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Topic: Bitcoins Direct Support Thread - page 11. (Read 77876 times)

sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
November 01, 2012, 06:25:39 PM
Important update:
The new FastCash4Bitcoins site has relaunched today.  There are significant changes to the codebase.  To ensure we have the resources to keep a close eye on FC4B for the first few days, and to avoid any further disruptions we have decided to not to start Bitcoins Direct sales until Monday 11/5/2012.  We will start accepting PO requests beginning Sunday 11/4/2012.  Please don't send requests prior to that as they won't be accepted.  Please don't send emails requesting an exception because it will waste resources which could be spent ramping up volume on FC4B.  A good relaunch of FC4B is very important to ensure we can meet all your future coin needs.  Thank you for your understanding.

Staff

Tangible Cryptography
full member
Activity: 151
Merit: 100
October 31, 2012, 09:34:23 AM
Good luck to you getting everything back up and running - the new FC4B site design looks nice and crisp! 

Just commenting in hopes that maybe all of our collective support & well-wishes will help!
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 29, 2012, 08:03:15 AM
Update:

Still out of coins.  Had some power related delays in getting new version of FC4B completed.  We have a lot of unanswered emails/purchase requests in our inbox.  Going through them right now would simply delay work on getting FC4B launched.  So if you sent an email and nobody has responded it isn't personal it just that all efforts are being focused on getting FC4B up and running.   Sales through Bitcoins Direct will resume roughly 24 hours after FC4B is live again.

FC4B status/updates:
https://bitcointalksearch.org/topic/m.1304839
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 25, 2012, 06:20:57 PM
Update:
We are out of coins due to the temporary closure of FastCash4Bitcoins.  No exact ETA on when sales will resume but it will be Monday at the earliest.

Thank You,

Staff
Tangible Cryptography
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 18, 2012, 03:22:02 PM
[UPDATE]
We are lowering the discount on sales to 0.5% below the 'MtGox last price'. 
This applies to all new sales.  Clients who already have obtained a deposit code will retain the older discount rate.
full member
Activity: 147
Merit: 100
October 17, 2012, 05:15:59 PM
better to have you close it temporarily instead of try to sell what isn't there  Shocked
member
Activity: 66
Merit: 10
October 15, 2012, 07:12:13 PM
Is the 1% bonus still goin on? I am going to attempt my gpg message soon here.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 15, 2012, 08:40:24 AM
To answer some common questions I have gotten this morning:
If you need updated funding instructions you can request them at any time.
If you want to submit a deposit request for 10/18/2012 or later you can do it at any time.

If due to scheduling conflicts you MUST make a deposit prior to 10/18/2012 we will use the exchange rate at the time we transfer your coins on 10/18/2012.  Request a deposit code and in the request use 10/18/2012 as the date.   Make a note that deposit will be made early and you understand the exchange rate will be the rate at the time of the transfer on 10/18/2012.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 15, 2012, 08:01:52 AM
IMPORTANT UPDATE for 10/15/2012 to 10/17/2012: NEW SALES SUSPENDED.
We will be temporarily out of available coins until 10/18/2012.  Multiple large buyers have negotiated over the weekend our entire projected  coinflow for the next three days (~10,000 BTC).  We will resume accepting new deposits starting on Thursday 10/18/2012.  If we acquire more coins than anticipated and fund these orders quicker, this thread will be updated and new sales resumed earlier.
full member
Activity: 157
Merit: 103
October 13, 2012, 11:08:47 PM
Would like to make a purchase and am now downloading the encryption software. Can you give me (by pm if you prefer) instructions on how to get started? Will likely be bofa deposit. Thanks
full member
Activity: 147
Merit: 100
October 11, 2012, 04:48:26 AM
scammers suck, ruin it for everyone else :/
member
Activity: 66
Merit: 10
October 11, 2012, 01:25:14 AM
oh wow 2 days before I needed to buy, god damn i hate scammers ruin it for everyone else. -frustrated-
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 10, 2012, 04:57:41 PM
IMPORTANT UPDATE for 10/10/2012:  Due to a potential case of attempted fraud we are temporarily suspending deposits.
No client funds were lost or even at risk.  All existing orders will be paid in full and on time.  Tangible Cryptography LLC suffered no financial loss and will resume sales after a review of our policies and procedures.  Any new deposits received after 17:53 EST will be held until the review is complete..

DO NOT DEPOSIT FUNDS.  DO NOT DEPOSIT FUNDS. DO NOT DEPOSIT FUNDS.  DO NOT DEPOSIT FUNDS.
newbie
Activity: 37
Merit: 0
October 10, 2012, 04:54:35 PM
So you no longer accept Liberty Reserve, correct?
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 08, 2012, 07:01:48 PM
About cash deposits (PNC to be specific):

Will the teller mind if I hand him a deposit slip for TC filled out for $X in cash, and a withdrawal slip from my own account for $X?

No.  Other clients have done that without issue.
sr. member
Activity: 294
Merit: 250
October 08, 2012, 06:42:08 PM
About cash deposits (PNC to be specific):

Will the teller mind if I hand him a deposit slip for TC filled out for $X in cash, and a withdrawal slip from my own account for $X?
member
Activity: 66
Merit: 10
October 08, 2012, 06:06:08 PM
OK I figured out gpg. A lot easier than i thought. Is the 1% bonus still goin on?
member
Activity: 66
Merit: 10
October 06, 2012, 09:03:56 PM
hey TC, I'm gonna need 500 coming up either thursday or friday next week. I'll let ya know. May need some help with the encryption stuff
full member
Activity: 147
Merit: 100
October 06, 2012, 01:34:41 PM
as long as you are able to keep PNC bank deposits, this is something I was looking into the future for me.  For whatever reason, there are absolutely no BofA or Wells Fargo Banking locations nearby (closest is something like 120 miles away!)  PNC on the other hand is right across the street practically!
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 06, 2012, 12:50:46 PM
From the FastCash4Bitcoins,com thread:

We are discontinuing OKPAY effective 10/5/2012.  Any existing OKPay orders will be paid as normal.  While there is demand for OKPay the volume simply doesn't warrant the allocation of working capital.  In order to better serve our clients, we will continue to focus on our core deposit methods and reevaluate OKPay in the future.

Does that mean the Bitcoins Direct side no longer accepts OKPay as a funding method too?

Yes however we have some deals in progress which we will allow but effective 10/08/2012 we will stop accepting OKPay as a deposit method.  We will also no longer be accepting deposits via Western Union and Money Gram.  The reason for dropping WU/MG is different, as our volume continues to increase methods which require manual pickup are simply not scalable.  In order to better serve our clients we intend to refocus on our core fund transfer methods.  A more detailed explanation will be provided on Monday 10/08/2012.
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