Topic: ★ BITCOINRUSH CASINO AND SPORTSBOOK EST. 2013 ★ - page 7. (Read 218942 times)
4 days waiting withdrawal and they dont respond.
I can understand your frustration carton , I had a similar problem with another site and pretty much the same story
in my case it was a friend that I know him and he used to bet my tennis plays that I send him , after explaining what's going on the site paid both of us with no problems
let's just wait and see what bitcoinrush will say here but probably you will get your money
players should respect the limits of the site , but thing is that you can always place more money by placing the rest of your stake in other pinnacle alternatives so I'm not sure why would someone multi account to get higher limits in a site that uses pinnacle
I always think that, but more than 18 days no news. Even in the forum I dont get replies of the administrator, by email 1 week without news. Yeah think the same I could use some of the dozens of bookies mirror pinnacle, it is insane but it isnt the case because I dont bet too much, with btcrush max was enough for me. I think that they have some kind of problem or I dont know but it is very weird. The lack of information etc. I will look all my options and will give them until I come back home. in my case it was a friend that I know him and he used to bet my tennis plays that I send him , after explaining what's going on the site paid both of us with no problems
let's just wait and see what bitcoinrush will say here but probably you will get your money
players should respect the limits of the site , but thing is that you can always place more money by placing the rest of your stake in other pinnacle alternatives so I'm not sure why would someone multi account to get higher limits in a site that uses pinnacle
Thank for your time answering me too.
This is a long term project and I love this kind of project because they are already proven and tested online casino. I love their game feature it is like an adult casino that offer pure bitcoin casino with good customized game including card game,sportbook and even simple roulette that all of us are want.
Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
I will have someone reach out, from what I have seen / been told - this is an issue with multiple accounts (with rather blatant proof). Please follow the rules, and be patient as the team sorts out all their proof.
btw also I was 3º in leaderboard and dont receive any notification, how it works? Curious for known if you pay that or not.
Why don't you open scam accusation thread with all proof, if you think they are not responding you?
Just go on this board https://bitcointalk.org/index.php?board=83.0 and open thread with all proof.
I can understand your frustration carton , I had a similar problem with another site and pretty much the same story
in my case it was a friend that I know him and he used to bet my tennis plays that I send him , after explaining what's going on the site paid both of us with no problems
let's just wait and see what bitcoinrush will say here but probably you will get your money
players should respect the limits of the site , but thing is that you can always place more money by placing the rest of your stake in other pinnacle alternatives so I'm not sure why would someone multi account to get higher limits in a site that uses pinnacle
in my case it was a friend that I know him and he used to bet my tennis plays that I send him , after explaining what's going on the site paid both of us with no problems
let's just wait and see what bitcoinrush will say here but probably you will get your money
players should respect the limits of the site , but thing is that you can always place more money by placing the rest of your stake in other pinnacle alternatives so I'm not sure why would someone multi account to get higher limits in a site that uses pinnacle
Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
I will have someone reach out, from what I have seen / been told - this is an issue with multiple accounts (with rather blatant proof). Please follow the rules, and be patient as the team sorts out all their proof.
btw also I was 3º in leaderboard and dont receive any notification, how it works? Curious for known if you pay that or not.
Why don't you open scam accusation thread with all proof, if you think they are not responding you?
Just go on this board https://bitcointalk.org/index.php?board=83.0 and open thread with all proof.
why withdrawal taking more than 12 hours?? it's small amount under 0.5 btc?
Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
I will have someone reach out, from what I have seen / been told - this is an issue with multiple accounts (with rather blatant proof). Please follow the rules, and be patient as the team sorts out all their proof.
btw also I was 3º in leaderboard and dont receive any notification, how it works? Curious for known if you pay that or not.
I am going to explain my case step by step, if someone dont understand something please let me know, my english isnt the best and I dont have too much time.
Also If someone dont believe something I Will show without problem.
Well All started when I deposited the 2019-05-03 16:38:16 my first 0.139927B after that I made other 4 deposits between 5-03 and 5-17 in total 0.66 BTC. I made it because I read that it was one of the most reputable BTC bookmaker and because of his high odds but actually I dindt make a great research due to the fact that now I have read some bad reviews giving them from C to lower.
