Hey fox19891989,
yes, there is a house advantage on Casino games and we therefore need to use that math to calculate the rollover.
Our free 10mBTC can be used in any game in our virtual casino including Blackjack or videopoker. The house edge on these games is very low and someone who plays close to perfect strategy will face a house edge of 0.5% or so.
If we had set the rollover on the bonus at 40x, in theory a player playing these games would be able to clear the rollover and still have 8 mBTC of the bonus (this is in theory obviously, most people will have lost all while some will have won much more).
If we have a bonus like this, it can be abused and we know from experience that if a bonus can be abused many people will take advantage of it... especially when there is absolutely no risk and transactions are so easy as with bitcoin.
So, granted, the rollover we set is very safe for us but as I said the bonus is intended to try the game and give all players a chance to hit it big and even with this rollover I think that these goals are achieved.
Obviously as the player it would be better to have a very low rollover so I understand your feedback but I hope you understand our position
Are you really experienced? I doubt that.
Firstly, "Our free 10mBTC can be used in any game in our virtual casino including Blackjack or videopoker." So do other casinos, your casino is not special.
Secondly, "If we had set the rollover on the bonus at 40x, in theory a player playing these games would be able to clear the rollover and still have 8 mBTC of the bonus (this is in theory obviously, most people will have lost all while some will have won much more)." Really? If you have experience on running a casino, you don't know 40X is still very difficult to withdraw? Satoshibet had 100mbtc daily bonus with 40X rollover for 2 months. Every time, no guy or only 1-2 guys can complete 40X rollover.
In general, every casino has 30X-40X rollover, blackjack contributes 10%-20% to rollover. So your bonus is nothing special, and much higher than others, that's why I and some other members said your bonus is not attractive. I remember WilliamHill has 30X rollover bonus, blackjack contributes 20% of rollover, but they are not bankrupt, they earn 1 billion GBP pure profit per year.
But good luck, that's see what will happen in the future. You may think about my feedback if no traffic here.