This is the first time I've known this community site and I'm writing about bitbox.(IT-box UG)
I don’t want any more victims coming out..
When I first got to know the bitbox on google, At that time, the bitbox was licensing only dice games.
So I asked development of a crash game and a roulette game.
Then I made a contract. On Nov,01-2016 as follow:
Crash game ( custom made) $ 1,900
Roulette game (Custom made) $1,300
Dice game (Licensing ) $600
Faucet site (Custom made) $500
Total : $4,300
The project ends until the end of December.2016
The last payment was made on January 7th 2017 because they were all over
However, when I checked the crash game, I could not open the site because there were many bugs.
1. balance fluctuation according to betting,
2. Zero balance during game,
3. The game has already started but Betting is possible during the game
4. Not working and double text on Auto-bet
They not resolved the bug for two months after my last payment
I've been asking for so many times, but they do not seem to be capable of eliminating bugs
Finally , I asked for a refund and they can’t refund because they already paid developer
Is this a common sense?
Even other games Data is not stable for example , 2FA Auth not working , I did not start the game after my first membership for test , but there are already thousands of bets recorded in the user profile data.
And to the ownership Right on the contract, I have the right to use and sell the crash game and roulette game exclusively, but I was amazed at how they were selling the games here
Even Before I use it
But their excuse is that they have already delivered the platform to me, and I'm refusing to open it.
I can not believe how they can use these buggy games for real games?
But I waited until now to completely remove the bug. I don’t think there's any more hope that I saw the email removed today.
I going to collect the funds. Because I paid full by paypal
At least you have a chance to get your money back (because you paid through Paypal).
We paid via Bitcoin, so ... no chance.
I hope you can win the Paypal dispute and recover the funds.
You can send the links from this forum when you open your dispute (as aditional proofs)
Good luck!