In the beggining I started with losses but after a Good strike I had/have 1.498 BTC, I dont know my exactly rotation but I was 3º the last time I saw the june leaderboard (btw never receive the prize, but dont sure if I finish 3º but probably yes because i was far away of the 4º) . And it was half sportsbook- half Blackjack.* In july I dont make sports bets and only play a bit of BlackJack.
Continuing with the story the 2019-06-21 11:45:05 (more than 15 days have passed) I made a 0.3 BTC withdrawl. 2 days after I started to be nervous because in his web you can read that they take 6-12-24 hours máximum to proccess the withdrawl (I think that it is a lack of professionalism that in 3 differents parts of the web you can read 6 / 12 / 24 hours , what it depends??).
After that I contacted to them the 06-23 receiving a short answer 2 days later** where they only told me that my acc was flagged and risk department Will be in contact within 24 hours. After more than 40 hours and some emails from my asking to hurry up now they sent me other email where they told me that risk department Will take 24/48 hours to answer ( 40 hours alreaddy passed) . The next day finally they told me that risk deparment says that other User and me are the same User because we made the same bets with same subnet IP and If I could clarify this. I clearly explain them how I did in this chat the next: I follow a tipster and in the chat I recommend that bookie it is the reason of the same bets, and even offer to showing the tipster btw it is about 25% or i think that even much less of my rotation. Talking about the IP is completely imposible because I only logging in my house or in my mobile and nobodys use my same IP (Btw I dont understand what subnet IP means).***
After that , I thought everything Will be resolve and I made a post in this fórum even, but it was 9 days ago. I only receive 2 emails more emails, 1 8 days ago where they told me that they will asked me more information in the next days and other 4 days ago where they told me that fraud deparment is going to reach me out directly. After that I send them emails and dont even get answers.
I think that I dont forget anything and if someone tell me if I can upload screenshoot of the private conversation without breaking rules/sportsbook rules I will do.
I have been very patience, I understand the misunderstood, I understand some delays in answers but 15 days have passed and I only received bullshit, not full explenations, no risk deparment, no solutions, anything.
Probably some of you have more experience or know how to contact them directly if someone can help me I will be very grateful, It is causing my discomfort and upset. The less that I expect from a bookie where I have 15k is answer me shortly and properly complying his terms.
*Think that it is important to notice that this bookie is small and maybe it is the cause of all the problems, due to the fact that they have lot of years int he industry you could think that they are big and solvent but the true is that with a medium rotation I was his 3 bigger player in june.
** The worst of all the case and one of the things that it is more annoying is lack of answers and his time to answer me when they said in his web that maximum 24 hours.
***Recently I asked in the tipster chat who is the User ID they gave me and the guy and surprise he isnt of my country and never been here. So is completely imposible ip/subnet is the same.
Also If someone dont believe something I Will show without problem.
Well All started when I deposited the 2019-05-03 16:38:16 my first 0.139927B after that I made other 4 deposits between 5-03 and 5-17 in total 0.66 BTC. I made it because I read that it was one of the most reputable BTC bookmaker and because of his high odds but actually I dindt make a great research due to the fact that now I have read some bad reviews giving them from C to lower.
In the beggining I started with losses but after a Good strike I had/have 1.498 BTC, I dont know my exactly rotation but I was 3º the last time I saw the june leaderboard (btw never receive the prize, but dont sure if I finish 3º but probably yes because i was far away of the 4º) . And it was half sportsbook- half Blackjack.* In july I dont make sports bets and only play a bit of BlackJack.
Continuing with the story the 2019-06-21 11:45:05 (more than 15 days have passed) I made a 0.3 BTC withdrawl. 2 days after I started to be nervous because in his web you can read that they take 6-12-24 hours máximum to proccess the withdrawl (I think that it is a lack of professionalism that in 3 differents parts of the web you can read 6 / 12 / 24 hours , what it depends??).
After that I contacted to them the 06-23 receiving a short answer 2 days later** where they only told me that my acc was flagged and risk department Will be in contact within 24 hours. After more than 40 hours and some emails from my asking to hurry up now they sent me other email where they told me that risk department Will take 24/48 hours to answer ( 40 hours alreaddy passed) . The next day finally they told me that risk deparment says that other User and me are the same User because we made the same bets with same subnet IP and If I could clarify this. I clearly explain them how I did in this chat the next: I follow a tipster and in the chat I recommend that bookie it is the reason of the same bets, and even offer to showing the tipster btw it is about 25% or i think that even much less of my rotation. Talking about the IP is completely imposible because I only logging in my house or in my mobile and nobodys use my same IP (Btw I dont understand what subnet IP means).***
After that , I thought everything Will be resolve and I made a post in this fórum even, but it was 9 days ago. I only receive 2 emails more emails, 1 8 days ago where they told me that they will asked me more information in the next days and other 4 days ago where they told me that fraud deparment is going to reach me out directly. After that I send them emails and dont even get answers.
