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Topic: BFL wants me to pay shipping twice (Read 2678 times)

hero member
Activity: 630
Merit: 500
Bitgoblin
June 14, 2013, 02:50:19 PM
#28
Seriously, how can they charge $300.00 for shipping of something that ships UPS for 20 bucks? Does a naked stripper deliver it? If they were an ebay seller, they would be banned Smiley

Frankly, if you put up with it -- you deserve it.
+1
sr. member
Activity: 854
Merit: 253
l0tt0.com
June 14, 2013, 01:39:50 PM
#27
Seriously, how can they charge $300.00 for shipping of something that ships UPS for 20 bucks? Does a naked stripper deliver it? If they were an ebay seller, they would be banned Smiley

Frankly, if you put up with it -- you deserve it.
full member
Activity: 322
Merit: 102
June 14, 2013, 08:34:51 AM
#26
Seriously, how can they charge $300.00 for shipping of something that ships UPS for 20 bucks? Does a naked stripper deliver it? If they were an ebay seller, they would be banned Smiley
hero member
Activity: 752
Merit: 500
bitcoin hodler
June 14, 2013, 04:22:26 AM
#25
the issue is now resolved and the order has the express shipping marked as paid...

Great! So you received it? What hash rate are you getting?

Where did he say he's received it?

Well if he didn't receive it then nothing is resolved except a promise for a type of shipping. For what they're charging for shipping I could ship a bowling ball to Antarctica and it would get there sooner.

I have not received the product, I just have the shipping marked as paid in the customer area
hero member
Activity: 630
Merit: 500
Bitgoblin
June 08, 2013, 02:34:59 PM
#24
Well if he didn't receive it then nothing is resolved except a promise for a type of shipping. For what they're charging for shipping I could ship a bowling ball to Antarctica and it would get there sooner.
Likely true.
However I've tried to search exactly how much does it cost and take, and I've only found a site by a company named NEX which requires you to compile a form just to tell you how much it costs O_o
And the form doesn't work, of course.

Despite that, I've found images of this cool post office, which is surrounded by penguins.

Still a better deal than BFL.
legendary
Activity: 2156
Merit: 1393
You lead and I'll watch you walk away.
June 08, 2013, 02:24:40 PM
#23
the issue is now resolved and the order has the express shipping marked as paid...

Great! So you received it? What hash rate are you getting?

Where did he say he's received it?

Well if he didn't receive it then nothing is resolved except a promise for a type of shipping. For what they're charging for shipping I could ship a bowling ball to Antarctica and it would get there sooner.
full member
Activity: 224
Merit: 100
June 08, 2013, 01:29:43 PM
#22
the issue is now resolved and the order has the express shipping marked as paid...

Great! So you received it? What hash rate are you getting?

Where did he say he's received it?
legendary
Activity: 2156
Merit: 1393
You lead and I'll watch you walk away.
June 08, 2013, 09:12:38 AM
#21
the issue is now resolved and the order has the express shipping marked as paid...

Great! So you received it? What hash rate are you getting?
hero member
Activity: 752
Merit: 500
bitcoin hodler
June 08, 2013, 08:22:26 AM
#20
the issue is now resolved and the order has the express shipping marked as paid...
legendary
Activity: 1450
Merit: 1013
Cryptanalyst castrated by his government, 1952
June 01, 2013, 08:00:54 AM
#19
that was same with my order, but later they contacted me and upgraded shipment.

Thanks, that's encouraging.
sr. member
Activity: 378
Merit: 250
May 31, 2013, 09:11:32 PM
#18
that was same with my order, but later they contacted me and upgraded shipment.
hero member
Activity: 1246
Merit: 501
May 31, 2013, 05:38:01 AM
#17
$312?  Are they renting a car and driving it to your house, plugging it in and setting it up for you as well? 
hero member
Activity: 752
Merit: 500
bitcoin hodler
May 31, 2013, 05:28:03 AM
#16
Not defending BFL, but just FYI, a lot of users on their forums have complained of this.  Apparently most if not every person who paid for express shipping, either originally or at a later date, was bumped back down to standard shipping.  It's a known issues, it's just unknown when/how it will be resolved.  Also I really liked the trademark symbol over the "two weeks" comment, it gave me a real lol moment  Tongue.

