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Topic: Betnomi 0.16090?? BTC no pay, bet history missing, geoblocked post withdrawal (Read 821 times)

copper member
Activity: 740
Merit: 337
Bookmaker focused on cryptocurrency


betnomi, if we have to go to the literal way, would you please take the higher ground and look into this bug in his account? I believe you have his username already. Can you fix it so he can see all of his betting history shown in pages like every other user of your platform, thus invalidate this minor claim of unfairness with your platform?

Just like every other user, the records are already there and he can see them.
Since these Bets were from several months ago, he might have to use the DateTime filter to
select the time range for which he wants the records just like on any other website and there is no bug.

Previously, we loaded records for only the last 24 hours but the logic has been changed months ago to load the last 10 records
and if the user wants to go further back, then the DateTime filter becomes useful.
There is nothing complicated or unclear here but malicious manipulation of the facts.
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
I posted a video and a comment that made it pretty clear. There is no complete history. I wrote down all bet IDs at time of placing that I had to input one by one to find the missing results. But if I didn't keep records, then what? You wanna settle your bets like that?

I'm gonna need an apology from Betnomi to close it.

If I have to spell it out for you, the fact that you can "manually" search your betting history by inputting their ID one by one prove that Betnomi did not delete your history like you initially suspected, your problem is simply like what happened to the user I quoted anonymously above, as well as requoted below:

Quote
But some issues I've identified so far:


We can't visit beyone the first page, when selecting page 2 etc., no bets are displayed:



betnomi, if we have to go to the literal way, would you please take the higher ground and look into this bug in his account? I believe you have his username already. Can you fix it so he can see all of his betting history shown in pages like every other user of your platform, thus invalidate this minor claim of unfairness with your platform?
copper member
Activity: 740
Merit: 337
Bookmaker focused on cryptocurrency
You claimed for months, we deleted your history. The point is you falsely accused us for months.
As stated, you must use the DateTime filters to pull old records.
Whatever you did, factually, you lied; your claims were False
An honest person would admit they were wrong, but not you.

We don't know many people that take screenshots, record videos, and save Bet ID when they place a Bet.
Of course, you did. The reason is clear: this is a scam you have executed on multiple sportsbooks, and you
anticipated our reaction to the situation from experience.


Again, a person without malice will acknowledge the resolution of the issue.
Just to be clear, we do not and will never apologize to a scammer.
jr. member
Activity: 144
Merit: 4
I posted a video and a comment that made it pretty clear. There is no complete history. I wrote down all bet IDs at time of placing that I had to input one by one to find the missing results. But if I didn't keep records, then what? You wanna settle your bets like that?

I'm gonna need an apology from Betnomi to close it.

legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
I believe with the hours I pour just to wrote a chronological order of your posts and complaints and screenshots scattered across two threads would be enough to prove that I am not what you think and said I am, the whole ""I am not biased, but..." shtick dropped pretty fast". At least for me, if someone did much effort just to be sure he understood or at the very least get a better picture of a situation, I wouldn't think he's biased. So, if you're agreed with me and I've "proven myself" to you that I am neutral and would say someone is wrong when they are --not that I cared what your opinion about me, TBH-- I think I am entitled to say Betnomi has a point here.

The very least you can do to the community is to clarify what actually happens. Did you --after logging into your account through VPN-- finds your bet history and it's all just a misunderstanding? If it is, it would be in everybody's interest that you acknowledged this and clarifies. Otherwise, the negative feedback given to you by icopress has its ground, that you created FUD against betnomi.

And second, I think it would be best and in everybody's interest --kinda sure about it-- that you both part ways.

Third, still connected with my point two paragraph above, it'll be very nice if you lock this thread and edit your title to "SOLVED", given... it is. solved.

Fourth and last, I think by this issue closed, there were no currently active accusation against Betnomi. Is there? All three were cleared. I appreciate Betnomi's representative, ehm... whoever "the guy behind this post" on betnomi's account, that would see all of the cases to their ends.

