He brings up a good point that we didn't get time to explain on TV. We basically have 2 options for paying our merchants:
1. If you don't want anything to do with bitcoins and you want dollars sent to your bank account, like what happens with Paypal or credit cards, then bit-pay assumes the currency risk and the trading fees for the full amount of the order. We do all of this as part of the package for the merchant that doesn't want to mess with bitcoins. Our fees for everything in this case is 2.99%.
2. If the merchant is fine taking bitcoins, we do offer a much lower fee for this, since we don't have any currency exchange or trading risks or costs. If you'll take bitcoins, you can use all of bit-pay's services and the fees are 0.99%.
this is reasonable. watched the video. looks very promising. thanks for providing a much needed service.