Unfortunately you have no options for now, these things may happen for security reasons.
Did you check is there any failed logins or something shady with your account in recent days?
Possibly yes that is why they blocked you and waiting for the real owner to get confirmed before sending the money from account.I have no issues while sending KYC verification like these but if you don't trust them then simply you need to let the account to sleep forever.
Topic: Binance exchange - blocks money withdrawal! - page 3. (Read 564 times)
You have no idea how good their security is, which employees are accessing your data, who they are sharing your data with, how good their security is, and so on.
Yes indeed this is often the case in some companies, as has happened with Digitex (which has now deleted KYC after customer data has been leaked by ex-employees), outside of exchange, Amazon has also experienced the same thing where employees leak customer cell phone numbers and emails . Even though the perpetrator was fired, this did not save someone's privacy when it was leaked.
We know Binance is a reputed cryptocurrency exchange. They are spreading all over the world and they are working with some regulation company. So, I think you could verify your identity without any worries.
Absolutely not true. Binance farm out their KYC to a bunch of third parties. One of these third parties was hacked last year and thousands of Binance customers' information, ID cards, passports, selfie, etc. were stolen. Other "reputable" exchanges have been caught selling customers' data to third parties. You have no idea how good their security is, which employees are accessing your data, who they are sharing your data with, how good their security is, and so on. Completing KYC is always a risk.By the way, I'm almost sure that the bot sends letters from support
Absolutely. It's the same generic responses that are sent out to everyone. Only if your case becomes high profile on social media does it actually warrant the attention of a real person, and it's only because they want to protect their public image, not because they actually care about their customers. Unfortunately you will not get your coins back without sacrificing your privacy.
Centralized exchanges pull this crap all the time. Binance are particularly bad for it, but they certainly aren't the only exchange which does this. Advertise a no-KYC account, let users open an account without KYC, let users deposit coins without KYC, let users trade and pay fees without KYC, but as soon as you want to withdraw, suddenly your account is flagged for unspecified and undefined "suspicious activity". Your account is frozen, and you have to decide whether your give up your documents or give up your coins.
They never tell you why your account was flagged, and they also don't let new users what things not to do to avoid having their account flagged. Anything from logging in from a different IP (which is ridiculous since IPs change all the time, and you will have different IPs on different devices) to depositing or withdrawing from "suspicious" addresses (again, without them telling you what criteria they use to classify addresses) will result in your account being locked. Binance's advertised "2 BTC Unverified Account" seems to be a blatant lie at this point.
You can and should cause a scene about this on any platform you can, but you are highly unlikely to get your coins back I'm afraid. People need to stop giving business to scummy exchanges like this who hold their users to ransom.
I agree 100% and subscribe to your every word. Centralized exchanges pull this crap all the time. Binance are particularly bad for it, but they certainly aren't the only exchange which does this. Advertise a no-KYC account, let users open an account without KYC, let users deposit coins without KYC, let users trade and pay fees without KYC, but as soon as you want to withdraw, suddenly your account is flagged for unspecified and undefined "suspicious activity". Your account is frozen, and you have to decide whether your give up your documents or give up your coins.
They never tell you why your account was flagged, and they also don't let new users what things not to do to avoid having their account flagged. Anything from logging in from a different IP (which is ridiculous since IPs change all the time, and you will have different IPs on different devices) to depositing or withdrawing from "suspicious" addresses (again, without them telling you what criteria they use to classify addresses) will result in your account being locked. Binance's advertised "2 BTC Unverified Account" seems to be a blatant lie at this point.
You can and should cause a scene about this on any platform you can, but you are highly unlikely to get your coins back I'm afraid. People need to stop giving business to scummy exchanges like this who hold their users to ransom.
This is an example of complete irresponsibility and impunity, when your money can be taken away under any far-fetched pretext.
Binance has done this before with its clients, both in 2018 and in 2019. I am surprised how naive the people who bring them money, including me.
By the way, I'm almost sure that the bot sends letters from support - this is done automatically, without delving into the essence of the issue. For example, I asked to transfer funds to the wallet from which the deposit was, but in the answer there was not a word about it.