Once again, OP, lock it and mark it as solved.
jr. member
Activity: 144
Merit: 4
Always the victim. I forsee more threads here in your future. Good luck...
copper member
Activity: 740
Merit: 337
Bookmaker focused on cryptocurrency
Apparently, your Bet history wasn't deleted; it would be nice if you publicly clarified that since you accused us of deleting it for several months
but no, you just casually brushed it off by saying, "So I manually searched the bet ID numbers I kept a record of, and things seem to be correct"
whatever that means.

Second, we made it clear from day one what needs to be done for your withdrawal to be processed;
that is, providing your source of funds document. It was your decision not to do it for months,
and your withdrawal was completed as soon as you did.

The question was never about whether there was fraud or not.
That is clear and self-evident; it was more about what we would do about it.


Finally, all you had to do was say thank you, Betnomi, for processing my withdrawal anyways
but no, as always, you have to be the good guy and tap dance around the issue.

Whatever the case, we are happy to see this issue resolved, and thanks to everyone who participated
your input and opinion are appreciated.

jr. member
Activity: 144
Merit: 4
-

Veriff do IDs. It was Betnomi's choice whether to accept UK source of funds/proof of address. Anyway, they have done now (https://imgur.io/a/u59joY6). Though it wouldn't have killed them to say use a VPN instead of radio silence.

I would like confirmation but I'd also like my money before this Christmas. So I manually searched the bet ID numbers I kept a record of and things seem to be correct. Not ideal but whatever. A withdrawal is pending.

---

Alright, I'm paid. Two things.

First, someone will say this is solved. But it wasn't really. Unless stubbornness is getting the credit. Taken 6 months for a 5 minute thing. Betnomi are rude and speak to people like shit so bound to happen again.

Second, this will fall on deaf ears, but this is a prime example why you shouldn't take something a gambling site says at face value. They said there was cheating, there was fraud, infact there was none of that. Now if they threw that out and was lying, how many other cases were dismissed in same way? And people on here just go along with it.  

Think about that  the next time a site on here says "we have reason to believe...".
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
-

The account isn't blocked, the country is. Like I said, signed up with UK native IP. Betnomi's screenshot has £ signs. Address is UK. Accepted proof of address UK. Accepted ID UK. "Restricted jurisdiction" after my documents were accepted.

https://imgur.com/a/ksj34GJ

Anyway, didn't really want to use a VPN but have no way to prove it otherwise. This is logging in today. I have 3 pages of bets, and only the first one is available. Change to wins, only first is available. Country is no longer listed in basic. What would I get out of lying, I'd rather sort it and move on to this source of funds thing. I uploaded a stocks statement so if I can get confirmation of the bets I can't see, then we can settle up. But this shouldn't have been so difficult.

https://streamable.com/9wpvnc

Edit: source of funds approved, so just one more thing...

If I have to guess, I think the scenario was that by "accepted" --or "approved" according to the screenshot" was that the third party verification team hired by Betnomi --Veriff, if I am not mistaken-- accepted the documents and verified its legitimacy, thus approved. They later informed Betnomi that the account is verified with some minimal detail mentioning your nationality, and/or got notified by their very own system when you select your country on their KYC process. That is why you got banned although you passed Veriff KYC, because their ToS under "account" tab stated UK is one of their restricted regions.

All thing considered, I think further discussing this matter is quite futile, given you can access the account through VPN to give us the evidences.

For this matter, though, I'll recommend you to do what BitcoinGirl.Club said,

May be you can send them a PM telling the new finding of the bug which removed everything from your account. Tell them to response here. I don't want to bother them PMing again but I will wait for their response in the thread. I have subscribed to the notification so anything posted is notifying me on my email.

