BetVIP.com - BetVIPpoker.com - NEW LIVE SOCCER MATCH VIEWER! 100% Dep. Bonus! - page 7.

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: sbrzol on April 29, 2015, 05:57:20 AM

Quote from: BetVIP on April 29, 2015, 05:18:38 AM

Quote from: sbrzol on April 29, 2015, 05:12:31 AM

Quote from: sbrzol on April 25, 2015, 07:40:19 AM

Betvip put 100 mBTC (23 EUR) winning limit on my account. My last 4 bets was lost (3.9 BTC).

I do not know what was my limit earlier because my highest stake was only 1 BTC.

Sometimes betvip settle your bets lost despite of it is a winner bet. (So always check your bet history. ) That happened to me twice so far.
2nd time i can suppose they did it on purpose because i placed the same bet at another bookmaker too (that bookmaker used the same odds provider) and that bookmakers settled the bet as winner. (I suppose that bookmakers get the results from their odds provider)

So is here anybody who can confirm that i am the only one who got this limit or everybody else too.

Hi Sbrzol,

Our Trading Department assesses bet submissions and accounts in great detail and where they deem appropriate will restrict bet placement on their merit. Unfortunately your account has been limited.

Regards
Jessica

Lol. Do not use words like Trading Department , it is a joke.
For example: You do not have any support at weekend.
So i am sure you have only 1-3 employee, so next time use the word betvip or we instead of department

It think it is a perfect warning for everybody who bet at betvip that they put so small limit on bettors despite of i was in a loosing series (3.9BTC)
Do not keep too much btc on gambling sites.

Hi again,

We do in fact have a full trading department. The trading department is separate from the support department as it is a completely different line of work. As we have stated, our trading department analyses each account and where they deem necessary they may limit a player for various reasons at their discretion. This is a very standard practice for betting businesses.

Have a wonderful day further and please let me know if there is anything I can do for you Sbrzol?

Regards
Jessica

sbrzol

hero member

Activity: 569

Merit: 500

Quote from: BetVIP on April 29, 2015, 05:18:38 AM

Quote from: sbrzol on April 29, 2015, 05:12:31 AM

Quote from: sbrzol on April 25, 2015, 07:40:19 AM

Betvip put 100 mBTC (23 EUR) winning limit on my account. My last 4 bets was lost (3.9 BTC).

I do not know what was my limit earlier because my highest stake was only 1 BTC.

Sometimes betvip settle your bets lost despite of it is a winner bet. (So always check your bet history. ) That happened to me twice so far.
2nd time i can suppose they did it on purpose because i placed the same bet at another bookmaker too (that bookmaker used the same odds provider) and that bookmakers settled the bet as winner. (I suppose that bookmakers get the results from their odds provider)

So is here anybody who can confirm that i am the only one who got this limit or everybody else too.

Hi Sbrzol,

Our Trading Department assesses bet submissions and accounts in great detail and where they deem appropriate will restrict bet placement on their merit. Unfortunately your account has been limited.

Regards
Jessica

Lol. Do not use words like Trading Department , it is a joke.
For example: You do not have any support at weekend.
So i am sure you have only 1-3 employee, so next time use the word betvip or we instead of department

It think it is a perfect warning for everybody who bet at betvip that they put so small limit on bettors despite of i was in a loosing series (3.9BTC)
Do not keep too much btc on gambling sites.

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: sbrzol on April 29, 2015, 05:12:31 AM

Quote from: sbrzol on April 25, 2015, 07:40:19 AM

Betvip put 100 mBTC (23 EUR) winning limit on my account. My last 4 bets was lost (3.9 BTC).

I do not know what was my limit earlier because my highest stake was only 1 BTC.

Sometimes betvip settle your bets lost despite of it is a winner bet. (So always check your bet history. ) That happened to me twice so far.
2nd time i can suppose they did it on purpose because i placed the same bet at another bookmaker too (that bookmaker used the same odds provider) and that bookmakers settled the bet as winner. (I suppose that bookmakers get the results from their odds provider)

So is here anybody who can confirm that i am the only one who got this limit or everybody else too.

Hi Sbrzol,

Our Trading Department assesses bet submissions and accounts in great detail and where they deem appropriate will restrict bet placement on their merit. Unfortunately your account has been limited.

Regards
Jessica

sbrzol

hero member

Activity: 569

Merit: 500

Quote from: sbrzol on April 25, 2015, 07:40:19 AM

Betvip put 100 mBTC (23 EUR) winning limit on my account. My last 4 bets was lost (3.9 BTC).