We know Binance is a reputed cryptocurrency exchange. They are spreading all over the world and they are working with some regulation company. So, I think you could verify your identity without any worries.
Reddit, Twitter and co. are full of complaints about exactly this behaviour, unfortunately Binance does not seem to care, they keep saying "we are a centralised exchange, we have to protect our customers' funds"
It's not really protecting the customers funds, but rather their own safety. I mean, cex must operate whithin a border that a government where they registered allows them to do so. They already mentioned that this false-positive can happens which is a pain in the ass. But they should at least mentioned the reason why OP withdrawal are deemed suspicious, which is sadly not gonna be the standard. So either comply or lose money, and move on forever.
well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.
Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable.
You can and should cause a scene about this on any platform you can, but you are highly unlikely to get your coins back I'm afraid. People need to stop giving business to scummy exchanges like this who hold their users to ransom.
Reddit, Twitter and co. are full of complaints about exactly this behaviour, unfortunately Binance does not seem to care, they keep saying "we are a centralised exchange, we have to protect our customers' funds": 
Source
The only way to deal with this kind of behaviour is to simply not use the services. If this ultimately creates a critical mass, then Binance will have to think of something to avoid going bankrupt. Unfortunately, I think we are a long way from that ...
So it is all the more important to make as many cases as possible public, despite the complaints that have been dismissed, and to hope that as many people as possible read about it and distance themselves from Binance.
well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.
Unfortunately you will not get your coins back without sacrificing your privacy.
Centralized exchanges pull this crap all the time. Binance are particularly bad for it, but they certainly aren't the only exchange which does this. Advertise a no-KYC account, let users open an account without KYC, let users deposit coins without KYC, let users trade and pay fees without KYC, but as soon as you want to withdraw, suddenly your account is flagged for unspecified and undefined "suspicious activity". Your account is frozen, and you have to decide whether your give up your documents or give up your coins.
They never tell you why your account was flagged, and they also don't let new users what things not to do to avoid having their account flagged. Anything from logging in from a different IP (which is ridiculous since IPs change all the time, and you will have different IPs on different devices) to depositing or withdrawing from "suspicious" addresses (again, without them telling you what criteria they use to classify addresses) will result in your account being locked. Binance's advertised "2 BTC Unverified Account" seems to be a blatant lie at this point.
You can and should cause a scene about this on any platform you can, but you are highly unlikely to get your coins back I'm afraid. People need to stop giving business to scummy exchanges like this who hold their users to ransom.
Centralized exchanges pull this crap all the time. Binance are particularly bad for it, but they certainly aren't the only exchange which does this. Advertise a no-KYC account, let users open an account without KYC, let users deposit coins without KYC, let users trade and pay fees without KYC, but as soon as you want to withdraw, suddenly your account is flagged for unspecified and undefined "suspicious activity". Your account is frozen, and you have to decide whether your give up your documents or give up your coins.
They never tell you why your account was flagged, and they also don't let new users what things not to do to avoid having their account flagged. Anything from logging in from a different IP (which is ridiculous since IPs change all the time, and you will have different IPs on different devices) to depositing or withdrawing from "suspicious" addresses (again, without them telling you what criteria they use to classify addresses) will result in your account being locked. Binance's advertised "2 BTC Unverified Account" seems to be a blatant lie at this point.
You can and should cause a scene about this on any platform you can, but you are highly unlikely to get your coins back I'm afraid. People need to stop giving business to scummy exchanges like this who hold their users to ransom.
Well, Binance is a centralized exchange after all and therefore holds the funds of its customers. They have to take those security measures to prevent funds getting stolen, unfortunately, this also implies false-positives as probably in your case. Accounts are flagged relatively quickly by their risk management, for example if you suddenly log in at different IP addresses than usual or use a VPN network for login.
I'm afraid there's not much you can do about it now. If you want to withdraw your dash, you will have to KYCen.
I'm afraid there's not much you can do about it now. If you want to withdraw your dash, you will have to KYCen.
My letter to Binance translated into English
Quote
Hello!
I ask you to transfer cryptocurrency funds from my account in the amount equivalent to 286.38087704 USDT to the address bnb136ns6lfw4zs5........... from which the deposit was made.
