferred by emailing us to the sportsbook.  Additionally, any person that deposits btc can withdraw that btc at anytime. 
hero member
Activity: 553
Merit: 500
Please explain why you would launch a beta feature that allows people to do that before you go live?

Now I have that amount locked up, and I lost another .07 moving over from another gambling site probably.



sr. member
Activity: 252
Merit: 250
Betcoin Sports Forum Rep - Casino, Sports, Poker
If you play a free game, then deposit money - it looks like the system crashes and won't put your btc into your real money account.  I sent an email to support and have been waiting about 4 hours.  Guess I should go do the dishes or something.

username: sleestakarmy

Hello sleestakarmy...in no way does our system "crash". Your deposit was instant and was in your account instantly.  Perhaps it was your computer that crashed?  We also did not receive an email from you as you would have heard from us instantly via email. 

We have already looked at your account and see the btc there, please confirm. 

I did get an email.  And i did reply with a screenshot of my empty balance AND the error screen when i click 'wallet' from a game.  That's not a very good sign.

The reason you are getting this error is because the casino is not fully functional, but will be hopefully by Tuesday.  We purposely do not want deposits made directly to the casino for this reason, however you can play for fun.  We explained that very clearly in the initial press release, our blog and in the bitcoin talk forum.  Hence the reason why this is the first time we are hearing about this issue, but we have been well aware of it.  Thank you Bobcat.
sr. member
Activity: 252
Merit: 250
Betcoin Sports Forum Rep - Casino, Sports, Poker
If you play a free game, then deposit money - it looks like the system crashes and won't put your btc into your real money account.  I sent an email to support and have been waiting about 4 hours.  Guess I should go do the dishes or something.

username: sleestakarmy

Hello sleestakarmy...in no way does our system "crash". Your deposit was instant and was in your account instantly.  Perhaps it was your computer that crashed?  We also did not receive an email from you as you would have heard from us instantly via email. 

We have already looked at your account and see the btc there, please confirm. 

I did get an email.  And i did reply with a screenshot of my empty balance AND the error screen when i click 'wallet' from a game.  That's not a very good sign.

Can you please forward the email that you received from us so that we may review this?  contact(a)domain.com.  We would also like to see this error screen.  This is the first time we are hearing of something like this but we did see the btc in your account.  Thank you. 
hero member
Activity: 553
Merit: 500
If you play a free game, then deposit money - it looks like the system crashes and won't put your btc into your real money account.  I sent an email to support and have been waiting about 4 hours.  Guess I should go do the dishes or something.

username: sleestakarmy

Hello sleestakarmy...in no way does our system "crash". Your deposit was instant and was in your account instantly.  Perhaps it was your computer that crashed?  We also did not receive an email from you as you would have heard from us instantly via email. 

We have already looked at your account and see the btc there, please confirm. 

I did get an email.  And i did reply with a screenshot of my empty balance AND the error screen when i click 'wallet' from a game.  That's not a very good sign.
newbie
Activity: 9
Merit: 0
Registered ! Username : Opekill

Thanks
sr. member
Activity: 252
Merit: 250
Betcoin Sports Forum Rep - Casino, Sports, Poker
If you play a free game, then deposit money - it looks like the system crashes and won't put your btc into your real money account.  I sent an email to support and have been waiting about 4 hours.  Guess I should go do the dishes or something.

username: sleestakarmy

Hello sleestakarmy...in no way does our system "crash". Your deposit was instant and was in your account instantly.  Perhaps it was your computer that crashed?  We also did not receive an email from you as you would have heard from us instantly via email. 

We have already looked at your account and see the btc there, please confirm. 
hero member
Activity: 553
Merit: 500
If you play a free game, then deposit money - it looks like the system crashes and won't put your btc into your real money account.  I sent an email to support and have been waiting about 4 hours.  Guess I should go do the dishes or something.

username: sleestakarmy
newbie
Activity: 6
Merit: 0
sr. member
Activity: 252
Merit: 250
Betcoin Sports Forum Rep - Casino, Sports, Poker
I've just sent an email to the support, let's see how much time it will take to solve the issue, if it will be fast I will give 4/5 stars on my blog.

Hello Faneagle, you are currently playing on the 10 free credits which unless you win a tournament, sitngo, or play the allotted time to release the bonus, you cannot withdraw.  The free credits are not put in place to play 15 minutes and then withdraw.  They are to give you an experience of the website and if you win and meet the requirements they are free to withdraw anytime.

The many players that have deposited real bitcoin and litecoin can withdraw right away their deposits and winnings but the bonus has restrictions to prevent the abuse we deal with on a daily basis.  Thank you for playing with us.
Yes I noticed that, If so can you cancel my withdrawal? so I can play a little more and give you a full review of your website for my blog.


Hello FanEagle, we canceled this for you and have you all setup to play.  Please let us know should you have any questions at anytime.
newbie
Activity: 12
Merit: 0
sr. member
Activity: 252
Merit: 250
Betcoin Sports Forum Rep - Casino, Sports, Poker
50 Chip Freeroll About to Start!

Late Registration Available.  Get that bankroll because the 1 btc and 5 btc GTD tournaments will be announced this week!

The prize pool may show 5, 3, 2 - this will be working fine by Monday.  Despite what it shows, the prize pool is 50 chips.  25 - 15 - 10.

Thank you and good luck to everyone.

Last stage of Late Registration!
legendary
Activity: 2884
Merit: 1117
I've just sent an email to the support, let's see how much time it will take to solve the issue, if it will be fast I will give 4/5 stars on my blog.

Hello Faneagle, you are currently playing on the 10 free credits which unless you win a tournament, sitngo, or play the allotted time to release the bonus, you cannot withdraw.  The free credits are not put in place to play 15 minutes and then withdraw.  They are to give you an experience of the website and if you win and meet the requirements they are free to withdraw anytime.

The many players that have deposited real bitcoin and litecoin can withdraw right away their deposits and winnings but the bonus has restrictions to prevent the abuse we deal with on a daily basis.  Thank you for playing with us.
Yes I noticed that, If so can you cancel my withdrawal? so I can play a little more and give you a full review of your website for my blog.
newbie
Activity: 12
Merit: 0
sr. member
Activity: 274
Merit: 250
Today i deposited won some credit and made a withdraw but until now i still havent receive anything and i just pmed BetcoinSports
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