I would like to think that they're not deliberately did this, given another user also experienced this issue on the earlier days. I'll deliberately remove the entire link to the said quote so that we won't disturb the poster's peace by getting "invited" through notification that their name was being mentioned here

Quote
But some issues I've identified so far:


We can't visit beyone the first page, when selecting page 2 etc., no bets are displayed:

I'd also like to appreciate betnomi's willingness to get lenient for this case by accepting OP's SOW that's previously rejected.
jr. member
Activity: 144
Merit: 4
-

The account isn't blocked, the country is. Like I said, signed up with UK native IP. Betnomi's screenshot has £ signs. Address is UK. Accepted proof of address UK. Accepted ID UK. "Restricted jurisdiction" after my documents were accepted.

https://imgur.com/a/ksj34GJ

Anyway, didn't really want to use a VPN but have no way to prove it otherwise. This is logging in today. I have 3 pages of bets, and only the first one is available. Change to wins, only first is available. Country is no longer listed in basic. What would I get out of lying, I'd rather sort it and move on to this source of funds thing. I uploaded a stocks statement so if I can get confirmation of the bets I can't see, then we can settle up. But this shouldn't have been so difficult.

https://streamable.com/9wpvnc

Edit: source of funds approved, so just one more thing...
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
As a commitment to be stay on topic and focus the discussion in one thread, I'll move your reply to me here and replied,


I hope this could be the last time I have to reply you here for the issue you currently have.

Nope. Betnomi can't be bothered to respond to scam thread so I'll just post here. In general, https://bitcointalksearch.org/topic/m.61267416 looks familiar. Passed veriff, like me, but Betnomi reject advance documents. Course it's "multiple accounts" excuse to the rescue. And there is the other recent two scam threads, which don't go away just because Betnomi backtracked and paid. All initially fraudulent, what a coincidence. Actually every accusation against Betnomi is somehow fraudulent, they must have the worst luck in the world.

Anyway, looks like the "I'm not biased but..." shtick dropped pretty fast.

First, I'd like to address the "in general" case that you provided in response to my request, you do aware that it's an... unfortunate first choice of link, right? The case you provide to give a better ground to your statement that Betnomi in general lied about KYC did not work in your favor, the case was deemed by the forum as a retaliatory from someone with 9 accounts who got caught. The request for KYC is clearly justified for this case, as Betnomi had explained, I've quoted their stance on their ANN, but allow me to quote another one they explained from older day,

We do have a KYC procedure in place, but there are triggered under specific conditions such as fraud, suspected under age user etc
But as a general rule, not something you should be concerned about unless you are engaging in activities that violate our ToS.
[...]

Second, I think I'll need a little bit more context here as I am quite confused.

Basically the proof of bet history that OP claimed that betnomi deleted was these ones? At least some of them, as I understand a screenshot that size won't be able to fit OP's entire betting history.

And Betnomi's claim that OP manipulated his betting history, saying that he deliberately shows an empty page by utilizing a date filter is because on this screen recording, dated 9 October as shown on his screen shows no history.

To better understand this case, I dared a mini aneurysm by re-reading the pages on their ANN thread again, this time equipped with my notebook to write important timeline in dates, the event, and the post ID number --don't anyone dare asked me how long it took me to finish it this time-- and I have to say Poika5 brought one interesting point that I initially missed but now became clear as I have a mapped timeline.

I'd like to say that the possibility is there, that OP did not manipulate the data and that blank history is due to the system maintenance. OP had stated long before this thread was made that he hadn't had any access to his page for seven weeks, dated 14 November forum time. Seven weeks prior to the date would match the time on the screen recording provided by OP that they have no access, and since OP was blocked two days later, on the 16th, he can't provide a better screen recording or know whether his betting history has restored or not.

https://imgur.com/a/D46UDif

It's been like that for 7 weeks, don't think some minutes is gonna help.

Don't worry, they've blocked access to the account which is one way of fixing it I guess. So that's voiding winners, when that don't work delaying the payout, and then locking the account. Betnomi would struggle with the Intertoto Cup, let alone the World Cup.

So, IMO, there could be a huge chance of misunderstanding here, both sides are wrong and right at the same time. No one erased betting history or manipulating through a date filter as it simply was under maintenance during the time the evidence was made.

If we still insist on who's right and who's wrong, may I suggest the easiest way to tackle this matter --which... wasn't OP's main point of accusation and counter-accusation, actually-- by allowing OP access to his account for a brief moment, so he can do another screen record to show that --whether-- his entire betting history is there or not.

