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Topic: [BEWARE!] - [WHALECLUB] - Stole 107 DASH ($60k) from Me! (PROOF) (Read 1532 times)

newbie
Activity: 19
Merit: 0
I had a similar experience.

I have contacted one of their proxy web hosting services and was told to email their hosting provider.  They told me that their website hosting service is digitalocean.com

Fraud/Scam complaints can be emailed to

  [email protected]

This is probably the most useful place to email your complaint. 

Please feel free to refer to my posting about this at

https://bitcointalksearch.org/topic/m.27319233
newbie
Activity: 19
Merit: 0
I have just been scammed with Whaleclub.  Similar story- I did well using 20x leverage on Bitcoin and suddenly my entire account had all Bitcoins removed.


Has anyone been able to contact the authorities about whaleclub's practices? Could you identify any of the owners or officers of this company?
newbie
Activity: 17
Merit: 0
Unfortunately it would appear that Whaleclub has done it again!  I actively monitor the chat room to see if Whaleclub is doing this to others so that I can eventually begin updating https://www.whaleclub-scam.com and I recently came across a situation when Bitcoin jumped massively when the futures market started trading (CBOE). 

https://www.dropbox.com/s/9yemfol22sq7zcm/Screenshot%202017-12-10%2015.47.24.png?dl=0

User "TheWalrus" made 0.6 Bitcoin on a trade and Whaleclub instantly deleted the trade from his history and refused to pay him the earnings - this is EXACTLY in-line with what they did to me and confirms they simply will not pay you if you happen to make money on the platform.

https://www.dropbox.com/s/aa7vn9uo4nbwzal/Screenshot%202017-12-10%2015.30.19.png?dl=0

https://www.dropbox.com/s/mx6an94ygtne78d/Screenshot%202017-12-10%2015.30.30.png?dl=0

https://www.dropbox.com/s/zqyaqr1blfh7aha/Screenshot%202017-12-10%2015.30.41.png?dl=0

https://www.dropbox.com/s/fgts6qpvkhj84su/Screenshot%202017-12-10%2015.31.40.png?dl=0

What is funny is that a user actually posted a link to whaleclub-scam that wasn't me !  I laughed when I saw that.  Immediately once that link was posted a bunch of new users that I have never seen before (I know almost every user that actively chats as I have been on the site for many months) and started talking up whaleclub and how amazing it is trying to make sure the link to the scam website is not seen

https://www.dropbox.com/s/0sq2vvgll4nt333/Screenshot%202017-12-10%2015.37.17.png?dl=0

WHALECLUB IS A SCAM!
newbie
Activity: 17
Merit: 0
Others have been messaging me with the same experience with the most recent surge in Bitcoin price!  When will we find a way to punish these fraudulent exchanges! 
newbie
Activity: 17
Merit: 0
Don't even want to calculate anymore with DASH going insane :-P seriously astounds me.  It really sucks that there doesn't appear to be any legit exchanges that really aren't attached to various shady schemes.  Bittrex is one of the few I will even use and they have some things attached that seem shady but nothing that is over the top and proven for the most part. 

newbie
Activity: 17
Merit: 0
The 107 DASH is now worth $61,000.  Absolutely ridiculous.  Must be nice to be able to just take anyones earnings the second they do well.  I've found quite a few related issues with the same exact result.

I have started up https://www.whaleclub-scam.com - anyone that can help me get the word out would be appreciated!! 

It really sucks they do this and it sucks even more that there is now ay really good way for us as a community to self-regulate these situations!

Thanks for your guys support.  Nice to see people other than that affiliate trolls that actually understand the plight here.  I haven't focused on it and have been earning naturally with this alt boom in the meantime... just nothing near the 107 DASH that was taken Sad

newbie
Activity: 1
Merit: 0
Today I got scammed as well as a friend of mine who invited me, I'm posting all the screenshot proof I have.

First, I was the less affected since I didn't do any trade because my friend then told me what happend, they robbed him of 500 euro worth of btc and to me they only more then doubled my withdrawal fees.

Screeshots of the withdrawal scam:

https://ibb.co/gGW306

https://ibb.co/gGf7Sm

https://ibb.co/jjudYR

As you can see the fee is more than doubled
And this is how they robbed my friend:

https://ibb.co/mrD0f6

https://ibb.co/eWpvDR

As you can see there's mor ethan 500 euro of an hidden fee, "leverage financing"

WHALE CLUB STEAL FROM IT'S USERS SPREAD THE WORD
sr. member
Activity: 938
Merit: 250
Wow this seriously impressed me because whaleclub was one of the first brokers that i have ever used, and i used to trade in there with more than five thousand dollars at the beggining of this year.
I learnt a lot of things in there, and there was the trollbox in where i used to talk with the most experienced guys.
This is pretty sad man, i will see what i can do, i used to talk a lot with one of the CEO's who was in this forum a few months before, but i think that he is inactive.
What a sad story, i dont know how they could steal you, i thought that it was going to be one of the best bitcoin brokers.
legendary
Activity: 1666
Merit: 1196
STOP SNITCHIN'
OP: Edit the thread name to add Whaleclub to the name. This way, it'll get better Google results.