I do not know what was my limit earlier because my highest stake was only 1 BTC.

Sometimes betvip settle your bets lost despite of it is a winner bet. (So always check your bet history. ) That happened to me twice so far.
2nd time i can suppose they did it on purpose because i placed the same bet at another bookmaker too (that bookmaker used the same odds provider) and that bookmakers settled the bet as winner. (I suppose that bookmakers get the results from their odds provider)

So is here anybody who can confirm that i am the only one who got this limit or everybody else too.

ayesha98170

sr. member

Activity: 252

Merit: 250

Hi BetVIP,

Please check my deposit !

https://blockchain.info/address/3LP1UPL2PVWTbjFEuVD1d9WnVBSkW3QQB9

Thanks !

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: jk29 on April 26, 2015, 10:27:24 PM

12 hours crossed i have one winning unsettled bet

BVIP0126362 2015-04-26 Eurochallenge, Playoffs CS ENERGIA TG JIU v FRAPORT SKYLINERS FRANKFURT Total Points: Over 143.5 Single 100.00 85.000000 Unsettled

Hi JK,

These games will have been resulted now. Apologies for any delays and inconvenience caused to you. We are looking into why this happened as a matter of urgency.

Regards
Jessica

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: Itsmylife on April 27, 2015, 08:27:43 PM

4 days past and my friend still has not get paid , what must he do now? He sent you a message but no respond

Hi Itsmylife,

Please could you get your friend to email me the details of his withdrawal? I can see no pending withdrawals at the moment. Apologies for the delay.

Regards
Jessica

BetVIP

sr. member

Activity: 462

Merit: 250

HI Safteycoin,

Please could you mail me the details of your deposit and I will check this for you? You can send this information to [email protected]. We have had no issues with deposits recently, they should be instant as soon as they have been cleared by blockchain.

Regards
Jessica

safetybitcoin

full member

Activity: 210

Merit: 100

Quote from: Itsmylife on April 27, 2015, 08:27:43 PM

4 days past and my friend still has not get paid , what must he do now? He sent you a message but no respond

So am I. I have to deposit 12 hours ago but I have not received money on my account.

Itsmylife

sr. member

Activity: 1002

Merit: 250

4 days past and my friend still has not get paid , what must he do now? He sent you a message but no respond

safetybitcoin

full member

Activity: 210

Merit: 100

Oh, I saw you online but you did not answer my question.

safetybitcoin

full member

Activity: 210

Merit: 100

Quote from: BetVIP on April 27, 2015, 01:22:13 PM

Quote from: safetybitcoin on April 27, 2015, 08:18:44 AM

Quote from: BetVIP on April 27, 2015, 02:10:56 AM

Quote from: safetybitcoin on April 26, 2015, 11:06:34 PM

I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?

I think we should be careful before making a deposit for sure.

Hi there,

Sorry for the delay. Bets are settled automatically unless there is something abnormal which happened in the game such as a game delay, retirement or cancellation. In these cases the bets are settled by the trading department.

We will look into your bets and settle them asap.

Regards
Jessica

Hi Jessica,

I know that you're a great supporter but BetVIP.com is really bad. I do not think BetVIP can compete with other sites if the situation continues like

this. This really is unprofessional. It is almost unacceptable errors for a betting site. "Lost" is updated instantly but "Win" is unsettled

Hi Safetycoin,

All unsettled bets were resulted today. As explained before, there are certain circumstances where a game will not be resulted automatically due to a technicality in that game. Once again I do apologise if there was any delay in a result you were waiting on.

Regards
Jessica

Hi Jessica,

I appreciate you ! And Thanks for your friendly support ! But I would like to ask you about deposit . I have deposited but till now it is not in my

balance. Why that ?

I had to wait for you almost 2 hours LOL !

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: safetybitcoin on April 27, 2015, 08:18:44 AM

Quote from: BetVIP on April 27, 2015, 02:10:56 AM

Quote from: safetybitcoin on April 26, 2015, 11:06:34 PM

I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?

I think we should be careful before making a deposit for sure.

Hi there,

Sorry for the delay. Bets are settled automatically unless there is something abnormal which happened in the game such as a game delay, retirement or cancellation. In these cases the bets are settled by the trading department.

We will look into your bets and settle them asap.

Regards
Jessica

Hi Jessica,

I know that you're a great supporter but BetVIP.com is really bad. I do not think BetVIP can compete with other sites if the situation continues like

this. This really is unprofessional. It is almost unacceptable errors for a betting site. "Lost" is updated instantly but "Win" is unsettled

Hi Safetycoin,

All unsettled bets were resulted today. As explained before, there are certain circumstances where a game will not be resulted automatically due to a technicality in that game. Once again I do apologise if there was any delay in a result you were waiting on.

