Binance exchange - blocks money withdrawal! - page 2.

Sanitough

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Quote from: freedomgo on July 27, 2020, 05:31:11 AM

Quote from: tvplus006 on July 26, 2020, 09:19:53 AM

Quote from: freedomgo on July 21, 2020, 01:39:32 AM

Quote from: ashmodeus on July 20, 2020, 03:18:31 PM

well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.

Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable.

In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know.

I guess it's timely to pass on the basic requirement which is the KYC now, even if they claim that you can trade without KYC as long as it's below the ceiling but the case of OP proved that it's necessary now.

As Binance continues to expand rapidly, they are more subject to regulation.

I never experience this problem before, even before I am trading with unverified account, but then I realize this kind of risk in the future, so although my transaction can pass the non kyc trading, I made an initiative to under the KYC requirement, and luckily I pass the requirement instantly.

For those who are not verified yet, I suggest you start applying for verification now, just to avoid the risk int he future.

Here are the simple requirements.

https://academy.binance.com/glossary/know-your-customer

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Quote from: tvplus006 on July 26, 2020, 09:19:53 AM

Quote from: freedomgo on July 21, 2020, 01:39:32 AM

Quote from: ashmodeus on July 20, 2020, 03:18:31 PM

well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.

Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable.

In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know.

I guess it's timely to pass on the basic requirement which is the KYC now, even if they claim that you can trade without KYC as long as it's below the ceiling but the case of OP proved that it's necessary now.

tvplus006

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Quote from: CucakRowo on July 26, 2020, 10:01:12 AM

Imo. For using spot trading (crypto - crypto) feature in binance, KYC is not mandatory. I have a friend who can withdraw crypto from binance without met any obstacle. With condition, maximum withdrawal limit is below 2 btc per day.
Based on trading screenshots that you share, you did trading using futures features. According to binance TOS, every user that use margin trading and/or Futures trading, KYC is mandatory.

You will not be able to trade futures or use margin trading if you have not been verified on Binance. That is, you must first pass the KYC, and only then you will be able to trade futures and margin trading. OP has a different problem, the exchange considered his actions suspicious and offered to pass verification without fail.

metenjean

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Quote from: netbinancu on July 20, 2020, 06:04:24 AM

The administration of the Binance exchange is doing arbitrariness in relation to its clients.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds."

Quote

There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality

The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT.
I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x.

Now, they require full identification - send them your video with an identity document and a computer with a personal account.

No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones.
I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data.

Draw conclusions whether you need to take risks with this "largest" kitchen exchange!

Mail exchange and proof:

--------------------------------------------------------------
1. Balance
https://i.ibb.co/KW4ZVD8/acc.png

2. Deposits
https://i.ibb.co/6mMSCxr/1.png

3. Withdrawals
https://i.ibb.co/WFw390f/2.png

4. Futures Trading History
https://i.ibb.co/4mJNLdW/4.png
---------------------------------------------------------------
Letters of happiness from Binance Grin

5. Final conclusion
https://i.ibb.co/YQ0d9XB/5.png
6.
https://i.ibb.co/Svc2Q6m/6.png
7. Answer to ticket No. 3479316
https://i.ibb.co/Dzr7SJJ/7.png
8. Binance answer in Russian
https://i.ibb.co/wKTymYP/8.png
https://i.ibb.co/02jr5bW/9.png
9. My answer
https://i.ibb.co/vJqZ5WB/10.png
https://i.ibb.co/jDk1TXK/11.png
10. The curtain
https://i.ibb.co/G2xdTwf/12.png

11. The continuation of the ballet, it seems that the bot is unsubscribing:
https://i.ibb.co/hsL10vX/13.png
and the answer: https://i.ibb.co/v18x3Lb/14.png

In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders.

Some thing wrong with your account and Binance disable your withdrawing, I think is not have to worry because you can contact Binance costumer service then you will ask by binance team to submit your kyc data, when you pass KYC you will unable to withdraw again, I faced many time like this and always success to withdraw.

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Quote from: netbinancu on July 20, 2020, 06:04:24 AM

The administration of the Binance exchange is doing arbitrariness in relation to its clients.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds."

Binance is a centralized exchange. They have full power to ask you for kyc at any time. You have no choice, you need to give them your valuable documents for withdraw your funds. Because most of the time, they will force you to do kyc when you try to withdraw your fund. So using a centralized exchange doesn't always seem to protect your privacy. Again, the source of your fund may be connected to another suspicious address, so they want to verify.

o_e_l_e_o

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Quote from: RealMalatesta on July 26, 2020, 02:35:42 PM

I do not understand why people make KYC such a huge deal

And I do not understand why people are so blasé when it comes to KYC.

Pretty much every big exchange has either been caught selling user data or has been hacked and had user data stolen, and this data often ends up for sale to scammers and criminals. Identity theft can literally ruin your life. You can end up liable for thousands of dollars worth of credit or loans you didn't take out, and you can end up with a criminal record for crimes you did not commit.

