🔥 Bets.io ✅ Bitcoin Casino ❓ 24/7 Customer Support 🎰 Instant Withdrawals - page 2.

hello_good_sir

hero member

Activity: 1008

Merit: 531

Quote from: CaNna09 on November 18, 2021, 10:14:13 AM

Support:
We have already sent your withdrawal to our financial department. They will consider this as soon as possible. But we can assure you that there are no problems with the games and the work of our finance department.

We are working on updates of our casino and service in general.

I wish I could make the process of withdrawal faster for you, however, I'm limited at my capabilites. Our financial dept. will take care of your request and contact you if needed. And talking about askgamblers.com - right now we are working on an update of our webpage and casino in general, so, it will appear at askgamblers as soon as we can. We really value and appreciete your feedback and sorry for the inconvenience once again, hope you'll understand that.

I can wait now unlimited?

Site say :Average Cashout Time 11min
and the Casino dont work with the Lightning Network

Lets see whats going on now!

Damn, this is rough.

The site looks great but if there were really withdrawal issues I'd stay away as much as possible from this site.

It is definitely not industry standard to have these manual withdrawals pending approval for a long time... Let alone a "financial department" that has to approve everything. Especially when they advertise lightning fast withdrawals.

panjul07

legendary

Activity: 3472

Merit: 1351

Quote from: CaNna09 on November 18, 2021, 10:14:13 AM

Site say :Average Cashout Time 11min

So how long you have waited so far and how much you try to withdraw from this casino?
They advertise themselves to have instant withdrawal but they need to send your withdrawal to the financial department?
When I read "financial department", I think that your withdrawal should be big enough for them.
That's why they need to check it before releasing it, so can you confirm that it is a big amount or just a small amount?

CaNna09

newbie

Activity: 3

Merit: 0

Support:
We have already sent your withdrawal to our financial department. They will consider this as soon as possible. But we can assure you that there are no problems with the games and the work of our finance department.

We are working on updates of our casino and service in general.

I wish I could make the process of withdrawal faster for you, however, I'm limited at my capabilites. Our financial dept. will take care of your request and contact you if needed. And talking about askgamblers.com - right now we are working on an update of our webpage and casino in general, so, it will appear at askgamblers as soon as we can. We really value and appreciete your feedback and sorry for the inconvenience once again, hope you'll understand that.

I can wait now unlimited?

Site say :Average Cashout Time 11min
and the Casino dont work with the Lightning Network

Lets see whats going on now!

newwest

member

Activity: 686

Merit: 26

★777Coin.com★ Fun BTC Casino!

Quote from: Twinkledoe on July 04, 2021, 03:14:14 AM

Quote from: RokokGudangGaram on July 03, 2021, 11:57:33 PM

I see that you are a licensed casino and you ask user KYC I would like to ask if it is mandatory and can we play without undergoing through KYC, I also would like to ask if soon you would add sports betting or probably a provably fair games on your website? By the way its nice to see some great games provider on your website.

I believe, you need to treat their KYC as mandatory as stated under Item 8 of their Terms and Conditions, they will ask anytime the KYC as it deems necessary. So if they feel that they need to ask your KYC for some reasons, you have no choice but to comply. So just to be safe, be ready with your KYC docs, in case you will play significant amount on them and also make sure that you abide their rules and regulations.

Things go out for many when they have to shar the KYC with not much gambling site being in the for years, so people become hesitant to share their KYC with any of the site and opt out of such sites. Only users may be more comfortable sharing with a reputed ones and which existed for years now and know it might be safe with them.

Twinkledoe

full member

Activity: 1904

Merit: 138

★Bitvest.io★ Play Plinko or Invest!

Quote from: RokokGudangGaram on July 03, 2021, 11:57:33 PM

I see that you are a licensed casino and you ask user KYC I would like to ask if it is mandatory and can we play without undergoing through KYC, I also would like to ask if soon you would add sports betting or probably a provably fair games on your website? By the way its nice to see some great games provider on your website.

I believe, you need to treat their KYC as mandatory as stated under Item 8 of their Terms and Conditions, they will ask anytime the KYC as it deems necessary. So if they feel that they need to ask your KYC for some reasons, you have no choice but to comply. So just to be safe, be ready with your KYC docs, in case you will play significant amount on them and also make sure that you abide their rules and regulations.

