Dear Users,
First of all, we would like to extend our appreciation for your feedback about our service. We take your considerations seriously and strive to be as responsive as possible to all your comments. We are confident that this approach will help us improve BIT-X.
We have recently been made aware of an issue which affected our mining system and have conducted tests of the mining earnings algorithm for our hash owners. The test revealed an error – users received fewer bitcoins for mining than they were due, as a result of an invalid rounding of values.
At this point in time, our team is developing a script which will calculate the insufficient payment and transfer the shortfall amounts to each affected user. This will be finalised in the earliest possible timeframe. We apologise profoundly for our fault and assure you that all losses will be remunerated.
Please note that our mining system is currently under going the beta phase. A stable version has been set for the end of February. We have chosen by no means the simplest way; we have decided to put in place the most exact algorithm for bitcoin accrual for mining. This algorithm will factor in a transaction of hashes on the exchange accurately to within one second and will distribute a reward in accordance to these transactions. This approach will ensure customers will not lose their reward on the day of selling or purchasing. Instead users will receive a portion of their reward on the day when hashes were bought or sold.
Kindly inform us of any notes about our mining system or exchange operations. We promise to pay attention to all your feedback!
Best regards,
BIT-X Team
First of all, we would like to extend our appreciation for your feedback about our service. We take your considerations seriously and strive to be as responsive as possible to all your comments. We are confident that this approach will help us improve BIT-X.
We have recently been made aware of an issue which affected our mining system and have conducted tests of the mining earnings algorithm for our hash owners. The test revealed an error – users received fewer bitcoins for mining than they were due, as a result of an invalid rounding of values.
At this point in time, our team is developing a script which will calculate the insufficient payment and transfer the shortfall amounts to each affected user. This will be finalised in the earliest possible timeframe. We apologise profoundly for our fault and assure you that all losses will be remunerated.
Please note that our mining system is currently under going the beta phase. A stable version has been set for the end of February. We have chosen by no means the simplest way; we have decided to put in place the most exact algorithm for bitcoin accrual for mining. This algorithm will factor in a transaction of hashes on the exchange accurately to within one second and will distribute a reward in accordance to these transactions. This approach will ensure customers will not lose their reward on the day of selling or purchasing. Instead users will receive a portion of their reward on the day when hashes were bought or sold.
Kindly inform us of any notes about our mining system or exchange operations. We promise to pay attention to all your feedback!
Best regards,
BIT-X Team
thank you for the information please do keep us updated in any changes as i am sure we all want to hear about them, especially the Visa debit card with our names on them