Pretty much every big exchange is handing over your details and your trading activities to multiple governments. I don't know about you, but I don't exactly trust the government to have my best interests at heart, and I sure as hell don't see the need for them to be able to track exactly how much bitcoin I own and what I am spending it on. If I wanted to use a financial system based on complete surveillance by the state, I would use fiat.

RealMalatesta

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I do not understand why people make KYC such a huge deal, I get that you may want to stay hidden personally, but is it really that important that you would rather not get your money back at all? Just to give an example, I have changed my phone, I got a new one because my older one was 10 years old iPhone 4 that didn't worked anymore and I had to get a new one, I got a cheap Samsung phone that is much much better and I am happy with it, but what did it cost? My older phone was dead so I couldn't reach any of my 2fa websites, I contacted almost all of them, and almost all of them asked for KYC to make sure.

I did that and binance asked the same, I sent them my picture, my ID my face everything they asked for it, and after a week or so they opened my account without 2FA and I applied my new phones 2FA to it. Simple as taking few selfies, was very easy to handle.

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aka JAGEND.

Imo. For using spot trading (crypto - crypto) feature in binance, KYC is not mandatory. I have a friend who can withdraw crypto from binance without met any obstacle. With condition, maximum withdrawal limit is below 2 btc per day.
Based on trading screenshots that you share, you did trading using futures features. According to binance TOS, every user that use margin trading and/or Futures trading, KYC is mandatory.

Source : https://www.binance.com/en/terms

tvplus006

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Quote from: freedomgo on July 21, 2020, 01:39:32 AM

Quote from: ashmodeus on July 20, 2020, 03:18:31 PM

well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.

Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable.

In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know.

o_e_l_e_o

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Quote from: Shasha80 on July 25, 2020, 06:26:31 PM

And in my opinion there are only two choices for you, submit your personal data to Binance and you get your coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore.

And you don't see the massive issue with an exchange holding your coins hostage and demanding that you give up your privacy and submit to their intrusion? And if you don't want to give away your data then they get to keep your coins? That's a huge red flag as far as I'm concerned.

Quote from: TimeTeller on July 25, 2020, 07:10:14 PM

I don't think they will ruin their reputation with this situation.

They won't ruin their reputation, because the majority of their customers think like you and Shasha80 above. When you see an exchange pulling shady things like this, instead of correctly thinking "Wow, that's not acceptable, I'm going to stop using them because I don't want that to happen to me and I don't want to support exchanges which do it to others", you instead rationalize it away with "Well, it hasn't happened to me yet so I'm just going to ignore it". It's this ambivalence by the majority of the community that lets exchanges continue to do whatever they like and get away with it.

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Quote from: Shasha80 on July 25, 2020, 06:26:31 PM

I have been using Binance exchange for more than two years, and there are no problems when making a deposit or withdrawal.
Never have I experienced that you have experienced, and until now I have never been asked to perform the KYC procedure.
I don't want to defend anyone here, it's also possible that I've only been lucky so far that I haven't been asked to give up
personal data. And in my opinion there are only two choices for you, submit your personal data to Binance and you get your
coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore.

I also have no problem with Binance so far.
From what the OP presented, the support is trying to address his issues.
Just don't give up in reaching out their support and follow their instructions.
I don't think they will ruin their reputation with this situation.
I hope the OP can resolve his problem as soon as possible.

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I have been using Binance exchange for more than two years, and there are no problems when making a deposit or withdrawal.
Never have I experienced that you have experienced, and until now I have never been asked to perform the KYC procedure.
I don't want to defend anyone here, it's also possible that I've only been lucky so far that I haven't been asked to give up
personal data. And in my opinion there are only two choices for you, submit your personal data to Binance and you get your
coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore.

o_e_l_e_o

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Quote from: bitgolden on July 25, 2020, 12:58:08 PM

but consider this as a good thing that is against scams and abuse and you just happen to face it wrongfully and you will not hate them.

This has little to do with scams or protecting their users. Binance do not care if you get scammed and lose your coins, just as they do not care if they lock your account inappropriately and you lose your coins that way. Binance do it to cover their own back from the government. Nothing more.

Quote from: bitgolden on July 25, 2020, 12:58:08 PM

and if you are actually doing nothing wrong they will be giving your money back anyway.

If you agree to completely compromise your privacy. And If they decide they accept the information that they send you. If they don't, tough luck, nothing you can do about it.

Quote from: LbtalkL on July 25, 2020, 03:20:17 PM

Other case they suspected that your account has been hacked because you have login from different IP address

Which is absolutely moronic. Using Tor or a VPN is not a crime, and users should not be punished for it. And even without these, you will have a different IP on different devices, and a mobile phone's IP location can show up as hundreds of kilometers away from your actual location. Locking accounts because of different IP addresses is stupid at best.

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Quote from: netbinancu on July 20, 2020, 06:12:09 AM

My letter to Binance translated into English

I use VPN browser-based applications for logging in, so IP often changes and can be blacklisted. Therefore, your system considers actions suspicious? I do not violate anything using publicly available privacy protection tools.

Since you are using a VPN it is normal for an exchange to do security check, remember binance does not allow users from selected countries like US, etc. Some users bypass it by using a VPN. Other case they suspected that your account has been hacked because you have login from different IP address, worst different locations. Data is very important, sad to say if you are not willing to do a verification goodbye to your funds.

