betnomi.com scammed 0.125BTC | Bitcointalksearch.org

BitcoinGirl.Club

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Farewell LEO: o_e_l_e_o

Quote from: yahoo62278 on March 02, 2024, 08:10:35 AM

Betnomi already responded to you in their refund thread and basically said you are not getting paid.

So basically OP is not getting anything. It's hard to believe Betnomi after all that happened in the past.

Quote from: logfiles on February 29, 2024, 07:12:53 PM

I don't think I can ever use their casino, even when they have made full refunds.

It's not just you but many of us is not going back there. I did not use their platform as much as I do some others though.

holydarkness

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Yes, I'm an asshole

Quote from: yahoo62278 on March 02, 2024, 01:31:07 PM

Quote from: bislom on March 02, 2024, 01:25:48 PM

Of course, Betnomi will never pay to winners.
This scamsite always give excuses so they can steal money from their customers.
yahoo62278 is also involved in this scam, since he took money to defend Betnomi and started a poker thread trying to mislead customers.

Now you just look stupid. I helped run a poker series for them yes, and they paid everyone in that series 100%. Nothing I did led to anyone getting scammed. Betwrong did leave his money on the site for an extended period of time and then the site went offline. That is on him, he should have wd when he was paid and he wouldn't have faced that issue.

You are really an asshole for trying to involve me in a sites scam accusation. I know you only know how to post negatively but keep your focus on the website that you dislike, not on me. Honestly, i suppose I don't really care about your opinion. Carry on pal I'll not be responding to you any longer, welcome to the ignore list.

He's been complaining about betnomi since last year. I forgot about this fact, but just now, when I looked into his thread history, a word that come close with O₂ [my previous post in the past got deleted because I mentioned this word while addressing him, so I'll play a good boy this time] rings a bell and I remembered him. He didn't accept my invitation to explain his case then, or now. Not in several other times I offered and redirected him to create his own thread so we can get a better grasp of the situation, so I guess he just wanted to throw muds in any random direction.

His defense [in the past, he never mentioned this in any of my invitation] was this:

Quote from: https://ninjastic.space/post/61467373

Betnomi extortioned me. If I would start a scam accusation they thread to me to publish all my personal details on the forum and put a copy of my passport.
That is how this scam site works. And they did it before. This is a fraudulent site and they already lost their first gambling license because of fraud.

Well, bislom, good news for you, Betnomi seems to lose all of their database, or so they claimed, so you're more than safe to start your scam accusation since they don't have leverage against you anymore. So, do you want to have your thread or not?

yahoo62278

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Quote from: bislom on March 02, 2024, 01:25:48 PM

Of course, Betnomi will never pay to winners.
This scamsite always give excuses so they can steal money from their customers.
yahoo62278 is also involved in this scam, since he took money to defend Betnomi and started a poker thread trying to mislead customers.

Now you just look stupid. I helped run a poker series for them yes, and they paid everyone in that series 100%. Nothing I did led to anyone getting scammed. Betwrong did leave his money on the site for an extended period of time and then the site went offline. That is on him, he should have wd when he was paid and he wouldn't have faced that issue.

You are really an asshole for trying to involve me in a sites scam accusation. I know you only know how to post negatively but keep your focus on the website that you dislike, not on me. Honestly, i suppose I don't really care about your opinion. Carry on pal I'll not be responding to you any longer, welcome to the ignore list.

bislom

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Of course, Betnomi will never pay to winners.
This scamsite always give excuses so they can steal money from their customers.
yahoo62278 is also involved in this scam, since he took money to defend Betnomi and started a poker thread trying to mislead customers.

yahoo62278

legendary

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Betnomi already responded to you in their refund thread and basically said you are not getting paid.

Quote from: betnomi on March 01, 2024, 01:32:09 PM

@Get-Paid.com Sent you a letter

@nutters, we understand you are trying to paint a rosy picture here. The idea that casinos limit players who are winning is pretty laughable and clearly uninformed. The casino's revenue is dependent on the long-term playing of the users.

It is in the casino's interest for the user to play as much as possible. For the Sportsbook, the one and only reason a user will ever get limited is if they are engaged in fraud of some kind. The fact that you got limited is a clear indication you were engaged in fraud.

The casino sets an acceptable liability that determines the user's limit by default. If the user plays normally, the casino is betting the user will lose long term. If the user is engaged in fraud, the casino needs to take action to protect itself by limiting the user. We hope you learn something today.

