BetVIP.com - BetVIPpoker.com - NEW LIVE SOCCER MATCH VIEWER! 100% Dep. Bonus! - page 9.

freshstorm

newbie

Activity: 11

Merit: 0

Quote from: BetVIP on April 20, 2015, 02:10:42 AM

Quote from: moonbind on April 19, 2015, 06:42:56 AM

very happy that found this place, feels like heaven

Thanks Moonbind!

Don`t forget to tell your friends!

Regards
Jessica

i have made a withdraw request for over 20 hours and i still didnt receive money. can you please check this?

shulio

legendary

Activity: 1540

Merit: 1016

Quote from: BetVIP on April 21, 2015, 10:14:11 AM

Quote from: shulio on April 21, 2015, 10:05:37 AM

betvip, any particular reason of why are you dropping the daily freerolls into 0.05 btc instead of 0.1 btc? Embarrassed

sad to see you lowered the amount of the daily freerolls but the good thing is you finally make a reasonable rules for the daily cash game tournament, so we wont have some person doing allin-rebuy tricks anymore

We're going to create tournaments more often and increase the cash game point tournament values - we want more people to play on the cash game tables and we feel like this is a good way to get them going,

Kind regards,
Jessica

You are right that the reward for the cash game point is increasing but can you add the bigger GTD tournament? it has been ages since the last 500 mbtc GTD. Perhaps you can arrange a tournament which will automatically give access to the user that finishes atleast top3 in a GTD

Mewtwo

full member

Activity: 238

Merit: 100

ROAD TO HEAVEN...

Quote from: BetVIP on April 21, 2015, 09:22:50 AM

Quote from: Mewtwo on April 21, 2015, 09:15:54 AM

Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"?
What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms.
BetVIP have no enough staff or any reason ?
I looking forward more information about this from you !
Thank you !

All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you?

Kind regards,
Jessica

As I said above. I won't agree with you if you say that "instantly"

And here is the proof of it. I am sorry . I really want to post it here (not PM). That is the best way for BetVIP to change for the better

You can check it again and please fix it !

Sincerely thanks Jessica !

shanem

legendary

Activity: 1344

Merit: 1000

I found a bug when betting live sports at your site.
There will be times when all your events are suspended. Can you fix this problem as it makes it difficult for people to bet?

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: shulio on April 21, 2015, 10:05:37 AM

betvip, any particular reason of why are you dropping the daily freerolls into 0.05 btc instead of 0.1 btc? Embarrassed

sad to see you lowered the amount of the daily freerolls but the good thing is you finally make a reasonable rules for the daily cash game tournament, so we wont have some person doing allin-rebuy tricks anymore

We're going to create tournaments more often and increase the cash game point tournament values - we want more people to play on the cash game tables and we feel like this is a good way to get them going,

Kind regards,
Jessica

shulio

legendary

Activity: 1540

Merit: 1016

betvip, any particular reason of why are you dropping the daily freerolls into 0.05 btc instead of 0.1 btc? Embarrassed

sad to see you lowered the amount of the daily freerolls but the good thing is you finally make a reasonable rules for the daily cash game tournament, so we wont have some person doing allin-rebuy tricks anymore

Mewtwo

full member

Activity: 238

Merit: 100

ROAD TO HEAVEN...

Quote from: BetVIP on April 21, 2015, 09:53:36 AM

Quote from: Mewtwo on April 21, 2015, 09:50:54 AM

Quote from: BetVIP on April 21, 2015, 09:22:50 AM

Quote from: Mewtwo on April 21, 2015, 09:15:54 AM

Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"?
What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms.
BetVIP have no enough staff or any reason ?
I looking forward more information about this from you !
Thank you !

All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you?

Kind regards,
Jessica

Hi,

I just have checked it again. Now it has been updated "WON" . But I won't agree with you if you say that it should be instant, not a manual process
I unfortunately do not capture the screen for half an hour ago, it was still in a state of "Unsettled" while the match ended ago than 3 hours .
If you don't believe what i say you can check

Anyway, thanks for your great support !

Hi Mewtwo,

Glad the problem has been solved. Apologies about the delay and if it happens again in future please send a PM or email [email protected] so we can find out why. The grading process is automated and it should be resolved immediately after the game ends,

Kind regards,
Jessica

Hi BetVIP,

I have visited this thread many times. I know you're a great supporter here, you're very enthusiastic and friendly supporter. I appreciate you. But Customer Services or "[email protected]" is not like you. They lack the friendliness and enthusiasm necessary.
If you are also one of the managers of BetVIP , I think you should re-train this team. I think so. Grin

Sincerely thanks Jessica !

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: Mewtwo on April 21, 2015, 09:50:54 AM

Quote from: BetVIP on April 21, 2015, 09:22:50 AM

Quote from: Mewtwo on April 21, 2015, 09:15:54 AM

Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"?
What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms.
BetVIP have no enough staff or any reason ?
I looking forward more information about this from you !
Thank you !

All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you?

Kind regards,
Jessica

Hi,

I just have checked it again. Now it has been updated "WON" . But I won't agree with you if you say that it should be instant, not a manual process
I unfortunately do not capture the screen for half an hour ago, it was still in a state of "Unsettled" while the match ended ago than 3 hours .
If you don't believe what i say you can check

Anyway, thanks for your great support !

Hi Mewtwo,

Glad the problem has been solved. Apologies about the delay and if it happens again in future please send a PM or email [email protected] so we can find out why. The grading process is automated and it should be resolved immediately after the game ends,

Kind regards,
Jessica

Mewtwo

full member

Activity: 238

Merit: 100

ROAD TO HEAVEN...

Quote from: BetVIP on April 21, 2015, 09:22:50 AM

Quote from: Mewtwo on April 21, 2015, 09:15:54 AM

Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"?
What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms.
BetVIP have no enough staff or any reason ?
I looking forward more information about this from you !
Thank you !

All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you?

Kind regards,
Jessica

Hi,

I just have checked it again. Now it has been updated "WON" . But I won't agree with you if you say that it should be instant, not a manual process
I unfortunately do not capture the screen for half an hour ago, it was still in a state of "Unsettled" while the match ended ago than 3 hours .
If you don't believe what i say you can check

Anyway, thanks for your great support !

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: Mewtwo on April 21, 2015, 09:15:54 AM

Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"?
What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms.
BetVIP have no enough staff or any reason ?
I looking forward more information about this from you !
Thank you !

All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you?

Kind regards,
Jessica

Mewtwo

full member

Activity: 238

Merit: 100

ROAD TO HEAVEN...

Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"?
What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms.
BetVIP have no enough staff or any reason ?
I looking forward more information about this from you !
Thank you !

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: Tlee88 on April 21, 2015, 02:34:37 AM

site was down Sad

I have a tip but can not bet, so sad Cry

Hi Tlee,

Not to worry, we were just doing routine maintenance for 15 minutes. The site is back up again already!

Regards
Jessica

Tlee88

sr. member

Activity: 364

Merit: 250

site was down Sad

I have a tip but can not bet, so sad Cry

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: dHe_zHiq on April 20, 2015, 05:38:04 AM

are available all leagues in europe?

Hi there,

We have a massive selection of leagues available in europe, but not all. If you go to your account on BetVIP, on the left hand side you can select the sport and league you wish to bet on.

Regards
Jessica

Itsmylife

sr. member

Activity: 1002

Merit: 250