Topic: Bitcoins Direct Support Thread - page 4. (Read 77903 times)
I did all that, even practiced by encrypting a message to myself and decrypting it successfully before I imported your key and encrypted one that I emailed to you. Did you get it ok?
New clients:
" You must understand how to use PGP. If you are unfamiliar with how to install PGP, import a public key, create a keypair, or send an encrypted plain text message you will not be able to use this service. All client correspondence is by PGP with no exceptions. We can't provide assistance on learning PGP, sorry we just don't have the time. "
I wish we could be a PGP tutorial service but given the time constraints we have, that simply isn't an option. If you wish to use this service you should ALREADY have installed a PGP client, created a person keypair, imported our company key and be familiar enough to encrypt a message to us containing your public key export and a brief message. If you can't do that ... you can't use this service.
" You must understand how to use PGP. If you are unfamiliar with how to install PGP, import a public key, create a keypair, or send an encrypted plain text message you will not be able to use this service. All client correspondence is by PGP with no exceptions. We can't provide assistance on learning PGP, sorry we just don't have the time. "
I wish we could be a PGP tutorial service but given the time constraints we have, that simply isn't an option. If you wish to use this service you should ALREADY have installed a PGP client, created a person keypair, imported our company key and be familiar enough to encrypt a message to us containing your public key export and a brief message. If you can't do that ... you can't use this service.
Update: Bitcoins Direct will be open to new clients on 04/09. See first post for instructions. You must understand how to use PGP. If you are unfamiliar with how to install PGP, import a public key, create a keypair, or send an encrypted plain text message you will not be able to use this service. All client correspondence is by PGP with no exceptions. We can't provide assistance on learning PGP, sorry we just don't have the time.
A bump for visibility as we are still getting PO request for funding by cash deposit.
Bank wires are easy. Just be sure you have the right info.
Once you see how your bank fills out the paperwork, you can probably do it all by email.
I can do mine by email. I print the form, fill it out, scan as .pdf and email to my bank manager.
Couldn't be easier.
Actually, now that I think about it, running to the store with a fistful of cash is much more involved. There is the paper trail, but for the most part, so what?
Once you see how your bank fills out the paperwork, you can probably do it all by email.
I can do mine by email. I print the form, fill it out, scan as .pdf and email to my bank manager.
Couldn't be easier.
Actually, now that I think about it, running to the store with a fistful of cash is much more involved. There is the paper trail, but for the most part, so what?
Update 04/04:
We are open again. On advice of counsel we are no longer accepting cash deposits. Due to MSB Guidelines released by FinCEN we are awaiting clarification by FinCEN on some regs before accepting cash deposits. We have filed with FinCEN to be registered as a MSB and have also sought an administrative ruling on the applicability of some sections of MSB regulations related to "virtual currencies".
At this time we will begin accepting PO requests on Sunday (04/07) for wires posting on Monday (04/08) or later. Previously someone asked for an exact deadline, this has never been an issue before but lets say 00:00:01 EST on Sunday. Please don't send PO requests early. We have found that the follow through rate is significantly lower for PO request made more than a day or two in advance. This just creates uncertainty in our available supply and creates wasted work for our staff.
Existing Clients:
If you need Bank Wire instructions please send a PGP signed and encrypted request to [email protected]
New Clients:
We are not accepting new clients at this time. We likely will open the service to new clients next week, depending on demand.
Staff
Tangible Cryptography, LLC
We are open again. On advice of counsel we are no longer accepting cash deposits. Due to MSB Guidelines released by FinCEN we are awaiting clarification by FinCEN on some regs before accepting cash deposits. We have filed with FinCEN to be registered as a MSB and have also sought an administrative ruling on the applicability of some sections of MSB regulations related to "virtual currencies".
At this time we will begin accepting PO requests on Sunday (04/07) for wires posting on Monday (04/08) or later. Previously someone asked for an exact deadline, this has never been an issue before but lets say 00:00:01 EST on Sunday. Please don't send PO requests early. We have found that the follow through rate is significantly lower for PO request made more than a day or two in advance. This just creates uncertainty in our available supply and creates wasted work for our staff.