People have been complaining about Whaleclub's abusive/scammy ways for years now. They are known for reversing profitable trades based on dubious reasoning that is not within their TOS. They are also known for refusing to answer for this behavior on Reddit. People should definitely avoid them like the plague.

This thread got me looking around and it does appear this is not just a lone voice crying fowl! One can see that the so called "abusive trading" became an issue only after op ended up winning some handsome amount. If it had ended otherwise, in a loss as in most cases, would they've said same and returned his losses? I think traders should not overlook or downplay this, because any trader patronizing them can end up the next victim.

Sorry about your loss Bradynapier, but it's a huge amount, so don't take it smiling, keep fighting them with all you got and let the authorities into it.

I wouldn't waste too much time on it. At least, by his account, these profits were an overnight windfall made on a highly volatile market. There are chances like this everyday in crypto; the best advice I can think of is to move on and start making money on a more reputable site. Consider Bitmex: they offer high leverage bitcoin/altcoin futures and they are much more reputable than Whaleclub. I've never seen such complaints against them.

hero member
Activity: 1134
Merit: 517
Also, a trading platform that ban Scalping in 2017 is just a Fuck'n scam!

I'm a scalper since 1999, when i trade tick by tick on stck using my old 64k internet connection! (yes, 64 kb internet connection...  Shocked Shocked Shocked Shocked )



Another update from them after sending 10 more emails with information and screenshots.  Apparently they have the right to steal all your money if you simply trade too much.  This, of course, is not defined anywhere on the site or in the terms of use.  There is no given limit to the trading you can do or warnings if you are opening too many trades.  They simply let you go on trading so that if you lose all your money naturally they don't have to worry about it.

It's literally just a way for them to steal all your money and claim they have a right not to pay you when you earn on their site!

Quote
Hi Braden,

I fully understand how this can be frustrating. The system has built-in risk management to prevent abusive trading and automatically lock accounts that engage in abuse. Abusive trading can either be:

- high frequency trading or scalping
- front-running (access to a faster price feed than Whaleclub's and placing trades based on that)
- UI scripting

These measures are put in place to protect the platform and its users from abuse.
This thread got me looking around and it does appear this is not just a lone voice crying fowl! One can see that the so called "abusive trading" became an issue only after op ended up winning some handsome amount. If it had ended otherwise, in a loss as in most cases, would they've said same and returned his losses? I think traders should not overlook or downplay this, because any trader patronizing them can end up the next victim.

Sorry about your loss Bradynapier, but it's a huge amount, so don't take it smiling, keep fighting them with all you got and let the authorities into it.
full member
Activity: 249
Merit: 109
Also, a trading platform that ban Scalping in 2017 is just a Fuck'n scam!

I'm a scalper since 1999, when i trade tick by tick on stck using my old 64k internet connection! (yes, 64 kb internet connection...  Shocked Shocked Shocked Shocked )



Another update from them after sending 10 more emails with information and screenshots.  Apparently they have the right to steal all your money if you simply trade too much.  This, of course, is not defined anywhere on the site or in the terms of use.  There is no given limit to the trading you can do or warnings if you are opening too many trades.  They simply let you go on trading so that if you lose all your money naturally they don't have to worry about it.

It's literally just a way for them to steal all your money and claim they have a right not to pay you when you earn on their site!

Quote
Hi Braden,

I fully understand how this can be frustrating. The system has built-in risk management to prevent abusive trading and automatically lock accounts that engage in abuse. Abusive trading can either be:

- high frequency trading or scalping
- front-running (access to a faster price feed than Whaleclub's and placing trades based on that)
- UI scripting

These measures are put in place to protect the platform and its users from abuse.
full member
Activity: 249
Merit: 109
Bittrex has disabled tons of account withoun any reason, so stay away from them.
Binace? No, thank.

Before move coin on a broker\exchanger, is always better to take a look aroun scam board of this forum.