You only made the withdrawal request because you got limited, and you got limited because you were engaged in fraud.

If you are required to complete KYC on your withdrawal, it is not simply because you requested a withdrawal. It is a result of your previous actions (fraud).

About the whole KYC thing and your inability to complete it, we used a third-party KYC provider (Veriff). It is an automated system and available 24/7. If you failed it, it's usually due to a few reasons:

1. Fake documents
2. Already did verification
3. Using unsupported documents

Passing or failing the KYC has nothing to do with our services or systems. This is 100% dependent on the provider we used, which is one of the best in the world.

You will have fewer problems in the future if you avoid abusing other Sportsbooks.

logfiles

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Quote from: nutters on February 28, 2024, 08:40:22 PM

For anyone following this thread
at the day 29.02.2024 I still not received refund of this scam accusation.
I was put on list with 3 other users for additional checks by "external risk managment" if they will process my refund I will update this thread.

Betnomi shitting in the pants when a toilet was available and now trying so hard to clean up the mess they created in the first place. I guess some people just always prefer the hard way! OP keep updating as on the progress of the refunding process.
I don't think I can ever use their casino, even when they have made full refunds.

nutters

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For anyone following this thread
at the day 29.02.2024 I still not received refund of this scam accusation.
I was put on list with 3 other users for additional checks by "external risk managment" if they will process my refund I will update this thread.

holydarkness

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Yes, I'm an asshole

Quote from: bislom on February 27, 2024, 08:15:40 AM

We have to warn people that Betnomi is constantly scamming, the only way to do is by replying on these threads.
The fact that it was resvoled later is already a very bad sign, there should be no accusation in the first place!

I am not trying to defend them as I strive to remain neutral, but that statement marked in bold is very wrong. It's near impossible for a casino to have no complaint. You can check my list, every huge casinos have complaints, both valid [made by real customer with real problem and proof] or the invalid ones [made by people who have different agenda, have bad experience with the casino, and the likes who tried to smear the casino with baseless accusations].

What set a good and trustworthy casino from the questionable ones are their response time and their ways to get to the bottom of each cases, not the clean sheet of no accusation.

bislom

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We have to warn people that Betnomi is constantly scamming, the only way to do is by replying on these threads.
The fact that it was resvoled later is already a very bad sign, there should be no accusation in the first place!

AbuBhakar

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🇵🇭

Quote from: bislom on February 26, 2024, 07:19:22 AM

Another person scammed..

The OP already applied for refund last December and probably he is already included on this batch of refunded user. He doesn’t update anymore this thread and he is not online in the forum since his last post on Betnomi thread for refund.

Let’s wait on his reply here once he becomes active again. The important thing is he applied for refund and he is aware that there’s a refund process which means he is still not totally got scammed depending on the result of the refund.

bislom

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Another person scammed..

holydarkness

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Yes, I'm an asshole

Quote from: logfiles on June 09, 2023, 07:35:59 PM

[...]
What a rude response that was, especially to someone who needs to get their money out as soon as he can.
Honestly, I don't know how some of this support stuff are given such sensitive jobs minus proper personal communication skills. I know customers can be annoying sometimes, but it could have been handled in a better way.

I think we should also consider a possibility that their customer support's response is to deescalate the situation. The screenshot is too short and didn't give a bigger picture of the situation at that time, but there is a possibility that copiouscoolant was there to fuel the fire, giving provocative chat while they didn't actually have a situation or issue at that time.

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Quote from: logfiles on June 09, 2023, 07:35:59 PM

What a rude response that was, especially to someone who needs to get their money out as soon as he can.
Honestly, I don't know how some of this support stuff are given such sensitive jobs minus proper personal communication skills. I know customers can be annoying sometimes, but it could have been handled in a better way.

They are human beings as well. Sometimes they had to respond to more than ten users in a minute. They have some pre-written responses that they use when a global issue arises. For example, They have an issue with KYC verifications. If ten users ask similar questions, there is nothing wrong with answering them with exact text. You have to note that they are just customer support and don't decide what to do. They forward the information to the administration and suggest what they should do. Let's say users saying why didn't you guys write a notification that you have issues with KYC verifications? Well, Support doesn't have the power to do it. All they can do is suggest the admin panel to do it.