Existing Clients:
If you need Bank Wire instructions please send a PGP signed and encrypted request to [email protected]
New Clients:
We are not accepting new clients at this time. We likely will open the service to new clients next week, depending on demand.
Staff
Tangible Cryptography, LLC
Pretty soon they'll find something wrong or unlawful with bank wires. You'd think plain old cash would be %100 ok to do. I will never understand how making a cash deposit to a business (paying for something) and then getting something in return (buying something) is unlawful. When bank wires become unlawful, what is next?
I've never done a bank wire before, do the instructions have the process?
Thanks
Update 04/04:
We are open again. On advice of counsel we are no longer accepting cash deposits. Due to MSB Guidelines released by FinCEN we are awaiting clarification by FinCEN on some regs before accepting cash deposits. We have filed with FinCEN to be registered as a MSB and have also sought an administrative ruling on the applicability of some sections of MSB regulations related to "virtual currencies".
At this time we will begin accepting PO requests on Sunday (04/07) for wires posting on Monday (04/08) or later. Previously someone asked for an exact deadline, this has never been an issue before but lets say 00:00:01 EST on Sunday. Please don't send PO requests early. We have found that the follow through rate is significantly lower for PO request made more than a day or two in advance. This just creates uncertainty in our available supply and creates wasted work for our staff.
Existing Clients:
If you need Bank Wire instructions please send a PGP signed and encrypted request to [email protected]
New Clients:
We are not accepting new clients at this time. We likely will open the service to new clients next week, depending on demand.
Staff
Tangible Cryptography, LLC
We are open again. On advice of counsel we are no longer accepting cash deposits. Due to MSB Guidelines released by FinCEN we are awaiting clarification by FinCEN on some regs before accepting cash deposits. We have filed with FinCEN to be registered as a MSB and have also sought an administrative ruling on the applicability of some sections of MSB regulations related to "virtual currencies".
At this time we will begin accepting PO requests on Sunday (04/07) for wires posting on Monday (04/08) or later. Previously someone asked for an exact deadline, this has never been an issue before but lets say 00:00:01 EST on Sunday. Please don't send PO requests early. We have found that the follow through rate is significantly lower for PO request made more than a day or two in advance. This just creates uncertainty in our available supply and creates wasted work for our staff.
Existing Clients:
If you need Bank Wire instructions please send a PGP signed and encrypted request to [email protected]
New Clients:
We are not accepting new clients at this time. We likely will open the service to new clients next week, depending on demand.
Staff
Tangible Cryptography, LLC
The simple solution is to pay a bit more, and charge a bit more.
True however Bitcoin is highly variable. Our highest volume day this year is about 30x that of the lowest. We may end up floating both rates but until recently sticking with static markups has been highly effective. It remains to be seen if the prior 10 days is the new normal or just an outlier. Yes if over a longer period of time the exchange rate continues to rise by 2% to 3% per day then we likely need to adjust our policies.
The simple solution is to pay a bit more, and charge a bit more.
I sent a PO request in this morning before you posted the update. Can I assume that the request will be discarded, or should I watch for a PO?
Yes sorry it will be declined. Working though the inbox now to reply to all clients.
I sent a PO request in this morning before you posted the update. Can I assume that the request will be discarded, or should I watch for a PO?
that's ok, gives me more time to raise some funds 
Update: Sorry to do this again but we are still not accepting new PO. Our incoming coin supply has significantly slowed. Bitcoin sellers tend to not make a transaction when the price is continually rising (as it has been for pretty much last two weeks). As a result our volume in bitcoins has been significantly below projection. To avoid anymore missed deadlines I am not going to provide an ETA. PO will be available when we have available Bitcoins.
It is an unfortunate (and expected) dynamic that we have seen in the past. High exchange rate - no problem. Low exchange rate - no problem. Slowly rising or falling exchange rate - no problem. Rapid an unrelenting rise - the flow of coins dries up to nothing.
