Unfortunately, the user chooses to go to the forum instead of actually resolving his issue:
[/quote]
You are lying again.
Please don't lie.
I already contact the risk management team by mail.
They don't answer my questions.
More precisely, they answer the same 5 times.
Bets cancelled because they "wrong".
- what exactly was "wrong" ?
- Why?
- what should be "not wrong" ?
- how can you confirm this?
No answers.
So - Casino can just steal clients' money ?
Without explanation.
According to the rules, of course.
Right?
What kind of explanation you are waiting?
You have violated rules and now forcing people to solve the problem
you created due to
your laziness/cunning/rush to gamble. They offered you a solution, but you wanted to continue to play under your own rules. You try to turn whole situation that you are the victim, but the first wrong move was made by you. Just dont know, if it was made on purpose or accidentally. You know how people say, "Ignorance of the law is not an excuse". This is all about you. Try stealing from a shop, and when the cops come, try to explain that you did not know it is not allowed. They wont give you a chance to explain and recover your reputation.
You keep speculating with the word "rules".
Have you carefully read everything that is written and figured out the problem?
Please explain - what specific rule did I break (in your opinion)?
-snip-
Well you'd better to follow the instructions from the representative here, seems like to resolving the accusations is discuss via the support and not on this forum. What do you want here? to solving your problem or keep spamming even you've got the answers of the reasons on your problem?
Regarding the lose bets and win bets, why should a casinos looking for lose bets since there's more reason to do that? Of course they will look into the win bets since they're need to give money for you except you're broke their rules.
So far I see - that you are spamming.
Without reading what is written, not understanding the issue and without entering any information.
I already "follow the instructions".
It doesn't work.
Also I didn't break any rules.
(For some reason, you stubbornly can't read it).
Why am I writing here?
I thought that the forum were created to write (maybe you have a different opinion).
To voice the problem and solve it.