Since Betnomi can restrict OP's attempt to withdraw his fund --let's suppose he tried to-- by rejecting it or even temporarily freezing it by voiding all his balance, OP basically can't do anything other than proving the betting history. I can't see any harm in that, unless someone else can show me one or two flaws in my logic?

It's the easiest way to tackle this minor issue so we can move on to the main topic of the accusation, as well as answered BitcoinGirl.Club's concern of manipulation as I think a video recording of screen would be harder to manipulate.

It came to my awareness that OP acessed the site through his phone, he can activate this "show taps" feature [OP has to enabled developer mode to access this feature, though] so we can see clearly that he select dates and any other taps made during the screen recording.

Question is, would both party meet in the middle and agree to this, i.e. Betnomi to grant a temporary access to OP so he can clear Betnomi's name --or prove his accusation to be correct-- of deleting bets, and OP agreed to record his attempt to retrieve the betting history.
jr. member
Activity: 144
Merit: 4
Anyway, this forum is all about evidence, right? I have given plenty, Betnomi nothing. That's cool. The only evidence I'd like to see is screenshots of the full detailed betting history. Since I can't log in anymore, they'll have to show it to me. Will you do that Betnomi?
May be you can send them a PM telling the new finding of the bug which removed everything from your account. Tell them to response here. I don't want to bother them PMing again but I will wait for their response in the thread. I have subscribed to the notification so anything posted is notifying me on my email.

Bit confused. And then what? I can't login.

Think they're aware of "the bug" anyway from when they called me a fraud and said my screenshots were fake. They've yet to comment on my video forgery abilities.

The user purposefully took screenshots of an empty page to manipulate the situation and add credence to his baseless accusations.

The bet history is and has always been on his account.

"Always"... https://imgur.com/a/eTyJ4uj. Very easy for Betnomi to clear this up by posting it...
legendary
Activity: 2702
Merit: 2645
Farewell LEO: o_e_l_e_o
Anyway, this forum is all about evidence, right? I have given plenty, Betnomi nothing. That's cool. The only evidence I'd like to see is screenshots of the full detailed betting history. Since I can't log in anymore, they'll have to show it to me. Will you do that Betnomi?
May be you can send them a PM telling the new finding of the bug which removed everything from your account. Tell them to response here. I don't want to bother them PMing again but I will wait for their response in the thread. I have subscribed to the notification so anything posted is notifying me on my email.
jr. member
Activity: 144
Merit: 4
Glitches are fine. Month long glitch though, supposedly fixed by this time so only affecting me? Bit suspicious. Bet history on the 9th November. Then the 14th. Following day, geoblocked. Asked for the bet history on this thread, zero answer. Like none of this strikes you as shady? https://imgur.io/a/xOG8CsC

Not one person has even noted they accepted proof of address then banned the region. We're way past benefit of the doubt.
Its understandable, you are angry. If I was in your situation then I would too. But we need to accept the reality. Besides, Betnomi has a long history on the forum. As per them they have paid many big wins too so I would like to give them benefit of the doubt. Let's wait for the next response from them on the matter as this issue might overlooked by them too.

I am not in either side. But I would love to see the misunderstanding resolves and you get what you are asking for.

More bemused than angry. Betnomi has 2 other scam threads up right now, and a history of slow or no pays, it's not like saying Elvis is still alive. They took the KYC documents, and then they banned the country. On top of everything else. There's no doubt, that's scammy.

Anyway, this forum is all about evidence, right? I have given plenty, Betnomi nothing. That's cool. The only evidence I'd like to see is screenshots of the full detailed betting history. Since I can't log in anymore, they'll have to show it to me. Will you do that Betnomi?
legendary
Activity: 2702
Merit: 2645
Farewell LEO: o_e_l_e_o
Glitches are fine. Month long glitch though, supposedly fixed by this time so only affecting me? Bit suspicious. Bet history on the 9th November. Then the 14th. Following day, geoblocked. Asked for the bet history on this thread, zero answer. Like none of this strikes you as shady? https://imgur.io/a/xOG8CsC

Not one person has even noted they accepted proof of address then banned the region. We're way past benefit of the doubt.
Its understandable, you are angry. If I was in your situation then I would too. But we need to accept the reality. Besides, Betnomi has a long history on the forum. As per them they have paid many big wins too so I would like to give them benefit of the doubt. Let's wait for the next response from them on the matter as this issue might overlooked by them too.