I apologize to all our clients I made a projection, as I am forced to do pretty much everyday day, but was completely wrong this time. We will be diversifying over the next thirty days adding two sites offering alternate methods for bitcoiners to sell their coins. It is our goal that this will expand our available supply.
It is an unfortunate (and expected) dynamic that we have seen in the past. High exchange rate - no problem. Low exchange rate - no problem. Slowly rising or falling exchange rate - no problem. Rapid an unrelenting rise - the flow of coins dries up to nothing.
I apologize to all our clients I made a projection, as I am forced to do pretty much everyday day, but was completely wrong this time. We will be diversifying over the next thirty days adding two sites offering alternate methods for bitcoiners to sell their coins. It is our goal that this will expand our available supply.
- snip -
Update 3/31/2013: I estimate we will have sufficient supply on 04/03 to begin accepting PO. We will accept PO on 04/02 dated for 04/03 or later. Order for dates prior to 04/03 or received prior to 04/02 will not be accepted.
Update 3/31/2013: I estimate we will have sufficient supply on 04/03 to begin accepting PO. We will accept PO on 04/02 dated for 04/03 or later. Order for dates prior to 04/03 or received prior to 04/02 will not be accepted.
Having dammed the flow of bitcoins for a while, you may find that the pressure has built. When you open the floodgates a bit on Tuesday, you may find that the total volume of bitcoins requested via new PO are higher than usual. I hope you don't have to post another OUT OF STOCK notice in the first 24 hours.
Would you mind sharing the exact time of day that new orders will be accepted, so that those of us interested in ensuring that we get our order in before a new OUT OF STOCK notice know exactly how early to submit the order? Can I submit the order when it is 4/2 at the International Date Line? Do I need to wait until 4/2 at GMT? Do I need to wait until 4/2 at your local time (in which case, what timezone are you located in)?
Update 3/25/2013: We are temporarily OUT OF STOCK and thus not accepting new PO at this time. The company has agreed to more than one large multi-day orders. To ensure we can meet all obligations and provide the level of service our clients have come to expect we are temporarily suspending new PO for the rest of the week. We will re-evaluate our liquidity on 04/01.
Update 3/31/2013: I estimate we will have sufficient supply on 04/03 to begin accepting PO. We will accept PO on 04/02 dated for 04/03 or later. Order for dates prior to 04/03 or received prior to 04/02 will not be accepted.
Update 3/31/2013: I estimate we will have sufficient supply on 04/03 to begin accepting PO. We will accept PO on 04/02 dated for 04/03 or later. Order for dates prior to 04/03 or received prior to 04/02 will not be accepted.
Hi opentoe, are you a customer of Bitcoins Direct? Would you sell me one of your coins?
Hello. Yes, I'm a customer but I'm looking to buy BTC myself right now. Just trying to avoid the back alley deals right now. Apparently ALL the major players are out of coin for some reason.
I still have coins! PM me!
See my feedback here:
http://bitcoin-otc.com/viewratingdetail.php?nick=EPiSKiNG-&sign=ANY&type=RECV
-EP
Hi opentoe, are you a customer of Bitcoins Direct? Would you sell me one of your coins?
Hello. Yes, I'm a customer but I'm looking to buy BTC myself right now. Just trying to avoid the back alley deals right now. Apparently ALL the major players are out of coin for some reason.
Hi opentoe, are you a customer of Bitcoins Direct? Would you sell me one of your coins?
So no more for a guy like me that wants to buy $1000 or whatever is no more?
O, I see it...for the rest of the week. I didn't read that part before. I guess it is time to pay %5 now.
O, I see it...for the rest of the week. I didn't read that part before. I guess it is time to pay %5 now.
Temporarily Closed to new orders.
We have received multiple large multi-day orders. To ensure we can meet all obligations we are closed to new orders for the rest of the week. We will re-evaluate our liquidity on 04/01.
Wow! We have received multiple large multi-day orders. To ensure we can meet all obligations we are closed to new orders for the rest of the week. We will re-evaluate our liquidity on 04/01.
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