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Topic: bitcoinexchange.cc has not sent my $$ for TWO WEEKS (Read 3631 times)

sr. member
Activity: 446
Merit: 252
Bumping this so that no one else gets suckered into using this guy. Everyday he says the transaction will happen today. This has been going on for five or six days. I'm not going so far as to call him a scam, but don't make claims you can't back up. If it's going to take you a week, then say that. If you're looking for a good exchange service, I'd look elsewhere.
newbie
Activity: 51
Merit: 0
I sent him $300 USD using moneypak 12 hours ago.  I am worried because my last transaction with "trader steve" went every well.  No response from bitcoinExchange in my emails.  I guess he's going through some shit but if this is going to take WEEKS then forget it, i'd rather deal with someone else.  I wish I started reading some of these posts. 

BitcoinExchange, if it's going to take days, or weeks for that matter,  then please don't use the moneypak so I can trade elsewhere.   Unless, of course, it's already been used.

I'll let you guys know how the transaction goes guys or if I hear from bitcoinExchange, I know my situation may seem tame compared to everyone elses, but I planned on exchanging that USD for BTC ASAP because I am moving within 2 days and literally need that money, whether it's in BTC or USD.  preferably BTC.


Hey, i had the same issue as you earlier in the thread...sent my code via the site then found out he was MIA. So I went to https://www.moneypak.com/balanceinquiry.aspx and put in my code, luckily the money was still there! So my next step and what you'll have to do, was to download mirc, connect to a freenode network and join #bitcoin-otc In bitcoin otc you can trade with the individuals in the chat room, moneypak for bitcoin. You'll have to register with the bot (gribble) but the people in the otc foyer are helpful with this. After you're registered/authenticated, tell them and in channel #bitcoin-pit that you have a moneypak, the amount and that you're wanting BTC. Make sure the person you're trading with is trusted/authenticated, give them your moneypak code, and they'll get your bitcoin address and you'll have em in minutes

If this helped you and you're feeling generous with your new BTC, feel free to donate 1GfMWhREmpYaYZELJ1ruyi3ymnSQqoomat Wink
newbie
Activity: 12
Merit: 0
Sent my funds 13 Jun 2011. Waited a long time to see the cash sent out 6th of july. But either he or as he says WU typed the name wrong, so i've not been able to pick up my money yet. A lot of requests have been sent but nothing happens although a lot of promises have been made. Now he's not even responding to emails anymore. WU's fault or not, this is VERY bad service and cannot in anyway recommend this guy.
newbie
Activity: 42
Merit: 0
I sent him $300 USD using moneypak 12 hours ago.  I am worried because my last transaction with "trader steve" went every well.  No response from bitcoinExchange in my emails.  I guess he's going through some shit but if this is going to take WEEKS then forget it, i'd rather deal with someone else.  I wish I started reading some of these posts. 

BitcoinExchange, if it's going to take days, or weeks for that matter,  then please don't use the moneypak so I can trade elsewhere.   Unless, of course, it's already been used.

I'll let you guys know how the transaction goes guys or if I hear from bitcoinExchange, I know my situation may seem tame compared to everyone elses, but I planned on exchanging that USD for BTC ASAP because I am moving within 2 days and literally need that money, whether it's in BTC or USD.  preferably BTC.

newbie
Activity: 3
Merit: 0
I placed order on Aug 4th for BC.  My Moneypak has been empty for days now.  No response from emails asking for status.  I would feel a whole lot better if bitcoinexchange.cc would reassure me that I will get my bitcoins, albiet at a snails pace.  I feel ill...
newbie
Activity: 2
Merit: 0
I placed my order July 28th by Moneypak and still havent gotten my Bitcoins. I checked and there is 0.00 on my moneypak so he already has my money but wont send me the coins. No reply from instant messages or emails.

Seriously feeling scam here.

Same here anon3939. I paid with a MoneyPak on the 2nd, and the card is empty. No bitcoins.

He hasn't responded to any of my 3 emails. I'm not feeling particularly hopeful.

Probably should have gone with bitcoinbux.com, they responded to me within the hour.
full member
Activity: 207
Merit: 100
It takes some time but it DOES go through. And it's still faster than bloody dwolla.
newbie
Activity: 51
Merit: 0
Damn! I wish I would have saw the updates to this thread before I gave him my code last night! How do I check to see if i have a balance still and if I do, how do I withdraw it so he cant get to it now?
newbie
Activity: 15
Merit: 0
Isn't .cc blocked by google for spam/viruses?

you mean by google's gmail?

.cc certainly comes up on google searches...
newbie
Activity: 56
Merit: 0
Isn't .cc blocked by google for spam/viruses?
newbie
Activity: 65
Merit: 0
I placed my order July 28th by Moneypak and still havent gotten my Bitcoins. I checked and there is 0.00 on my moneypak so he already has my money but wont send me the coins. No reply from instant messages or emails.

