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Topic: 🚩 Bitcasino.io – the FUN, FAST and FAIR gaming experience! 🚩 - page 109. (Read 196393 times)

hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Aaaaaand, finally we are LIVE!
We are live with new slots from Betsoft Gaming - better quality, speed and bonuses, included roulette and blackjack.
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Hey guys!

Hopefully we can switch on one more operator of slot games during this week. Looking forward to show you some new games from Betsoft Gaming!

hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Issue was solved before you write on forum - you got email from our support with excuses. Anyway, that wasn't good start for you and we understand that.
We will try to do our best to make service better.
hero member
Activity: 952
Merit: 1005
frantorres_995 at socialmedia
Yes:
Quote
in the mean time so you dont have to wait we have manually credited the amount to your account and i'll get back to you soon as fixed, really sorry about this but you have funds there now!



On Sat, Feb 22, 2014 at 11:48 AM, Andrea Sterling <[email protected]> wrote:
Hiya,

So sorry that there has been a mistake on your account, it will be fixed shortly and i'll let you know

Cheers
Andrea

It was solved after my post, anyway I do not want to try it now.


Thx for your help.


PD: Withdrawals are not automated.
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Hey elbill,

We are really sorry, that was just misunderstanding and we checked wrong account who deposited same amount as you in the same day and had a history of gameplay... Money should already appear on your account and you can also withdraw them whenever you want. You also got an email from our support agents.
hero member
Activity: 952
Merit: 1005
frantorres_995 at socialmedia
Signed up there. Sent BTC to my wallet there, after 6 transactions, it's not there. Be careful.

The same....Deposit, after 8 confirmations nothing and they say:

Quote
Our technical team checked the problem. Your deposit was successful, and you have also played games with the deposited amount.

Regards,
Olga
Bitcasino.io Support


Chat:

Quote
What game is supposed to have played?
Olga:
just a moment, please, I will check with our managers
12:40 pm
(After 10 minutes)
12:41 pm You cant find anything because I never play, I never receive my deposit. Appear in "your deposits" but never credited to my balance


I played considerable amounts (>5btc) in almost all existing bitcoin games & casinos, anyone can check my posts, I'm not a troll lying for a handout.

Be careful may be a scam.


EDIT***

It was solved after my post
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Lord of the ocean is known as Poseidon and his appearance in our bitcoin slot means big cash! Try it now on www.bitcasino.io:

hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
And here is a small look on how our live dealers are working now (on example of roulette game):



Have a great time and enjoy best possible experience in online gaming for bitcoin players!
sr. member
Activity: 457
Merit: 251
Thank you, really Wink

~Edit

Payout just came instantly into my wallet!
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Affiliate program?


Looking for it till the end of this week. Will PM you after we go live.

Please PM me, too. Thank you

Deal, will send you a message as well. And I have good news! We arranged an issue with our hot wallet and now you can get your payment - at the moment we just sent you money back on your account, so you can proceed with cashout any time. Sorry for waiting, but hopefully we wont have same situation again!
sr. member
Activity: 457
Merit: 251
Affiliate program?


Looking for it till the end of this week. Will PM you after we go live.

Please PM me, too. Thank you
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Affiliate program?


Looking for it till the end of this week. Will PM you after we go live.
sr. member
Activity: 457
Merit: 251
Any one tried this ?

I will write here when i got my withdrawl.
sr. member
Activity: 462
Merit: 250
Any one tried this ?
hero member
Activity: 586
Merit: 500
Gambling bitcoin webmaster
Affiliate program?
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
No practice or freeplay mode? HUGE turnoff for me. Very disappointing.

We will launch new slot games quite soon (with demo versions also). Working on it! The last thing what we want is to make anyone dissapointed with our service.
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
thank you Wink

Is there a chance for a redemption? ^^
I really like your casino. Book of Ra is best Cheesy

Hey,

We are just reloading our hot wallet, so that wasn't technical issue in the end. I will contact you via PM after we finish this process.
sr. member
Activity: 406
Merit: 250
No practice or freeplay mode? HUGE turnoff for me. Very disappointing.
sr. member
Activity: 457
Merit: 251
thank you Wink

Is there a chance for a redemption? ^^
I really like your casino. Book of Ra is best Cheesy
hero member
Activity: 864
Merit: 1002
Over 1,300 games in store for you!
Hey,

Im sorry to hear about this problem... It's a technical issue and unfortunately it happened on Sunday while our tech department is on weekend. We will solve it during tomorrow and I will come back to you via PM and here.
Sorry once again - we will do our best to solve it asap!
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