I think that I dont forget anything and if someone tell me if I can upload screenshoot of the private conversation without breaking rules/sportsbook rules I will do.
I have been very patience, I understand the misunderstood, I understand some delays in answers but 15 days have passed and I only received bullshit, not full explenations, no risk deparment, no solutions, anything.
Probably some of you have more experience or know how to contact them directly if someone can help me I will be very grateful, It is causing my discomfort and upset. The less that I expect from a bookie where I have 15k is answer me shortly and properly complying his terms.
*Think that it is important to notice that this bookie is small and maybe it is the cause of all the problems, due to the fact that they have lot of years int he industry you could think that they are big and solvent but the true is that with a medium rotation I was his 3 bigger player in june.
** The worst of all the case and one of the things that it is more annoying is lack of answers and his time to answer me when they said in his web that maximum 24 hours.
***Recently I asked in the tipster chat who is the User ID they gave me and the guy and surprise he isnt of my country and never been here. So is completely imposible ip/subnet is the same.
When you try to justify your multiple account deal its mostly a useless effort. If it is from the same IP then it is from the same IP, you can't just recommend someone in a tipster chat and happen to have same IP with all of them. If there are 2 accounts with same IP from same network then it means its multiple account and there is no turning back from that, the casino is never responsible for giving you your money back if you have done that.
All the excuses all the reasons and all the bullshit someone can throw will not make a small dent in a huge casino like bitcoinrush reputation, you can do whatever you want, in the end the gamblers will check if you had 2 accounts with same IP and they will just agree thats illegal and not allowed and continue to bet with bitcoinrush like however they want.
Hi. Who says that 2 persons used the same IP? I obviously know that. The problem is that 2 persons dont use the same IP. They are only acting like that because several persons make the same bets. But How I already tell in my case it is only a small % of all my rollover casino/sportsbook.All the excuses all the reasons and all the bullshit someone can throw will not make a small dent in a huge casino like bitcoinrush reputation, you can do whatever you want, in the end the gamblers will check if you had 2 accounts with same IP and they will just agree thats illegal and not allowed and continue to bet with bitcoinrush like however they want.
So what are you telling me ( I dont know if you have something with them) is that they should stole my deposit and winnings and they are right? In that case you are insane.
Btw other 4 days without information. Great from a bookie which says that maximum 24 hours to answer.
Already preparing the post with all the explanations but dont have much time.
Would be great if someone told them to answer.
When you try to justify your multiple account deal its mostly a useless effort. If it is from the same IP then it is from the same IP, you can't just recommend someone in a tipster chat and happen to have same IP with all of them. If there are 2 accounts with same IP from same network then it means its multiple account and there is no turning back from that, the casino is never responsible for giving you your money back if you have done that.
All the excuses all the reasons and all the bullshit someone can throw will not make a small dent in a huge casino like bitcoinrush reputation, you can do whatever you want, in the end the gamblers will check if you had 2 accounts with same IP and they will just agree thats illegal and not allowed and continue to bet with bitcoinrush like however they want.
All the excuses all the reasons and all the bullshit someone can throw will not make a small dent in a huge casino like bitcoinrush reputation, you can do whatever you want, in the end the gamblers will check if you had 2 accounts with same IP and they will just agree thats illegal and not allowed and continue to bet with bitcoinrush like however they want.
Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
I will have someone reach out, from what I have seen / been told - this is an issue with multiple accounts (with rather blatant proof). Please follow the rules, and be patient as the team sorts out all their proof.
btw also I was 3º in leaderboard and dont receive any notification, how it works? Curious for known if you pay that or not.
Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
I will have someone reach out, from what I have seen / been told - this is an issue with multiple accounts (with rather blatant proof). Please follow the rules, and be patient as the team sorts out all their proof.
Still doesnt have information after 13 days. How I told them thorugh email tomorrow I am going to expose here and other forums the case. It is a shame.
