Hello,
The user's account is under security review at the moment. I am not sure, how long will it take, but he will be contacted soon.
Regards,
Karl
Bitcasino.io
Topic: Bitcasino blocked account, verify passed. - page 2. (Read 390 times)
Hello, still any respone, Bitcasino forum support can u help me? Btc goes up and i cant get money.
I understand why you are frustrated. Now with the corona pandemic everything takes a bit longer, but after 48 hours there should definitely be some feedback. This is a large sum of money, especially right now when the Bitcoin price is fluctuating by 10%. It is good that you make such issues public and it would be nice if you keep us updated with your issue. This should really be resolved.
Hello, still any respone, Bitcasino forum support can u help me? Btc goes up and i cant get money.
This is taking too long.. Did you PM their bitcointalk account?
If not, you can PM them in their account Bitcasino.io Support
I hope you can get your BTC soon while bitcoin is still pumping.
Thank u, done.
Hello, still any respone, Bitcasino forum support can u help me? Btc goes up and i cant get money.
First try making a comment on this thread https://bitcointalksearch.org/topic/bitcasino-elevate-your-gameplay-1-vip-crypto-casino-4541166
Say that your account is blocked and has a balance of 1.6 BTC they will respond faster there because if they don't, other users will think negatively about their service
you have a balance of more than 1 BTC there so I think here the problem is they investigate whether you are cheating or not
Seriously? will it need to investigate the account this long if its cheating or not? I mean, the investigation can be done in less than 24 hours, and OP has already complied with the requirements I think there is no reason for them to hold the balance.
If its considered big and needs investigation, so this site does not usually have high rollers?
Hello, still any respone, Bitcasino forum support can u help me? Btc goes up and i cant get money.
First try making a comment on this thread https://bitcointalksearch.org/topic/bitcasino-elevate-your-gameplay-1-vip-crypto-casino-4541166
Say that your account is blocked and has a balance of 1.6 BTC they will respond faster there because if they don't, other users will think negatively about their service
you have a balance of more than 1 BTC there so I think here the problem is they investigate whether you are cheating or not
Hello, still any respone, Bitcasino forum support can u help me? Btc goes up and i cant get money.
This is taking too long.. Did you PM their bitcointalk account?
If not, you can PM them in their account Bitcasino.io Support
I hope you can get your BTC soon while bitcoin is still pumping.
Hello, still any respone, Bitcasino forum support can u help me? Btc goes up and i cant get money.
Glad to see you messaged Karl, OP. Don’t worry, he’ll resolve this for you. He always does.
Please post back here to let us know when the issue is sorted out.
For anyone looking to score Campaign posts at the expense of Bitcasino, any posts after this will be considered shit posting, so do so at your own risk.
Maybe lock the thread until Karl responds. Then let us know the outcome by unlocking it & updating us?
(You can lock topic at the bottom left of your screen).
Please post back here to let us know when the issue is sorted out.
For anyone looking to score Campaign posts at the expense of Bitcasino, any posts after this will be considered shit posting, so do so at your own risk.
Maybe lock the thread until Karl responds. Then let us know the outcome by unlocking it & updating us?
(You can lock topic at the bottom left of your screen).
Thank u for support, i wrote Bitcasino.io Support from forum, he said he will check.
You need to wait for it. They are a serious business and will help you with that concern of yours as long as your account is clean on their own judgment.You can temporarily lock the topic until they release a result of their help to you.
Thank u for support, i wrote Bitcasino.io Support from forum, he said he will check.
Hello, have anybody issue with bitcasino? They ask me to verify, i verified and no reply. Amount 1.6 btc.
https://i.postimg.cc/135CX4rb/C799-DC29-C86-F-4-A69-B205-9-E067-A9568-C8.jpg
https://i.postimg.cc/135CX4rb/C799-DC29-C86-F-4-A69-B205-9-E067-A9568-C8.jpg
Hi
The thing is :
There are a lot of people using the casinos and online platforms therefore right now they are receiving a lot of traffic. My friend tried to verify an account on another platform , mine got cleared in 3 days , his account on the other hand took 10+ days. At the same time sometimes the documents and stuff they aren't really compatible or accepted so I think you would get a reply soon , don't be in a haste.
Hello, have anybody issue with bitcasino? They ask me to verify, i verified and no reply. Amount 1.6 btc.
Bitcasino has a representative in this forum so send a PM to that representative. Profile like is given below,
https://bitcointalksearch.org/user/bitcasinoio-support-2087138
If nothing happens, open a thread in scam acquisition section,
https://bitcointalk.org/index.php?board=83.0
I don't think bitcasino would do any scam business for 1.6 btc even though it is a big amount of money! But I would suggest you to try these route! Let us know about the outcome!
Exactly '
Wait for a few days.
PM the concerned authorities.
If it still doesn't work then just request the moderator to move this thread in scam accusations or might as well just open a new one but be careful , take all the pictures , all the documents, data , keep them with you. Plus make sure that your account is well protected.
Plus as you see right there :
You do have to wait 48 hours ! So do not worry and keep us updated after the time. It is a big amount and they might have locked it for security purposes.
