BFL Customer Communication Portal | Bitcointalksearch.org

Bogart

legendary

Activity: 966

Merit: 1000

Quote

Welcome to Parallels!

If you are seeing this message, the website for portal.butterflylabs.com is not available at this time.
If you are the owner of this website, one of the following things may be occurring:
You have not put any content on your website.
Your provider has suspended this page.

Now I'm seeing the "Default Domain Page" via IPv4.

YokoToriyama

newbie

Activity: 58

Merit: 0

portals been a pretty good idea

BFL_Josh

member

Activity: 78

Merit: 10

The IPv6 issues for our portal should be resolved now.

In other news, our portal is accessible via IPv6.

CoinHoarder

legendary

Activity: 1484

Merit: 1026

In Cryptocoins I Trust

You guys have certainly improved your communication and transparency the past couple of weeks.

Kudos to you guys, it makes me feel better about my order. Thanks!

BFL

full member

Activity: 217

Merit: 100

Try: https://forums.butterflylabs.com/activity.php

willphase

hero member

Activity: 767

Merit: 500

forum/portal appears to be down

Code:

c:\> curl http://portal.butterflylabs.com
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">


Domain Default page

EDIT: turns out to be just the ipv6 access that's broken

Code:

C:\> nslookup forums.butterflylabs.com
Non-authoritative answer:
Name:    forums.butterflylabs.com
Addresses:  2604:5800:0:1c:20c:29ff:fe69:266f
          96.43.135.163

the IPv6 address is serving the default 'Parallels Plesk Panel' virtual host... so I suppose I'll have to flip back to v4... Sad

Will

SLok

hero member

Activity: 568

Merit: 500

Never got the activation email, not in the spam folder too. Changed my email address in portal's setting, and behold, an activation email arrived.

scrybe

sr. member

Activity: 350

Merit: 250

Quote from: scrybe on September 27, 2012, 11:10:21 PM

waiting for activation email, are your servers melting or did the Internet eat it?

(on Google Apps for my Domain, I have checked spam folder)

Congratulations on completing a systems rollout. I've been through CRM rollouts a few times and they are a hassle, but worth it.

Spam folder ate it, all good now.

Morblias

hero member

Activity: 576

Merit: 500

Nice, I like it! Regarding the live chat, have you considered using a freenode IRC channel for it? Might get more people to sit in there idle and pop in once in a while to ask/answer questions vs having it on the webpage.

SLok

hero member

Activity: 568

Merit: 500

What is the action to take when the activation email never arrived?

BFL_Josh

member

Activity: 78

Merit: 10

Yep, we are re-doing the website and will be adding that when we roll out the new site.

bobitza

sr. member

Activity: 560

Merit: 256

Could you also add a link to the Forums from the main site?

BFL_Josh

member

Activity: 78

Merit: 10

Yeah, still a few bugs to work out. The missing pictures should be fixed.

With regards to the email, I neglected to get the reverse DNS setup - I will be doing that now, but in the meantime, a lot of email servers may be rejecting it because of that.

HDSolar

sr. member

Activity: 386

Merit: 250

Rock on, this is great but keep working on the SC Grin

k3t3r

full member

Activity: 183

Merit: 100

Brilliant! and splashing out on a vb licence too.

SLok

hero member

Activity: 568

Merit: 500

No confirmation mail, not in the junk folder, can log in, can't reply on anything.

YokoToriyama

newbie

Activity: 58

Merit: 0

i get a load of missing pictures.

http://imageshack.us/a/img210/271/9282012120702am.png

scrybe

sr. member

Activity: 350

Merit: 250

waiting for activation email, are your servers melting or did the Internet eat it?

(on Google Apps for my Domain, I have checked spam folder)

Congratulations on completing a systems rollout. I've been through CRM rollouts a few times and they are a hassle, but worth it.

Sitarow

legendary

Activity: 1792

Merit: 1047