thanks a lot! I don't go to their forum because it's full of BFL bootlickers. So I'm hoping that they will resolve this issue asap. Anyway it almost seems to me that they want more money from people that are so stupid as to pay the shipping twice (I'm sure that there will be some that will do it)

Accuse them of mail fraud using this address: 10770 El Monte, Leawood, KS 66211 United States of America

Here is the form you need to fill out: http://ehome.uspis.gov/fcsexternal/default.aspx

no thanks
legendary
Activity: 2156
Merit: 1393
You lead and I'll watch you walk away.
May 30, 2013, 10:30:27 AM
#15
Accuse them of mail fraud using this address: 10770 El Monte, Leawood, KS 66211 United States of America

Here is the form you need to fill out: http://ehome.uspis.gov/fcsexternal/default.aspx
DBG
member
Activity: 119
Merit: 100
Digital Illustrator + Software/Hardware Developer
May 30, 2013, 10:18:08 AM
#14
Not defending BFL, but just FYI, a lot of users on their forums have complained of this.  Apparently most if not every person who paid for express shipping, either originally or at a later date, was bumped back down to standard shipping.  It's a known issues, it's just unknown when/how it will be resolved.  Also I really liked the trademark symbol over the "two weeks" comment, it gave me a real lol moment  Tongue.
legendary
Activity: 1450
Merit: 1013
Cryptanalyst castrated by his government, 1952
May 30, 2013, 09:49:52 AM
#13
Looks like you did the right think. How long has it been since you sent them a message? Hopefully this post will catch the attention of one of the mods. Might also help to post on their forums too.

Thanks. My ticket was timestamped "Created: 07 May 2013 08:04 AM". I keep an eye on the BFL forums, but haven't been active there.

It looks like the trolls will be swamping this thread with noise - the fate of all BFL threads, it seems. I "get it" - lots of agendas in play, but it's a nuisance.

It's never dull in BTC-world.              Smiley
hero member
Activity: 770
Merit: 502
May 30, 2013, 08:57:40 AM
#12
Hello everyone,

I turn with my question to the community because I have nowhere else to go. Some time ago BFL announced that they will be shipping in two weeks™. After this I was pretty excited and went to their website to log into the user administration to check on my order. I have ordered the Single (60 Ghash/s) and my order number is 26XX so I'm pretty early there.

So yeah, they offered to upgrade the shipping to express for $312.00, which I excitedly paid for using BitPay. Here's a transaction ID:

5c091a685d436e6cd1358a6d534c35f708f2a7e45fa7a34c8f276470d7b1c2bf

I even have a screenshot of the payment cause I like to make sure of things. So now I login into the website again and it seems like BFL has not registered my payment (which was confirmed to me before and I saw it as paid in the customer section of the website). I sent an email to the customer support and they didn't even bother to reply.

Has anyone else had the same problem?

Absolutely no surprise to me.

Fuck BFL, I ordered a Jalapeno

SCAMMERS


Did you see, they changed the name and price, jal to something, and from $174 to $276 or something, then they removed everybodys shipping from first class to a lower tier and asking an additional amount of money "175USD" for shipping. Then they ship out, "Experiment units" to people, with youtube vids, try to pull more customers in.

Edit:

I'm not all that smart, but this is common sense to me, what BFL is/are doing.

... might as well put some of that refund money to good use ...

That is absolutely disgusting. We all know what BFL are doing, just need hard core evidence. But in reality, we know what they are doing, they know it and they know they can get away with it atm. Just matter of time before the cookie crumbles in the glass of milk.
sr. member
Activity: 854
Merit: 253
l0tt0.com
May 29, 2013, 10:18:45 PM
#11
You may want to visit the discussion on rights of buyers/sellers and contract law:

https://bitcointalk.org/index.php?topic=217036.0;all
legendary
Activity: 952
Merit: 1000
May 29, 2013, 08:43:14 PM
#10
Why are people still giving money to butt fuck labs? By the time you get the device it won't be able to mine enough coins to pay for the shipping! lol
Greed, blind faith. Call it what you will.
This is not the thread for your OT trolling. The fact is they have severely fucked up, but they ARE delivering units, and the OP wants to get his as fast as possible.
hero member
Activity: 661
Merit: 502
May 29, 2013, 08:35:43 PM
#9
Looks like you did the right think. How long has it been since you sent them a message? Hopefully this post will catch the attention of one of the mods. Might also help to post on their forums too.
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