Hello, have anybody issue with bitcasino? They ask me to verify, i verified and no reply. Amount 1.6 btc.
Bitcasino has a representative in this forum so send a PM to that representative. Profile like is given below,
https://bitcointalksearch.org/user/bitcasinoio-support-2087138
If nothing happens, open a thread in scam acquisition section,
https://bitcointalk.org/index.php?board=83.0
I don't think bitcasino would do any scam business for 1.6 btc even though it is a big amount of money! But I would suggest you to try these route! Let us know about the outcome!
Verification needs time up to 7 days I think.You have to be patient and if you have abided by the rules and have not done anything wrong they will sort you out as they have done with everybody else until now.
I hope you can wait until Bitcasino finish to check and verify your account.
As @masulum said, it needs time, and I think the verification needs up to 3 days, and it could be 7 days.
Or you can visit on their thread and ask in there. Here is the thread: https://bitcointalksearch.org/topic/bitcasinoio-the-fun-fast-and-fair-gaming-experience-395617
I feel strange with @masulum said, did you want to try to get a welcome bonus by depositing 1 bitcoin, and then you wanted to withdraw it?
I hope you do not do that.
As @masulum said, it needs time, and I think the verification needs up to 3 days, and it could be 7 days.
Or you can visit on their thread and ask in there. Here is the thread: https://bitcointalksearch.org/topic/bitcasinoio-the-fun-fast-and-fair-gaming-experience-395617
I feel strange with @masulum said, did you want to try to get a welcome bonus by depositing 1 bitcoin, and then you wanted to withdraw it?
I hope you do not do that.
Thank u, but they no response to me, i think 4 days its many time, I sent all documets and me wrote verification passed succesful.
No, i made many bets on baccarat, more then deposited amount.
I hope you can wait until Bitcasino finish to check and verify your account.
As @masulum said, it needs time, and I think the verification needs up to 3 days, and it could be 7 days.
Or you can visit on their thread and ask in there. Here is the thread: https://bitcointalksearch.org/topic/bitcasinoio-the-fun-fast-and-fair-gaming-experience-395617
I feel strange with @masulum said, did you want to try to get a welcome bonus by depositing 1 bitcoin, and then you wanted to withdraw it?
I hope you do not do that.
As @masulum said, it needs time, and I think the verification needs up to 3 days, and it could be 7 days.
Or you can visit on their thread and ask in there. Here is the thread: https://bitcointalksearch.org/topic/bitcasinoio-the-fun-fast-and-fair-gaming-experience-395617
I feel strange with @masulum said, did you want to try to get a welcome bonus by depositing 1 bitcoin, and then you wanted to withdraw it?
I hope you do not do that.
Verification need time, it's depend on how much data need to verify by team.
Regarding your fund, Maybe you can provide further information about your case. If I see from pict, your account is frozen because you just made a deposit and tried to withdraw it. it will better to try to wait for 48 hours according to the text warning that has been mentioned. Next, if you are still unable to make a withdrawal, try sending an email and attaching the origin of the funds you sent to your account. Hopefully there will be a Bitcasino team who will provide clarification.
you must send PM to @Bitcasino.io Support, he will be able to see what is happening and who knows can speed up the process of your problem.
PS: he was online today
quote for image visibility
Verification need time, it's depend on how much data need to verify by team.
Regarding your fund, Maybe you can provide further information about your case. If I see from pict, your account is frozen because you just made a deposit and tried to withdraw it. it will better to try to wait for 48 hours according to the text warning that has been mentioned. Next, if you are still unable to make a withdrawal, try sending an email and attaching the origin of the funds you sent to your account. Hopefully there will be a Bitcasino team who will provide clarification.
Hi, thank u for support, but account was blocked 4 days ago, and still this issue - 48 hours. I wrote on email - no response. Verification need time, it's depend on how much data need to verify by team.
Regarding your fund, Maybe you can provide further information about your case. If I see from pict, your account is frozen because you just made a deposit and tried to withdraw it. it will better to try to wait for 48 hours according to the text warning that has been mentioned. Next, if you are still unable to make a withdrawal, try sending an email and attaching the origin of the funds you sent to your account. Hopefully there will be a Bitcasino team who will provide clarification.
Verification need time, it's depend on how much data need to verify by team.
Regarding your fund, Maybe you can provide further information about your case. If I see from pict, your account is frozen because you just made a deposit and tried to withdraw it. it will better to try to wait for 48 hours according to the text warning that has been mentioned. Next, if you are still unable to make a withdrawal, try sending an email and attaching the origin of the funds you sent to your account. Hopefully there will be a Bitcasino team who will provide clarification.
Hello, have anybody issue with bitcasino? They ask me to verify, i verified and no reply. Amount 1.6 btc.
https://i.postimg.cc/135CX4rb/C799-DC29-C86-F-4-A69-B205-9-E067-A9568-C8.jpg
https://i.postimg.cc/135CX4rb/C799-DC29-C86-F-4-A69-B205-9-E067-A9568-C8.jpg
Jump to: