You guys must be kidding!
BFL promised a refund, but plays dead man for weeks?
Waiting for 30k$? "Baww thread"? Seriously?
For me, the (non-) performing of BFL is a(nother) red flag.
There is way too much money in the game for my taste (2k paid preorders? Non-refundable?). I don't say BFL is doing anything sinister. But I, personally, don't see enough reason and security to trust them with substantial money at these conditions, and with these experiences users are having..
YMMV
Ente
Topic: BFL returned money for preorder (ASIC minirig - 30.000$) [solved] - page 3. (Read 9978 times)
July 12, 2012, 02:45:14 PM
July 12, 2012, 02:27:35 PM
Would you agree on a cash refund based on $30000 original value while BFL keeps the money that the coins have raised over time, or do you want Bitcoins refund, so you can benefit from the rise ?
Asking for a BTC refund is outrageous. I'm pretty sure he wants 30k$ back. I don't think personal matters can be solved with bitcoins
OP deserves his refund because BFL promised it but I don't want BFL spending time refunding everyone. I want them working on ASIC!
July 12, 2012, 02:26:34 PM
The issue at this point isn't whether BFL should grant a refund, since they have already promised to do this. They weren't obligated to give the refund in the first place though since they clearly explained that purchases are not, as a rule, refundable except in case they fail to perform. Given this, I think the OP doesn't have the right to a speedy refund. Still, it would be nice of BFL to process the refund as soon as they reasonably can. And, in spite of the delay, they may essentially be processing the refund about as quickly as they can, given all the other things they need to juggle right now. So, yeah, I agree it's a bit much for the OP to be moaning as though some great injustice is being done.
July 12, 2012, 02:25:39 PM
Would you agree on a cash refund based on $30000 original value while BFL keeps the money that the coins have raised over time, or do you want Bitcoins refund, so you can benefit from the rise ?
July 12, 2012, 01:39:44 PM
I'm failing to see why BFL has to refund your order because you have personal issues.
July 12, 2012, 12:17:12 PM
Also getting tired of these threads.
+1 
July 12, 2012, 12:12:47 PM
Also getting tired of these threads.
July 12, 2012, 11:56:33 AM
This is for everyone making these threads
INVEST ONLY THE AMOUNT YOU CAN AFFORD TO LOSE!!!
I'm sick of these threads where people are crying about their orders. There are plenty of buyers out there. Shipping ready products and developing ASIC is more important to BFL than processing refunds.
INVEST ONLY THE AMOUNT YOU CAN AFFORD TO LOSE!!!
I'm sick of these threads where people are crying about their orders. There are plenty of buyers out there. Shipping ready products and developing ASIC is more important to BFL than processing refunds.
July 12, 2012, 11:28:03 AM
BFL, you solved the problem in this thread https://bitcointalksearch.org/topic/bfl-ignoring-my-request-to-change-fpga-minirig-funding-into-asic-solved-92697
In 1 day!!!
What's the problem to make a refund?! How many time to wait?! Stop ignoring my request and return the money!!!
In 1 day!!!
What's the problem to make a refund?! How many time to wait?! Stop ignoring my request and return the money!!!
July 11, 2012, 07:08:24 AM
From June 26 BTC price have increase 1$. So you loose 4700$. I would like to get it back too....
But then you lose your line in queue and lose more money when the Rig starts shipping
July 11, 2012, 03:12:40 AM
From June 26 BTC price have increase 1$. So you loose 4700$. I would like to get it back too....
July 10, 2012, 10:58:01 PM
June 26 i bought SC minirig for - 4791.0384BTC (including transaction fee of 1.1BTC). I kept QR code and all other information regarding my order. #2200.
Currently i have very difficult situation in my life. I have to cancel my order and ask you for refund. I alreday wrote you a letter to your e-mail account but no any response received. I have to ask again in public.
Can proove my order and fact of payment to administration and to BFL also. BitPay ready to confirm my payment. I already talked with Tony.
I'm even ready to loose some money because of this situation. But i need only refund i quit the mining.
Waiting for response.
Best regards
Currently i have very difficult situation in my life. I have to cancel my order and ask you for refund. I alreday wrote you a letter to your e-mail account but no any response received. I have to ask again in public.
Can proove my order and fact of payment to administration and to BFL also. BitPay ready to confirm my payment. I already talked with Tony.
I'm even ready to loose some money because of this situation. But i need only refund i quit the mining.
Waiting for response.
Best regards
Hi Barracuda, we'll process a refund on this order as you request. Please stand by for processing by customer service.
And again the same...
I understand that You r pretty busy guys, but it's not serious to ignore Your clients, especially with refunds, it shows Your reputation as a seller. I have not received any call nor e-mail from You...
July 08, 2012, 05:41:06 AM
Is there no email and customer care service of BFL for this stuff?
Because I have to read this shit in the public forum? Perhaps for that to be public if you do, and who only care about the public opion and continue to collect pre-orders?
Because I have to read this shit in the public forum? Perhaps for that to be public if you do, and who only care about the public opion and continue to collect pre-orders?
July 07, 2012, 10:39:22 PM
I really don't want to see this forum become the place where everyone who sent them an email and didn't get a response in 10 minutes comes and publicly calls them out just so their situation can be fixed. This seems to happen all the time, and in almost every single BFL thread. They have a submission form on their website, and its always worked for me (tho it might take a day or two).
It has taken them 3 weeks to respond to my first e-mail. My second e-mail asking for a refund on my 4 singles has yet to be returned. That was a week and a half ago.
Whenever refunds are involved, they oddly take forever to respond.
July 07, 2012, 10:32:06 PM
Because they have never heard of a temp agency...lol
lol
July 07, 2012, 06:35:28 PM
Because they have never heard of a temp agency...lol
July 07, 2012, 04:05:29 PM
they dont reply on email ~ 2 weeks
why ?
why ?
July 07, 2012, 12:40:41 PM
I alreday wrote you a letter to your e-mail account but no any response received. I have to ask again in public.
How long did you wait between contacting them, and posting on here? Also, did you email them, or use the submission form on their website?
I really don't want to see this forum become the place where everyone who sent them an email and didn't get a response in 10 minutes comes and publicly calls them out just so their situation can be fixed. This seems to happen all the time, and in almost every single BFL thread. They have a submission form on their website, and its always worked for me (tho it might take a day or two).
+1 it would be nice if people could give normal BFL customer service channels a chance first. But the OP's situation could be exceptional, depending on what it is exactly.
I would say it depends on the situation.... If something came up and shit went tits up,,, I personally would be doing everythihng possible to get back 4791.0384BTC..... <---- that's a handful of satoshi's
I really don't want to see this forum become the place where everyone who sent them an email and didn't get a response in 10 minutes comes and publicly calls them out just so their situation can be fixed. This seems to happen all the time, and in almost every single BFL thread. They have a submission form on their website, and its always worked for me (tho it might take a day or two).
+1 it would be nice if people could give normal BFL customer service channels a chance first. But the OP's situation could be exceptional, depending on what it is exactly.
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