I refuse to send you my personal data, a video with an identity document next to my face, because you have no legal basis to demand this, since the deposit was exclusively in cryptocurrency and I ask you to withdraw the withdrawal to the same wallet.
When I opened my account, there were not and now there are no rules of your exchange obliging me to do this. Moreover, when withdrawing cryptocurrency up to 2 BTC per day, you directly allow doing this without going through identification.
Also on my part there was no change of the mailbox address, passwords or 2fa-code.
What you write about the security of my account for “controlling the risk of withdrawals” fully fits into the procedure for returning to the deposit address bnb136.........................
I use VPN browser-based applications for logging in, so IP often changes and can be blacklisted. Therefore, your system considers actions suspicious? I do not violate anything using publicly available privacy protection tools.
Perhaps your system has determined my actions as suspicious, because on July 11 there was an attempt to enter and withdraw funds from another computer, so I provide the data for this event:
Authorization:
Date: 2020-07-11 09:34:10
IP: 185.180.222.154
Google Chrome Browser Version 78.0.3904.108 (Official Build), (64 bit), System: Windows 7 64-bit
Output: 2020-07-11 12:44:36 DASH 0.43: Xuyu6waGsk1VbQB............................
Regular authorizations:
Date: 2020-06-27 19:43:25
77.111.247.9
Opera browser Version: 66.0.3515.27 System: Windows 7 64-bit screen resolution 1024 x 768
date
2020-07-14 18:55:31
77.111.247.30
Opera browser Version: 66.0.3515.27 System: Windows 7 64-bit screen resolution 1024 x 768
Also, to confirm ownership of this account:
* Account registration date 2018-06-03 (see screen registration.png)
* IP when registering an IP account: 46: 166.143.101
and then login to your account (see registration1.png screen).
Accordingly, I want to maintain the confidentiality of my personal data, for this there are cryptocurrencies.
Therefore, let's not complicate life and act like worthy people, especially since you position yourself as the largest exchange.
If you incur any costs in connection with this fact, you can deduct them from the refund amount.
I had to leave negative reviews here: https://www.bestchange.com/binance-exchanger.html
If you don’t meet me, a corresponding topic will be created on the forums: bitcointalk.org; https://forum.bits.media/; https://cryptotalk.org/; https://forklog.com/tag/forum/ and other cryptocurrency platforms and review sites, as well as complaints to cryptocurrency communities, telegram channels, etc.
If you do as I ask, then negative reviews will change to positive, and this, in my opinion, is right!
I am attaching to this letter also screenshots from the personal account of the account as proof of ownership.
I ask you to transfer cryptocurrency funds from my account in the amount equivalent to 286.38087704 USDT to the address bnb136ns6lfw4zs5........... from which the deposit was made.
I refuse to send you my personal data, a video with an identity document next to my face, because you have no legal basis to demand this, since the deposit was exclusively in cryptocurrency and I ask you to withdraw the withdrawal to the same wallet.
When I opened my account, there were not and now there are no rules of your exchange obliging me to do this. Moreover, when withdrawing cryptocurrency up to 2 BTC per day, you directly allow doing this without going through identification.
Also on my part there was no change of the mailbox address, passwords or 2fa-code.
What you write about the security of my account for “controlling the risk of withdrawals” fully fits into the procedure for returning to the deposit address bnb136.........................
I use VPN browser-based applications for logging in, so IP often changes and can be blacklisted. Therefore, your system considers actions suspicious? I do not violate anything using publicly available privacy protection tools.
Perhaps your system has determined my actions as suspicious, because on July 11 there was an attempt to enter and withdraw funds from another computer, so I provide the data for this event:
Authorization:
Date: 2020-07-11 09:34:10
IP: 185.180.222.154
Google Chrome Browser Version 78.0.3904.108 (Official Build), (64 bit), System: Windows 7 64-bit
Output: 2020-07-11 12:44:36 DASH 0.43: Xuyu6waGsk1VbQB............................