Regards
Jessica

safetybitcoin

full member

Activity: 210

Merit: 100

Quote from: BetVIP on April 27, 2015, 02:10:56 AM

Quote from: safetybitcoin on April 26, 2015, 11:06:34 PM

I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?

I think we should be careful before making a deposit for sure.

Hi there,

Sorry for the delay. Bets are settled automatically unless there is something abnormal which happened in the game such as a game delay, retirement or cancellation. In these cases the bets are settled by the trading department.

We will look into your bets and settle them asap.

Regards
Jessica

Hi Jessica,

I know that you're a great supporter but BetVIP.com is really bad. I do not think BetVIP can compete with other sites if the situation continues like

this. This really is unprofessional. It is almost unacceptable errors for a betting site. "Lost" is updated instantly but "Win" is unsettled

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: safetybitcoin on April 26, 2015, 11:06:34 PM

I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?

I think we should be careful before making a deposit for sure.

Hi there,

Sorry for the delay. Bets are settled automatically unless there is something abnormal which happened in the game such as a game delay, retirement or cancellation. In these cases the bets are settled by the trading department.

We will look into your bets and settle them asap.

Regards
Jessica

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: nioc on April 26, 2015, 06:26:00 PM

Quote from: joegamble on April 26, 2015, 05:51:56 PM

i cant seem to copy and paste my bitcoin address into withdraw field
is something wrong with the client,there's no way im manually typing it in there
Also huge problem why does everyone who gets reseated in tourneys post big blind immediately ,that's absurd

I brought up the tournament blind problem a while back and they said they were going to bring it to the attention of the software people. Having heard nothing I asked again about a week ago and received no response.

Quote from: panjul07 on April 26, 2015, 06:02:24 PM

Quote from: joegamble on April 26, 2015, 05:51:56 PM

i cant seem to copy and paste my bitcoin address into withdraw field
is something wrong with the client,there's no way im manually typing it in there

I have no issues on the client, I could copy and paste my btc address into the withdrawal field easily.
If you could not do it, means that the problem is from your end.

Since I have the same problem I guess it is also on my end Roll Eyes

Hi guys,

We will look into your query asap and get back to you. Apologies for any delays.

Regards
Jessica

BetVIP

sr. member

Activity: 462

Merit: 250

Quote from: Mewtwo on April 25, 2015, 09:56:16 AM

Hi BetVIP,

Honestly I feel there is something uncomfortable for the system to update the results match your site. It does not work correctly. The match ended a

few hours ago, but it does not update the results as well as update win money on my balance.

Hi Mew,

Sorry about this, I have sent your query to our trading team to correct asap.

Regards
Jessica

safetybitcoin

full member

Activity: 210

Merit: 100

I really don't know when BetVIP will pay for my winning bet. it still "Unsettled" for 46 hours and No response. What happened to BetVIP ?

I think we should be careful before making a deposit for sure.

jk29

newbie

Activity: 49

Merit: 0

12 hours crossed i have one winning unsettled bet

BVIP0126362 2015-04-26 Eurochallenge, Playoffs CS ENERGIA TG JIU v FRAPORT SKYLINERS FRANKFURT Total Points: Over 143.5 Single 100.00 85.000000 Unsettled

panjul07

legendary

Activity: 3500

Merit: 1354

Quote from: nioc on April 26, 2015, 06:26:00 PM

Quote from: joegamble on April 26, 2015, 05:51:56 PM

i cant seem to copy and paste my bitcoin address into withdraw field
is something wrong with the client,there's no way im manually typing it in there
Also huge problem why does everyone who gets reseated in tourneys post big blind immediately ,that's absurd

I brought up the tournament blind problem a while back and they said they were going to bring it to the attention of the software people. Having heard nothing I asked again about a week ago and received no response.

Quote from: panjul07 on April 26, 2015, 06:02:24 PM

Quote from: joegamble on April 26, 2015, 05:51:56 PM

i cant seem to copy and paste my bitcoin address into withdraw field
is something wrong with the client,there's no way im manually typing it in there

I have no issues on the client, I could copy and paste my btc address into the withdrawal field easily.
If you could not do it, means that the problem is from your end.

Since I have the same problem I guess it is also on my end Roll Eyes

It could be..here is the proof that I can copy and paste my btc address in the withdraw field http://prntscr.com/6ykpkl
That's just a print screen..but if you do not believe it, I can make a video for it.. lol

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