Why do you people use unknown websites to trade you crypto. If it s not globaly recognisable, I d never put my money there. Binance is my primary choice cause they re the cheapest. If not Binance then Bittrex. After that..... well, nothing else.
full member
Activity: 165
Merit: 100
Why do you people use unknown websites to trade you crypto. If it s not globaly recognisable, I d never put my money there. Binance is my primary choice cause they re the cheapest. If not Binance then Bittrex. After that..... well, nothing else.
hero member
Activity: 1666
Merit: 753
If it's true that you have broken no terms and conditions then it seems like that they are a straight up lying piece of shit. The reasoning for abusive trading is simply not good enough in my opinion, they name themselves "whaleclub" and doesn't let anyone with more than $10k go on with their business without any type of restrictions? Roll Eyes

Pretty untrustworthy behaviour, unless they have solid proof that you did something wrong.

Otherwise i'm siding with you on this.
sr. member
Activity: 518
Merit: 278
I have an account there, but I haven't tried to use it for trading since they only support a limited asset, which I think is kinda lacking for a trading site.

But anyways, I think this post should be moved to the scam accusation section and not here, so if others have a bad experience with this exchange, they can post and discuss it in this thread there as well.
newbie
Activity: 17
Merit: 0
Wow just look at http://bittrust.org/service/whaleclub - being threatened, lied about, insulted... try to speak out about something and you get attacked.  This is straight up Bitcoin Rape Culture.
newbie
Activity: 17
Merit: 0
It is official folks,
  As expected they accused me of "cheating" even though I simply used their trading platform and made trades normally.  Do not use this service.  They will steal your earnings the second you do well.  I promise you that.  As you can see from @Thiery71's post this story is not new.  It appears to be part of their general practice to mitigate their risks.  I mean why not just ban a user when they make a bunch of money -- not like they can do anything about it - not unless the community stands up to this behavior once and for all.

  My money is gone, I accept that.  However, if I can warn even a few users to stay away and they listen -- saving their money... I will be happy enough.

  It is unbelievable they can simply claim that I did things that is absolutely false and use that as a basis to not pay out.  I signed onto their platform and made trades like I did for months at a time when the price of Bitcoin was moving so quickly and strongly that literally anyone could have made profits.  I just happened to be betting with a lot of money... so yes... I made a lot of money.  Can I use an excuse if I lose $38,000 on their platform and get my money back as well?  Absolutely ridiculous.

  These tactics must not be tolerated by the community.  Now that I am researching it, I see that it happens often across the entire community.  WE MUST STAND UP TO THIS BEHAVIOR!  

Quote

Our security folks have reviewed your case extensively and concluded that there was extended front running and abusive trading, including scalping using a faster price feed. The violation detected by our automated system still stands at this time.


Best regards,

Jeffrey Sacks
Customer Support, Whaleclub

newbie
Activity: 9
Merit: 0
Hello I experienced their scam technique a couple of weeks before you got scammed, did you by any chance read my post? Here it is:

https://bitcointalksearch.org/topic/how-whaleclubco-stole-my-bots-earnings-1btc-per-hour-2288852
newbie
Activity: 17
Merit: 0
Unfortunately, there appears to be little one can do when scammed by these kinds of companies.  While I am in the process of drafting articles and I am in contact with several of the largest blogs and websites in the community, most people do not seem very interested - which makes sense, it didn't affect them at all.

That being said, for anyone that comes across this, the latest update is that I am still waiting for their "security review" of the situation and they said it would take a few days for whatever reason (delaying things trying to buy time would be my best guess and/or just plan to start ignoring me... we will see, they have been responsive so far although it has jsut been things like the post given below).

Another problem is that since Whaleclub pays referrals of 50%, anyone who does try to reveal the scam gets aggressively attacked and insulted from all angles.  You can see on bittrust (http://bittrust.org/service/whaleclub) that my posted review was instantly met with some guy making up a lie about me trying to make me look stupid or something.  Although it had literally nothing to do with my review or my post and also was not even remotely about me as far as I can tell.

I will continue to journal my experience with this website here as I receive updates.  As said in the posted review, I am holding out the silghtest of hope their "security review" will reveal the truth, that I traded within their rules and did nothing wrong.  I look forward to posting the update where they credited me the missing 107 DASH they had taken and prove it really has just been a stress-inducing, hair-puller-outer, nail-ripping of a experience that I hope none of you ever go through.


My latest response that was received from their team is as follows (1 hour ago):

Quote
Braden I'm following up with security. They are reviewing your case manually. Should have something within a couple of days. Thanks for your patience.
Best regards,

Jeffrey Sacks
Customer Support, Whaleclub





newbie
Activity: 17
Merit: 0
I did not deposit 107 DASH - that was my balance after trading with them. I earned 107 DASH through trading throughout the night at 20x margins which they did not honor and set my balance to 0.  But thanks, I appreciate it!  I am still holding out hope their support team will come to their senses but that hope is diminishing quickly Sad
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