RokokGudangGaram

full member

Activity: 966

Merit: 102

I see that you are a licensed casino and you ask user KYC I would like to ask if it is mandatory and can we play without undergoing through KYC, I also would like to ask if soon you would add sports betting or probably a provably fair games on your website? By the way its nice to see some great games provider on your website.

LUCKMCFLY

legendary

Activity: 2394

Merit: 1848

Leading Crypto Sports Betting & Casino Platform

It should be noted that things have turned out very well in this casino, I see that they have improved in computer security issues, they also have very good and fast support, it is seen that they have put a lot of love to the platform, they have even taken into account the advice that some forum members have given you. I think that if they continue like this they could become one of the largest casinos in the market, such as bitcasino, Roobet, stake, among others..

BIN-BIN

member

Activity: 504

Merit: 57

Nice website design I love the graphics of the site have not tried out any of the game but am sure you have exciting games, how is the bonus like cause I can not find any information about bonus and wagering requirements.

bitterguy28

full member

Activity: 2002

Merit: 175

★Bitvest.io★ Play Plinko or Invest!

Quote from: konabel on June 08, 2021, 05:14:32 PM

I am getting tired of all those scam casino's who always write "instant withdrawals"
100% sure this site does not process withdrawals instant and come up wih excuses.

but aren't you getting tire of also trolling and accusing casinos here and there with baseless accusations ?

since you know which casino is legit or not then best to at least play only to those whom you trust.

___________________________________________________________________

to OP welcome to this forum and hope you'll find best players inside.

Xinarae*

sr. member

Activity: 1414

Merit: 326

Kyc is very important for casinos if it becomes legal and if the government wants it but for this you have to monitor the sites carefully. Many gamblers are afraid to do kyc to scam through kyc if the site is great and reliable then filling out kyc would be good study the cash requirements casinos need to have plenty of money available to them to cover the potential winnings of their customers. Specific specifications vary between states but small amounts mean a lot casinos must be able to cover potential wins which means they must receive a certain amount of cash while there are chips on the floor at a given time.

LimLims

sr. member

Activity: 1204

Merit: 272

1xbit.com

Welcome to the forum OP.
I Know it’s too late to welcome you, but yes it’s time to show us what you are capable of.
So i was glad to see that the site has a lot of ongoing promotions and accepting lot of cryptos at start.
Really liked the UI, though it could have been more well developed.
Now as i ask to every other gambling site, so tell me that, what is the bankroll of site?
How much is the max bet? And is any KYC mandatory?
Waiting for an answer .

LUCKMCFLY

legendary

Activity: 2394

Merit: 1848

Leading Crypto Sports Betting & Casino Platform

Well, there is something that must be saved from the casino, every beginning is difficult and they are knowing how to carry it despite all the demands that the world has to face, there are many things that need to be improved, but they are doing it. in a great way. As for the Welcome bonuses, you also have to be very careful with those who always seek to damage the system by taking advantage of it, perhaps they should take additional computer security precautions just in case, for my part I think there are simple details that need to be improved, but that along the way they will see and improve them.

BestBitcoinCasino

copper member

Activity: 142

Merit: 4

Welcome, Bets.io! It's great to see more crypto casinos stepping up their game. We've reviewed Bets.io on our website https://www.bestbitcoincasino.com/review/bets-io/ and you can read what we have to say about it. To share a quick note, we like the clean and user-friendly interface that can be set in light or dark mode. We appreciate the casino's acceptance of six cryptocurrencies, and the fact that you can use multiple account balances to access as many games possible. Plus support is responsive. We know adding Bets Originals is in the pipeline, but we hope it would be done sooner. And while the welcome bonus and 35x wagering requirement (on the bonus amount only) are attractive, we believe the team needs to add more bonus offers and promos to gain more players. Good start for a new crypto casino, overall, though.

imstillthebest

full member

Activity: 1638

Merit: 122

Quote from: Obito on June 22, 2021, 11:12:12 PM

Quote from: tippytoes on June 22, 2021, 07:39:29 PM

If the team will address issues here in prompt manner, I guess, you will earn supporters from the forum. Sometimes, to know if the casino is sincere in creating their niche here by how they are managing the issues brought by their players. As advertised, 24/7 customer support, means, they should be very easy to contact to in case something goes wrong with your account.

