I am not sure where to post my problem and also do not know if anyone faces the same issue or not. Today, I have triedd to withdrawfew dollars from binance. But it stuck my withdrawal by saying:
Unable to withdraw with account in arrears
Your account is in arrears. The withdraw function is disabled. Click the “Deduct Now” button if sufficient assets are available for the amount in arrears. Alternatively, top up your Spot account balance to proceed.
Arrears amount
------- DOGE
I have contacted with them and they told me that dogecoin had withdrawn from my account. To enable withdrawal I have to deposit those dogecoin. But the account is not mine and the price of those dogecoin is too much. Now I have no way to recover those fund. In this way, How to solve my issue. Any suggestion???
I have received below message yesterday from coingeko notification:
Binance has temporarily halted Dogecoin (DOGE) withdrawals as a result of the DOGE network update.
Several Binance users have reported that Binance withdraws DOGE without their authorization and is now requesting that they return the DOGE they do not currently have in their Binance accounts.
The Dogecoin network update appears to have triggered the old transactions that were stuck because of insufficient fees years ago.
Edit: 14.11.2021
I have received a notification email from binanace today which is as mentioned below:
Temporary DOGE Network Withdrawal Suspension
Fellow Binancians,
Thank you for your patience as we continue to resolve the issue that occurred with DOGE network withdrawals after the version update on 2021-11-10. DOGE network withdrawals continue to be suspended at this time while Binance actively works with the DOGE project team to resolve the issue.
Please note that users are still able to withdraw DOGE on other networks during this time.
We have written directly via email to the very small number of users directly impacted by the upgrade where previously failed DOGE withdrawals transactions got resent after the recent update that was done on 11-10-2021. Please note that no asset is debited from users account for the resent withdrawal transactions. We are kindly requesting those users to return the asset.
Will we provide further updates in due course.
Thank you for your understanding on this matter.
Binance Team
This is an automated message, please do not reply.