I am not in either side. But I would love to see the misunderstanding resolves and you get what you are asking for.
jr. member
Activity: 144
Merit: 4
I think you forgot about something.
It resolves the mystery from my side. Thank you.

And the bet history being 'fixed' was vouched for by 3 of the friends, yep. But their posts did not magically fix mine. Thanks for stopping by.
They are not friends in fact in this place no one is friend to each other. They are just forum members like us and shared their side of observation. Nothing wrong I can see but you have your points. Technical glitches are part of any online business and we all need to accept it.



Glitches are fine. Month long glitch though, supposedly fixed by this time so only affecting me? Bit suspicious. Bet history on the 9th November. Then the 14th. Following day, geoblocked. Asked for the bet history on this thread, zero answer. Like none of this strikes you as shady? https://imgur.io/a/xOG8CsC

Not one person has even noted they accepted proof of address then banned the region. We're way past benefit of the doubt.
legendary
Activity: 2702
Merit: 2645
Farewell LEO: o_e_l_e_o
I think you forgot about something.
It resolves the mystery from my side. Thank you.

And the bet history being 'fixed' was vouched for by 3 of the friends, yep. But their posts did not magically fix mine. Thanks for stopping by.
They are not friends in fact in this place no one is friend to each other. They are just forum members like us and shared their side of observation. Nothing wrong I can see but you have your points. Technical glitches are part of any online business and we all need to accept it.

jr. member
Activity: 144
Merit: 4
big  post...

Yeah, nearly all of this is wrong. Not sure what you were reading for 2 hours, cause the 1 minute first post dispels most of it.

And the bet history being 'fixed' was vouched for by 3 of the friends, yep. But their posts did not magically fix mine. Thanks for stopping by.

2 hours because your posts are made in between discussion about the platform and some bets --which, the main topic of their ANN-- and I have to at least glanced at every single posts to be sure which posts addressed your issue and which one can be ignored because it engages om the platform's feature or recent bets, and then going back and forth to see the consistency between statements to make sure I got a good foot on both sides of the story, even for the slightest footing.

If you want me to spend 1 minute reading the first post I found upon trying to track down your case, it'll be this one. Yes, it'll be 1 minute, surely even less. And yes, it'll "dispel" most of other contradicting and intersecting posts, but I don't think that'll be in your interest if I did so.

Just to comment on your remark, I can't see how people clarifying that one known issue was fixed instantly made them "the friends".

It's a open and shut case. If I'm wrong, they can post the bet history. If they won't, then they're wrong.
legendary
Activity: 2506
Merit: 1398
Yes, I'm an asshole
big  post...

Yeah, nearly all of this is wrong. Not sure what you were reading for 2 hours, cause the 1 minute first post dispels most of it.

And the bet history being 'fixed' was vouched for by 3 of the friends, yep. But their posts did not magically fix mine. Thanks for stopping by.

2 hours because your posts are made in between discussion about the platform and some bets --which, the main topic of their ANN-- and I have to at least glanced at every single posts to be sure which posts addressed your issue and which one can be ignored because it engages om the platform's feature or recent bets, and then going back and forth to see the consistency between statements to make sure I got a good foot on both sides of the story, even for the slightest footing.

If you want me to spend 1 minute reading the first post I found upon trying to track down your case, it'll be this one. Yes, it'll be 1 minute, surely even less. And yes, it'll "dispel" most of other contradicting and intersecting posts, but I don't think that'll be in your interest if I did so.

Just to comment on your remark, I can't see how people clarifying that one known issue was fixed instantly made them "the friends".
jr. member
Activity: 144
Merit: 4
big  post...

Yeah, nearly all of this is wrong. Not sure what you were reading for 2 hours, cause the 1 minute first post dispels most of it.

And the bet history being 'fixed' was vouched for by 3 of the friends, yep. But their posts did not magically fix mine. Thanks for stopping by.
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