Regular authorizations:
Date: 2020-06-27 19:43:25
77.111.247.9
Opera browser Version: 66.0.3515.27 System: Windows 7 64-bit screen resolution 1024 x 768
date
2020-07-14 18:55:31
77.111.247.30
Opera browser Version: 66.0.3515.27 System: Windows 7 64-bit screen resolution 1024 x 768
Also, to confirm ownership of this account:
* Account registration date 2018-06-03 (see screen registration.png)
* IP when registering an IP account: 46: 166.143.101
and then login to your account (see registration1.png screen).
Accordingly, I want to maintain the confidentiality of my personal data, for this there are cryptocurrencies.
Therefore, let's not complicate life and act like worthy people, especially since you position yourself as the largest exchange.
If you incur any costs in connection with this fact, you can deduct them from the refund amount.
I had to leave negative reviews here: https://www.bestchange.com/binance-exchanger.html
If you don’t meet me, a corresponding topic will be created on the forums: bitcointalk.org; https://forum.bits.media/; https://cryptotalk.org/; https://forklog.com/tag/forum/ and other cryptocurrency platforms and review sites, as well as complaints to cryptocurrency communities, telegram channels, etc.
If you do as I ask, then negative reviews will change to positive, and this, in my opinion, is right!
I am attaching to this letter also screenshots from the personal account of the account as proof of ownership.
The administration of the Binance exchange is doing arbitrariness in relation to its clients.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds."
The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT.
I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x.
Now, they require full identification - send them your video with an identity document and a computer with a personal account.
No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones.
I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data.
Draw conclusions whether you need to take risks with this "largest" kitchen exchange!
Mail exchange and proof:
--------------------------------------------------------------
1. Balance
https://i.ibb.co/KW4ZVD8/acc.png
2. Deposits
https://i.ibb.co/6mMSCxr/1.png
3. Withdrawals
https://i.ibb.co/WFw390f/2.png
4. Futures Trading History
https://i.ibb.co/4mJNLdW/4.png
---------------------------------------------------------------
Letters of happiness from Binance
5. Final conclusion
https://i.ibb.co/YQ0d9XB/5.png
6.
https://i.ibb.co/Svc2Q6m/6.png
7. Answer to ticket No. 3479316
https://i.ibb.co/Dzr7SJJ/7.png
8. Binance answer in Russian
https://i.ibb.co/wKTymYP/8.png
https://i.ibb.co/02jr5bW/9.png
9. My answer
https://i.ibb.co/vJqZ5WB/10.png
https://i.ibb.co/jDk1TXK/11.png
10. The curtain
https://i.ibb.co/G2xdTwf/12.png
11. The continuation of the ballet, it seems that the bot is unsubscribing:
https://i.ibb.co/hsL10vX/13.png
and the answer: https://i.ibb.co/v18x3Lb/14.png
In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds."
Quote
There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality
The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT.
I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x.
Now, they require full identification - send them your video with an identity document and a computer with a personal account.
No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones.
I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data.
Draw conclusions whether you need to take risks with this "largest" kitchen exchange!
Mail exchange and proof:
--------------------------------------------------------------
1. Balance
https://i.ibb.co/KW4ZVD8/acc.png
2. Deposits
https://i.ibb.co/6mMSCxr/1.png
3. Withdrawals
https://i.ibb.co/WFw390f/2.png
4. Futures Trading History
https://i.ibb.co/4mJNLdW/4.png
---------------------------------------------------------------
Letters of happiness from Binance
5. Final conclusion
https://i.ibb.co/YQ0d9XB/5.png
6.
https://i.ibb.co/Svc2Q6m/6.png
7. Answer to ticket No. 3479316
https://i.ibb.co/Dzr7SJJ/7.png
8. Binance answer in Russian
https://i.ibb.co/wKTymYP/8.png
https://i.ibb.co/02jr5bW/9.png
9. My answer
https://i.ibb.co/vJqZ5WB/10.png
https://i.ibb.co/jDk1TXK/11.png
10. The curtain
https://i.ibb.co/G2xdTwf/12.png
11. The continuation of the ballet, it seems that the bot is unsubscribing:
https://i.ibb.co/hsL10vX/13.png
and the answer: https://i.ibb.co/v18x3Lb/14.png
In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders.
Jump to: