Support:
We have already sent your withdrawal to our financial department. They will consider this as soon as possible. But we can assure you that there are no problems with the games and the work of our finance department.
We are working on updates of our casino and service in general.
I wish I could make the process of withdrawal faster for you, however, I'm limited at my capabilites. Our financial dept. will take care of your request and contact you if needed. And talking about askgamblers.com - right now we are working on an update of our webpage and casino in general, so, it will appear at askgamblers as soon as we can. We really value and appreciete your feedback and sorry for the inconvenience once again, hope you'll understand that.
I can wait now unlimited?
Site say :Average Cashout Time 11min
and the Casino dont work with the Lightning Network
Lets see whats going on now!
Damn, this is rough.
The site looks great but if there were really withdrawal issues I'd stay away as much as possible from this site.
It is definitely not industry standard to have these manual withdrawals pending approval for a long time... Let alone a "financial department" that has to approve everything. Especially when they advertise lightning fast withdrawals.