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That is the correct way to approach things, consider this as a bad thing and you will end up hating them, but consider this as a good thing that is against scams and abuse and you just happen to face it wrongfully and you will not hate them.

They are responsible for billions of dollars worth of money, tens of billions of dollars, that is not an easy thing to do, if people gave me the responsibility of tens of billions of dollars I would be basically going crazy legit, this is why I understand why they have high level of security that would be basically preventing anyone doing anything shady at all.

Now, you could be innocent but consider it binance actually doing what is right and if you are actually doing nothing wrong they will be giving your money back anyway.

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Quote from: netbinancu on July 25, 2020, 03:57:21 AM

Why should I reveal myself if all the conditions are met

Binance cover their own backs with the following lines from their Terms of Use:

Quote from: https://www.binance.com/en/terms

Your registration of an account with Binance will be deemed your agreement to provide required personal information for identity verification.

Quote from: https://www.binance.com/en/terms

By accessing Binance Services, you agree that Binance has the right to investigate any violation of these Terms, unilaterally determine whether you have violated these Terms, and take actions under relevant regulations without your consent or prior notice.

Quote from: https://www.binance.com/en/terms

You agree that Binance shall have the right to immediately suspend your Binance Account (and any accounts beneficially owned by related entities or affiliates), freeze or lock the Digital Assets or funds in all such accounts, and suspend your access to Binance for any reason including if Binance suspects any such accounts to be in violation of these Terms, our Privacy Policy, or any applicable laws and regulations.

This is why I said you will be unlikely to get your coins back. Although what they are doing is incredibly scummy, they are simply following the rules laid out in their Terms of Use. If you don't like giving Binance the ability to unilaterally lock your account, freeze your funds, and demand KYC, for no reason whatsoever without ever having to reveal the logic (or lack thereof) behind their decision, then you shouldn't use them.

I also take massive issue with them advertising their "2 BTC a day with no verification" accounts, when it says right there in their Terms of Use that as soon as you open an account they can and will demand KYC from you.

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When I opened an account with them and traded, I knew that I could freely withdraw up to 2 bitcoins per day without going through personal identification.
???Why should I reveal myself if all the conditions are met, I have not violated anything (otherwise there would have been facts), I am dealing with a cryptocurrency whose status as money is not defined.

If there were immediately conditions and rules to identify myself on the exchange or I was really involved in something suspicious, then of course I must provide all the data.

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Quote from: abel1337 on July 21, 2020, 08:52:51 AM

Quote from: o_e_l_e_o on July 21, 2020, 07:24:18 AM

Quote from: kakonhat on July 21, 2020, 02:46:58 AM

We know Binance is a reputed cryptocurrency exchange. They are spreading all over the world and they are working with some regulation company. So, I think you could verify your identity without any worries.

Absolutely not true. Binance farm out their KYC to a bunch of third parties. One of these third parties was hacked last year and thousands of Binance customers' information, ID cards, passports, selfie, etc. were stolen. Other "reputable" exchanges have been caught selling customers' data to third parties. You have no idea how good their security is, which employees are accessing your data, who they are sharing your data with, how good their security is, and so on. Completing KYC is always a risk.

I didn't know this until today, It's my first time hearing about this info that binance is using third parties and one of it is hacked last year. Sometimes the inside job is the one causing the major problem about security in companies. Binance is one of the few sites that I have submitted KYC, I somehow lost the trust I have today about Binance security. I should be more cautious about my information that I have submitted.

That's exactly the whole point in business reputation. When I open a bank account or take out a loan, I give all my personal data, because I have an agreement with this bank and the bank has a license, and I can also defend my rights in court.
And now Binance is an illegitimate organization, it demands my personal data and video only because they thought my actions were "suspicious".

o_e_l_e_o

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You can read more about it here: https://www.binance.com/en/blog/371631019142385664/Update--Action-Response-ThirdParty-Vendor-KYC-Matter

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Quote from: o_e_l_e_o on July 21, 2020, 07:24:18 AM

Quote from: kakonhat on July 21, 2020, 02:46:58 AM

We know Binance is a reputed cryptocurrency exchange. They are spreading all over the world and they are working with some regulation company. So, I think you could verify your identity without any worries.

Absolutely not true. Binance farm out their KYC to a bunch of third parties. One of these third parties was hacked last year and thousands of Binance customers' information, ID cards, passports, selfie, etc. were stolen. Other "reputable" exchanges have been caught selling customers' data to third parties. You have no idea how good their security is, which employees are accessing your data, who they are sharing your data with, how good their security is, and so on. Completing KYC is always a risk.

I didn't know this until today, It's my first time hearing about this info that binance is using third parties and one of it is hacked last year. Sometimes the inside job is the one causing the major problem about security in companies. Binance is one of the few sites that I have submitted KYC, I somehow lost the trust I have today about Binance security. I should be more cautious about my information that I have submitted.

Topic: Binance exchange - blocks money withdrawal! - page 2. (Read 542 times)