Moreover, sometimes Support can take time to respond because they might have connected with several users simultaneously. Sometimes customers behave rudely, and it's easy for a human to lose their temper. They are not Chat Bots who will respond politely all the time. If you talk with them well, they won't be rude.

logfiles

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Quote from: rby on June 09, 2023, 12:19:32 PM

Quote from: Poika5 on June 09, 2023, 10:57:53 AM

The summary tone of the chat from the support is disheartening. If the guy behind the screen knows the pain of wanting your money and you can't get, he wouldn't be threatening people with ban.

What a rude response that was, especially to someone who needs to get their money out as soon as he can.
Honestly, I don't know how some of this support stuff are given such sensitive jobs minus proper personal communication skills. I know customers can be annoying sometimes, but it could have been handled in a better way.

rby

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Quote from: Poika5 on June 09, 2023, 10:57:53 AM

Another user from CG has the exact same problem:

https://casino.guru/betnomi-casino-player-s-account-has-been-frozen

I said this above that it will be a general problem from the back end and not peculiar to only Op. Ico has already messaged then and I believe they will respond. But then if it's a general issue, you have no option than to wait.

Quote from: Poika5 on June 09, 2023, 10:57:53 AM

The summary tone of the chat from the support is disheartening. If the guy behind the screen knows the pain of wanting your money and you can't get, he wouldn't be threatening people with ban.

Poika5

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Quote

Next day after failed attempt to complete their intermidate verification they removed this option from my account, when I asked support why button does not redirect me anymore I was told that I should try start the verification via mobile phone, I've tried that but button still didn't redirect me for verification, I asked straight if they disabled it for me and support said that probably "have some restriction on my account" and their team is working on that.

Another user from CG has the exact same problem:

https://casino.guru/betnomi-casino-player-s-account-has-been-frozen

Quote

I believe they also had a live chat on their website, did you try to connect with them directly?

The live chat is full of people who are complaining about withdrawals.
The problem is that Betnomi hasn't processed any withdrawals in the past 5 days. People started panicking, and now there's a backlog of withdrawals.

Probably an insolvency issue or an exit scam. Hopefully, I'm wrong.

Ouch

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Quote from: holydarkness on June 08, 2023, 05:47:05 PM

May I ask OP to decide against it? I've been trying to reach betnomi's representative through PM, and I am notifying icopress right now by mentioning his username here [hopefully he use the notification bot] as he has previously helped intermediating cases against betnomi. [...]

Yes, without notifications on the forum it is difficult to navigate. Tongue

I will inform Betnomi about this case, as well as others before. Unfortunately, sometimes Betnomi don't respond too quickly (even to me).

holydarkness

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Quote from: rby on June 08, 2023, 02:54:35 PM

[...]
Have you tried writing on their Ann thread about this?

May I ask OP to decide against it? I've been trying to reach betnomi's representative through PM, and I am notifying icopress right now by mentioning his username here [hopefully he use the notification bot] as he has previously helped intermediating cases against betnomi.

OP has made a scam accusation against betnomi. Creating "another topic" by writing on their ann will make it harder for people overseeing this case to keep track of the flow of information as they have to get back and forth between threads. If OP wanted to move the discussion to their ann thread, then lock this thread for the time being until a result has been reached and re-open it just to update with the final verdict. Otherwise, just wait here until their representative come with an answer, or --if OP deemed he has to-- wrote to notify them about the existance of this thread on their ANN, but refrain from engaging further discussion made by other users on that thread and invite anyone who interested to move to this thread.

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Quote from: rby on June 08, 2023, 02:54:35 PM

Quote from: nutters on June 08, 2023, 01:22:19 AM

Update: in next day they said "It is global restriction we try to solve it as quickly as possible , we are very sorry to keep you wait but please be patient."

This was exactly my thoughts as I read through your post. If Betnomi wants you to complete KYC, why disable the button leading to KYC?

If you upload your documents multiple times and every time they get rejected, then the service may disable this option for you to avoid any attempt to abuse it.
However, if the service rejects your documents and don't let you pass their kyc verification, they must explain why they did so and explain what you are supposed to do to fix the problem. Rejecting your documents just like that without no explanation is a shady behavior. Just my opinion, though!

Stedsm

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@OP, at the end of your post, you have said that they gave you a nonsense reply
What I mean to say here is, if they've already replied to you, why didn't you post the screenshots of the chat/PM logs where you had a debate with them regarding your withdrawal?

I believe they also had a live chat on their website, did you try to connect with them directly?

Topic: betnomi.com scammed 0.125BTC (Read 491 times)