somebody has to pay for the losses even though they were also the victim, true?
lets put it in more plain words;
We don't give a damn about you Kris! you could rob a bank, hack others, screw anybody you knew just get our money back!!!
I've only heard "I can't promise anything right now" from Kris, that doesn't exactly give me confidence I'd ever see my money again, nor is it sufficient information about what exactly happened.
I trusted BIPS with a sum that's very significant for me personally and damn right I'm going to hold them accountable if disappears, not let it slip.
The lack of communication and evidence makes this all seem really shady and it doesn't help there's a bunch of new accounts trying to shush the people who are upset with thousands of dollars vanishing in thin air.
Until I either receive proper evidence of what happened and information on how BIPS is going to handle it with authorities, I'm going to think Kris is a reasonable suspect and looking how to take both legal and social action on this.
"You shouldn't trust a web wallet" isn't a valid excuse to swipe this under the rug. It was entirely reasonable for people to think the service will keep their money safe and it failed to do so. In many countries of EU, including where I live, ticking a mandatory checkbox in TOS form can't remove the service provider's liability to keep user data safe, especially when it comes to money.