We should know it by now already, take anything advertised with a grain of salt no matter what because all businesses wants is your attention so they all make clickbait advertising even if there is no grain of truth there. 24/7 isn't a real thing, it's just a number to make people look at their business plus it's not sensible for business to have a round the clock chat support.

i think it was a real thing because we have establishments that are open 24/7 unless if there is a problem with them and they need to close their service temporarily .
they only want to make sure that their costumer supports are good at handling issues because this is more important than how fast they can respond .

Kittygalore

member

Activity: 868

Merit: 63

Quote from: ipanks on June 16, 2021, 06:17:13 AM

Quote from: Kittygalore on June 16, 2021, 03:59:35 AM

~

If the government forces them to apply KYC for their members, the casino can not do anything except follow what the government wants. They will explain to their members that KYC is now part of their casino and asks them to fill the KYC. The casino will transparent to their member and will try to hide something and after the member fills the KYC, they can give some bonus or other things to make them happy.

But if the casino can choose between applying KYC and not applying, the casino can select both choices for their members. That will also give an option for their members to complete the KYC.

There's no forcing in the side of the government, everyone has to comply with the law even if it's just on the surface. I don't think that casinos will want KYC if they can avoid as much as possible so I disagree with your idea that they are going to do both if there's no need for compliance.

Kong Hey Pakboy

member

Activity: 1120

Merit: 68

Quote from: LUCKMCFLY on June 16, 2021, 04:43:03 PM

I have registered and the site is not bad at all, I know that it is a nascent casino, the fact of having LN implemented is a great addition especially in these moments of the market where everything is an uncertainty with the price of BTC, if it goes up a lot the fees are very high, what I really think should be accepted is that KYC should be applied to everything, I imagine it is because of the type of license, on the one hand you can see that the site is really authentic but KYC take it as an infallible option to protect themselves against any eventual money laundering. I hope they get more acceptance from the forum players.

@DroomieChikito didn't see LN implemented in the website so I think that you have to double check what you've just seen. Good thing that you support businesses putting KYC because I do think the same too that they will probably be targeted for money laundering so they might as well play it that way to avoid big fuzz in the future.

Obito

sr. member

Activity: 1274

Merit: 293

Quote from: tippytoes on June 22, 2021, 07:39:29 PM

If the team will address issues here in prompt manner, I guess, you will earn supporters from the forum. Sometimes, to know if the casino is sincere in creating their niche here by how they are managing the issues brought by their players. As advertised, 24/7 customer support, means, they should be very easy to contact to in case something goes wrong with your account.

We should know it by now already, take anything advertised with a grain of salt no matter what because all businesses wants is your attention so they all make clickbait advertising even if there is no grain of truth there. 24/7 isn't a real thing, it's just a number to make people look at their business plus it's not sensible for business to have a round the clock chat support.

tippytoes

sr. member

Activity: 1988

Merit: 275

Quote from: betsiocasino on June 20, 2021, 10:24:43 PM

Dear roamroamrun,

Thanks a million for your update and kind words, hope to speak to you again soon!

Debbie

If the team will address issues here in prompt manner, I guess, you will earn supporters from the forum. Sometimes, to know if the casino is sincere in creating their niche here by how they are managing the issues brought by their players. As advertised, 24/7 customer support, means, they should be very easy to contact to in case something goes wrong with your account.

betsiocasino

copper member

Activity: 10

Merit: 0

Dear roamroamrun,

Thanks a million for your update and kind words, hope to speak to you again soon!

Debbie

roamroamrun

newbie

Activity: 1

Merit: 0

An ongoing situation I have with them:

I have deposited and won last night, a total of ~ 0.22BTC won in total, deposits of ~ 0.034BTC. They are yet to process my withdrawal, as they say there is an error from their payment processing partner. I am a bit uneasy about that, given that the casino is very new and it seems odd that the error is only for my account. Anyway, I am not calling it a scam or anything, but I would be a bit cautious, since this never happens to me on bitcasino or other reputable sites, it is always fast and smooth over there.

I will, for now, give them the benefit of the doubt, but to be honest I am 50% inclined to believe I will never receive my winnings, which would be bad because I really dig the design and support of the casino.

Will keep everyone posted regarding the problem and if it will be/won't be fixed.

They paid me, in full. the issue, as they say, was from their payment processor so they did it in manual mode. all good for me, excellent support team!

Topic: 🔥 Bets.io ✅ Bitcoin Casino ❓ 24/7 Customer Support 🎰 Instant Withdrawals - page 2. (Read 1220 times)