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
If someone know how to contact them thorugh slacks or something like that will appreciate to try to give them a last chance. Thanks
Parlay min is now 0.5 mBTC; thanks for the suggestion.
Thanks for that, much appreciated! However, I just tried to place a bet but it won't let me. When clicking Submit, it still says "invalid amount". I placed 1 mBTC anyway since I really wanted the bet (great AFCON odds on underdogs btw!).
Another thing, if I put round numbers in the parlay box, the potential win is adjusted, but if I put in a decimal amount like 1.5, it only shows me the potential win for the closest round number (rounded down). I never realised it until now trying to put in decimal amounts of mBTC but it is something to fix when possible =)
Only want to tell that my case was a misunderstanding and I am waiting for resolution. The help take a while to come but finally I receive an email from risk department. Will tell here when all is solved.
glad you having some progress , it's been a long time since I made a withdrawal so I have no idea
next time maybe try joining slack and contact admin there , you will probably get a faster response than posting here
Hey guys, I ran into a new issue at the Sportsbook. I'm a parlay player but since BTC price has gone into the stratosphere (relatively), I've decided to trim down on my bets but noticed that 0.5 mBTC bets aren't accepted for parlays. Error message I get is "invalid bet amount" so I assume it's too low.
Only, that's still over $6 a pop at today's prices. Any chance we can consider lowering the betting limits for parlays?
Only, that's still over $6 a pop at today's prices. Any chance we can consider lowering the betting limits for parlays?
yeah I agree , many players would prefer lower limits since not everyone can afford a full 1 mbtc bet
DM Tim in slack mate , I guess he will lower it or at least for parlays
@carton97: Yeah, Slack's where the community's at, and you'll gain a bit of insight into the company workings there too -- Monster Byte, that is, of which Bitcoinrush is 1 brand.
@SyGambler: Thanks for the suggest, just did that;) I know serious gamblers probably see $5 very casually but I do like my parlays quite long sometimes, plus you're right, regardless of price a lot of crypto players start of really small. I suppose the alt options should be looked into but I generally hold everything in BTC on gaming.
@SyGambler: Thanks for the suggest, just did that;) I know serious gamblers probably see $5 very casually but I do like my parlays quite long sometimes, plus you're right, regardless of price a lot of crypto players start of really small. I suppose the alt options should be looked into but I generally hold everything in BTC on gaming.
Parlay min is now 0.5 mBTC; thanks for the suggestion.
@carton97: Yeah, Slack's where the community's at, and you'll gain a bit of insight into the company workings there too -- Monster Byte, that is, of which Bitcoinrush is 1 brand.
@SyGambler: Thanks for the suggest, just did that;) I know serious gamblers probably see $5 very casually but I do like my parlays quite long sometimes, plus you're right, regardless of price a lot of crypto players start of really small. I suppose the alt options should be looked into but I generally hold everything in BTC on gaming.
@SyGambler: Thanks for the suggest, just did that;) I know serious gamblers probably see $5 very casually but I do like my parlays quite long sometimes, plus you're right, regardless of price a lot of crypto players start of really small. I suppose the alt options should be looked into but I generally hold everything in BTC on gaming.
Only want to tell that my case was a misunderstanding and I am waiting for resolution. The help take a while to come but finally I receive an email from risk department. Will tell here when all is solved.
glad you having some progress , it's been a long time since I made a withdrawal so I have no idea
next time maybe try joining slack and contact admin there , you will probably get a faster response than posting here
Hey guys, I ran into a new issue at the Sportsbook. I'm a parlay player but since BTC price has gone into the stratosphere (relatively), I've decided to trim down on my bets but noticed that 0.5 mBTC bets aren't accepted for parlays. Error message I get is "invalid bet amount" so I assume it's too low.
Only, that's still over $6 a pop at today's prices. Any chance we can consider lowering the betting limits for parlays?
Only, that's still over $6 a pop at today's prices. Any chance we can consider lowering the betting limits for parlays?
yeah I agree , many players would prefer lower limits since not everyone can afford a full 1 mbtc bet
DM Tim in slack mate , I guess he will lower it or at least for parlays
Only want to tell that my case was a misunderstanding and I am waiting for resolution. The help take a while to come but finally I receive an email from risk department. Will tell here when all is solved.
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