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Topic: BFL wants me to pay shipping twice - page 2. (Read 2678 times)

full member
Activity: 174
Merit: 100
May 29, 2013, 08:31:22 PM
#8
Why are people still giving money to butt fuck labs? By the time you get the device it won't be able to mine enough coins to pay for the shipping! lol

Greed, blind faith. Call it what you will.
legendary
Activity: 2156
Merit: 1393
You lead and I'll watch you walk away.
May 29, 2013, 03:51:22 PM
#7
Why are people still giving money to butt fuck labs? By the time you get the device it won't be able to mine enough coins to pay for the shipping! lol
legendary
Activity: 1450
Merit: 1013
Cryptanalyst castrated by his government, 1952
May 29, 2013, 03:47:40 PM
#6
that's also an option, what I would be more interested in is finding out whether I'm the only one that this has happened to...

Same thing here on May 1st in my case. My order is for a Little Single, #29xx, July 7, upgraded from a Jally long ago. I filled out a ticket when the shipping upgrade was not recorded but no answer so far. At the time there was a thread here with several people reporting similar issues. If I find the thread again, I'll post a link. I seem to remember that one of the posters got his issue resolved with BFL and posted the good news in the thread. The trolls swamped discussion at the time, as I recall.


hero member
Activity: 752
Merit: 500
bitcoin hodler
May 29, 2013, 03:30:29 PM
#5
that's also an option, what I would be more interested in is finding out whether I'm the only one that this has happened to...
sr. member
Activity: 406
Merit: 250
May 29, 2013, 02:57:19 PM
#4
Solution: Never give BFL any money.
hero member
Activity: 752
Merit: 500
bitcoin hodler
May 29, 2013, 02:09:38 PM
#3
When you went to the PitPay to pay the free, did you just close the tab when you were done, or did you click on the "Back to ButterflyLabs" button? I found if you don't click that little button, it doesn't show up on their website, and then you gotta email them, and then it takes them forever to get back to you. :/

I went back to butterflylabs and the payment was written there and everything was fine. Now 2 weeks later it is gone and it wants me to pay it again...
legendary
Activity: 952
Merit: 1000
May 29, 2013, 01:20:15 PM
#2
When you went to the PitPay to pay the free, did you just close the tab when you were done, or did you click on the "Back to ButterflyLabs" button? I found if you don't click that little button, it doesn't show up on their website, and then you gotta email them, and then it takes them forever to get back to you. :/
hero member
Activity: 752
Merit: 500
bitcoin hodler
May 29, 2013, 01:15:12 PM
#1
Hello everyone,

I turn with my question to the community because I have nowhere else to go. Some time ago BFL announced that they will be shipping in two weeks™. After this I was pretty excited and went to their website to log into the user administration to check on my order. I have ordered the Single (60 Ghash/s) and my order number is 26XX so I'm pretty early there.

So yeah, they offered to upgrade the shipping to express for $312.00, which I excitedly paid for using BitPay. Here's a transaction ID:

5c091a685d436e6cd1358a6d534c35f708f2a7e45fa7a34c8f276470d7b1c2bf

I even have a screenshot of the payment cause I like to make sure of things. So now I login into the website again and it seems like BFL has not registered my payment (which was confirmed to me before and I saw it as paid in the customer section of the website). I sent an email to the customer support and they didn't even bother to reply.

Has anyone else had the same problem?


EDIT: the issue is now resolved and the order has the express shipping marked as paid...
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