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Topic: [BFL CHIPS] Group-Purchase :: 100 Chips ordered 6.16.2013 - page 2. (Read 6602 times)

legendary
Activity: 966
Merit: 1000
I have a proposal for you to consider:

That we agree to allow a neutral third party to judge and decide the outcome of this situation.  I propose John K, assuming he will agree to perform the service.

I also propose that we offer him 3% of the amount at stake as a fee for performing the service, to be paid in advance equally between the two of us (1.5% each).

Think it over and let me know.
legendary
Activity: 966
Merit: 1000
No such email was received by the email address that received the bitpay receipt.

Again, as I said in the Scam Accusation thread, I no longer want the chips seeing how they are now massively late due to your having dropped the ball on managing the order.  I only want a full refund.

That is ludicrous, because I shipped the chips three days after receiving them from BFL, which was last Friday. BFL is the one you should be consulting not me. This is a classic don't shoot the messenger scenario and I will be happy to work with you to seek compensation from BFL, because my personal chips were delivered the same day as participants of this group-buy.

What's ludicrous is the way you've mishandled this.  I should consult with BFL?  I can't as I am not the purchasing customer.  You are.  It was your job to manage the order process with them.

Why did you not call them every day as soon as delivery was past due and shipment was not made?  You say you had a tracking number from them.  Should you not have checked its status and pursued the matter with them every day until shipment was made?  I think you should have.

This admission is particularly telling:

I got a tracking # from BFL a few weeks ago but have not received anything yet. I will call them tomorrow and post back here when I have info.

--Garrett

You let the matter slide for "a few weeks"?  That is not the kind of service I think I should have received.  I paid a big premium to buy the chips from you over what I would have paid ordering directly from BFL.  What did that premium buy me?

P.S. Not that I will accept the chips now, but you still have not given me a tracking number for the shipment you claim was made, nor have I received any chips.  I believe the same is true of Lloydimiller4.

P.P.S.  Please understand that my indignation is not out of any spite for you personally.  It is only from my belief that I am in the right regarding this matter.
legendary
Activity: 938
Merit: 1000
What's a GPU?
No such email was received by the email address that received the bitpay receipt.

Again, as I said in the Scam Accusation thread, I no longer want the chips seeing how they are now massively late due to your having dropped the ball on managing the order.  I only want a full refund.

That is ludicrous, because I shipped the chips three days after receiving them from BFL, which was last Friday. BFL is the one you should be consulting not me. This is a classic don't shoot the messenger scenario and I will be happy to work with you to seek compensation from BFL, because my personal chips were delivered the same day as participants of this group-buy.
legendary
Activity: 966
Merit: 1000
Hi all,

I have been out of the country and the chips have been sent and the tracking numbers have been emailed to the email address you used to place the orders! Please check those emails ASAP.

No such email was received by the email address that received the bitpay receipt.

Again, as I said in the Scam Accusation thread, I no longer want the chips seeing how they are now massively late due to your having dropped the ball on managing the order.  I only want a full refund.
legendary
Activity: 938
Merit: 1000
What's a GPU?
Hi all,

I have been out of the country and the chips have been sent and the tracking numbers have been emailed to the email address you used to place the orders! Please check those emails ASAP.
legendary
Activity: 966
Merit: 1000
full member
Activity: 186
Merit: 100
Monero
It's Friday now and the mail has been delivered, and I still have no chips.

Garr255, please talk to me.  I think you at least owe me, your paying customer, a response.

Did you ship the chips?  If so, please send me the tracking number.

Garr just doesn't care about us. He made his BTC and that's what matters to him. Roll Eyes
legendary
Activity: 966
Merit: 1000
It's Friday now and the mail has been delivered, and I still have no chips.

Garr255, please talk to me.  I think you at least owe me, your paying customer, a response.

Did you ship the chips?  If so, please send me the tracking number.
legendary
Activity: 966
Merit: 1000
PM me the tracking information please.

Thanks.

Pretty please?
legendary
Activity: 966
Merit: 1000
PM me the tracking information please.

Thanks.
full member
Activity: 186
Merit: 100
Monero
Garr, I appreciate you running this group buy, but these chips are worth a lot less than we have paid for.

I think that you should keep pestering them for a 50% refund, or for an extra set of 100 chips.

from what I can tell, these chips are worth less than half of what we paid because of a late delivery, that is inexcusable on their part.

Also, can you respond to my PM regarding the Avalon chip refund? I hate getting burned on both sides...

Please don't let BFL get away with this behavior without harassing them.

Thanks again Garr
legendary
Activity: 966
Merit: 1000
Well that's just great.  :sarcmark:  BFL fucks us over again.

I still have to ask why you didn't follow up with BFL more aggressively when the delivery first became late.  I don't feel like I received the level of customer service I ought to have with this purchase.

For contrast, I purchased another lot of these chips from another forum user who had an 18-June order, and they were delivered to me on 11-Oct.  Only about 8 days late after accounting for reshipment from him to me.  He called BFL right away when they passed the 100 day mark.
legendary
Activity: 938
Merit: 1000
What's a GPU?
Hey,

Today, after much persistence with BFL, they have still refused to give a refund and sent me the chips regardless. I have them in my posession as of this evening and will be sending them to their proper recipients on Monday. I apologize for this mishaps, but it is nothing I could have prevented. The chips will be out of my hands Monday and this will be over.

I am never going to order from BFL again, unless they can ship the same day I pay. That is a lesson most of us have learned the hard way with BFL.
legendary
Activity: 966
Merit: 1000
No offense meant, but I feel like you should just refund me now and settle-up with BFL on your own.  I entered into the purchase agreement with you, not with BFL.

I feel like you've dropped the ball in not managing the order or responding to my emails or PMs in a timely manner (usually not responding at all.)

I'm looking to receive the 27 BTC I paid for 55 chips directly to your 1garr255 address, plus the $2080 I paid for the first 32 chips via the bitpay button in the OP.

Thanks in advance.
full member
Activity: 186
Merit: 100
Monero
Any update on a refund?  Lips sealed
legendary
Activity: 938
Merit: 1000
What's a GPU?
Hi,

I have called BFL, and BFL assures me that the chips shipped on Friday. This is very shady of them because they told me the chips shipped about two weeks ago. I will call them tomorrow morning and request that they be refunded. I agree that this has taken them a ridiculous amount of time and I don't want to take delivery on the chips that I bought for myself either.

I will post back here tomorrow.

--Garrett
full member
Activity: 186
Merit: 100
Monero
I would also like to request a refund on the chips.
legendary
Activity: 966
Merit: 1000
I purchased the remaining 87 chips from this offer.

What does the tracking information show when you check the number?

Also, why did you wait 3 weeks and still haven't called to check on them, and why have not responded to my emails and PMs asking about them?

Due to their diminished value because of the delay, I would like to request a refund rather than taking delivery.
legendary
Activity: 938
Merit: 1000
What's a GPU?
I got a tracking # from BFL a few weeks ago but have not received anything yet. I will call them tomorrow and post back here when I have info.

--Garrett
full member
Activity: 186
Merit: 100
Monero
Chips remaining: 55

I've placed an order (#100066934) for 100 BFL Chips, and will be reselling them to those who want to purchase less than BFL's minimum order amount of 100.

Orders will be processed as they are received, in a first come first served queue. If more than 100 orders are placed here, I will purchase another batch of 100. The chips are scheduled to arrive no later than 100 days from the purchase date, which is September 24th.



Hey Garr, it has been a month since the scheduled arrival date, any news on the chips?
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