Seriously feeling scam here.
newbie
Activity: 1
Merit: 0
I paid by MoneyGram on Friday (July 22nd). Haven't heard from him since then, no response to my emails.

edit: I received the bitcoins.
Xin
newbie
Activity: 2
Merit: 0
I sent them a MoneyPak last night, and received BTC this morning according to blockexplorer (I haven't finished downloading the latest block chain yet).  Just reporting a positive experience.
newbie
Activity: 2
Merit: 0
signed up here just to report..

this guy exchanged my first greendot for me as planned.  Then exchanged the second GD # I sent him for a larger amount and he tried to play it like the card was no good, or the number had already been used. I pgp'd him the number in under twenty minutes after I bought it, I have the receipt and card in my hand and no one else could have cashed it.. bullshit,  he/she is selectively scamming and should be avoided at all cost


HOLD::  he is investigating my issue, will update..  

no responses yet.. Angry

this guy is ripping me off im pretty sure... ill make sure to tarnish his rep to everyone I can.. just straight up theft..


^^^^^^ too late to edit this, but it has been resolved and I have been paid in full by Bitcoinexchange.cc
newbie
Activity: 2
Merit: 0
signed up here just to report..

this guy exchanged my first greendot for me as planned.  Then exchanged the second GD # I sent him for a larger amount and he tried to play it like the card was no good, or the number had already been used. I pgp'd him the number in under twenty minutes after I bought it, I have the receipt and card in my hand and no one else could have cashed it.. bullshit,  he/she is selectively scamming and should be avoided at all cost


HOLD::  he is investigating my issue, will update..  

no responses yet.. Angry

this guy is ripping me off im pretty sure... ill make sure to tarnish his rep to everyone I can.. just straight up theft..
newbie
Activity: 5
Merit: 0
Did another exchange with these guys and the cash was in my hand in under 72 hours.  Good service.
newbie
Activity: 18
Merit: 0
Sent MG for BTC and had them in my wallet in 24 hours. Would definitely trade with again. Bitcoin Poker here I come  Grin
newbie
Activity: 3
Merit: 0
Got my MoneyPak exchanged for BTC in less than 10minutes!  Great service!
newbie
Activity: 5
Merit: 0
Bitcoin paid me, it wasn't as harrowing as the post above, but it did take longer than the 72 hours initially quoted but it's not a big deal since it was only a few days late.
newbie
Activity: 13
Merit: 0
tl, dr
BitcoinExchange paid me,  and it was an awful experience.

BitcoinExchange paid me in $885 (less 5.5%, less $52 WU fee, less $8) last Wednesday.
It took OVER THREE WEEKS to get my money.

I consider BitcoinExchange to be honest, but not fast or easy to deal with.

In his defense **SOME** of the issues were beyond his control but some things were his fault.

In general he took much longer than 24 hours to reply to emails. Often 3 days and occasionally more.


When I first wanted to do business with him I emailed him exactly what I needed and when. He sent me a personalized resonance and said he could send me money within about 24 hours. This was AFTER Paypal had frozen a lot of his funds, June 11th.

When I wrote him after 48 hours he responded (36 hours later) that the time frame was 24-72 hours and I could expect my money with in the NEXT 72 hours. This already put me 5 days into a 24-72 hour order.  When I emailed him again he said he would pay me “tonight or tomorrow morning” Three days AFTER that email, MtGox hacked and crashed. The MtGox crash should not have affected my order.

For the next 10 days he did not respond to emails. I warned him I would start posting a fair account of the transaction on the forum but did not get a response until after I actually did so.

He wrote "tomorrow for sure" on the June 29th. I got an email the 30th that said he would send it Friday morning (July 1st). I did not hear from him again for the next four days. He said he had cash in hand but I wasn't actually paid until two days after that.

Throughout this ordeal he has blamed PayPal, MtGox, and Western Union. The first two should not have affected my order and he had options for working around WU, which he eventually used.

Besides being very slow and lack communication, a few other  things really annoy me. He took a 4 day vacation for 4th of July while I was stuck at home waiting for a little cash. He charged an undisclosed $8 mystery fee in addition to the 5.5% and the WU charge. 

This was a bad experience for me and I would not recommend BitcoinExchange. Yes, he is honest about giving you your money but not about his other promises. I think he means well but makes excuses is simply not equipped to run his business professionally.

His emails were polite and the actual transaction was great. If I had not waited three weeks and had a pile of unfulfilled promises I would have given an outstanding review.

TL, DR
BitcoinExchange paid me,  and it was an awful experience.
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