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Topic: BITDICE SCAM CANCELED WINNING BET (Read 529 times)

hero member
Activity: 2660
Merit: 651
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June 25, 2019, 04:38:07 PM
#24
it was a live  and the odds where correct on the bet no events happened to change the bet


you can use pinnacle to  check this


they also did accept it they use a public bet system so you can see the bet was created and working


they did not cancel ....   till after i won



You got a visible error when placing the bet (same happened to someone else aswell).  We received the rollback immediately when the bet which rolled the bet back before it was actually placed. However due to an issue on our end the betslip showed up for you but still the bet amount returned to your balance (again because bet was rolled back). Whether the bet won or lost doesn't matter and it would have been rolled back either way. We acknowledge that there was an error which you were given a bonus for (about 25% of the possible profit) which we think is fair because had the bet lost you would have gotten your money back either way.

You would not be calling us a scam if the bet had lost and you received the money back.

Had there been absolutely no error at all on your end it might be a different situation.

You guys are thief's, you made the mistake just pay the funds. You scamming crooks.
You're totally right and I don't see any reason why bitdice would steal a token from their users to spoil the name they have built for years but I will advise Bob and the rest of Bitdice team to fix the problem which lead may to reoccurrence of another misconception in future.
legendary
Activity: 2436
Merit: 1804
guess who's back
June 23, 2019, 03:46:00 PM
#23

You guys are thief's, you made the mistake just pay the funds. You scamming crooks.

they were kind enough to offer you some money even they don't have to do that , it's not their problem if the bet wasn't confirmed by their side
you can't blame a bookie when they didn't confirm your bet , you can only complain if the bet was accepted and not honored after
jr. member
Activity: 30
Merit: 1
June 23, 2019, 12:58:15 PM
#22
it was a live  and the odds where correct on the bet no events happened to change the bet


you can use pinnacle to  check this


they also did accept it they use a public bet system so you can see the bet was created and working


they did not cancel ....   till after i won



You got a visible error when placing the bet (same happened to someone else aswell).  We received the rollback immediately when the bet which rolled the bet back before it was actually placed. However due to an issue on our end the betslip showed up for you but still the bet amount returned to your balance (again because bet was rolled back). Whether the bet won or lost doesn't matter and it would have been rolled back either way. We acknowledge that there was an error which you were given a bonus for (about 25% of the possible profit) which we think is fair because had the bet lost you would have gotten your money back either way.

You would not be calling us a scam if the bet had lost and you received the money back.

Had there been absolutely no error at all on your end it might be a different situation.

You guys are thief's, you made the mistake just pay the funds. You scamming crooks.
legendary
Activity: 2436
Merit: 1804
guess who's back
June 23, 2019, 08:38:07 AM
#21
I can confirm that there was an error with sports provider that bitdice uses

but please note that after you try to bet some bets you will get " partner api error " instead of bet was successfully placed ( or what ever the message that appears when bets are accepted )

the money will get deducted indeed but it will be refunded , in my first failed bet the money was returned like 10 minutes after placing the bet without even contacting support
the 2nd time I had to contact support and send the bet ID just to know if the bet was accepted or not since I got the error message but the money was deducted and the bet was actually showing in my bets history as pending

it can be frustrating if you don't notice the " partner api error " since you will just assume that bets were placed cause the money is deducted and you can find the bet in your history

but I 100% confirm that all the bets that were accepted were honored from bitdice , this just happened in rare occasions and as I understood from Kolloh the problem is totally fixed now but haven't tried to place any bets today

so there is no case here since the bets weren't accepted in first place
legendary
Activity: 2018
Merit: 1108
June 22, 2019, 12:15:35 PM
#20
it was a live  and the odds where correct on the bet no events happened to change the bet


you can use pinnacle to  check this


they also did accept it they use a public bet system so you can see the bet was created and working


they did not cancel ....   till after i won



You got a visible error when placing the bet (same happened to someone else aswell).  We received the rollback immediately when the bet which rolled the bet back before it was actually placed. However due to an issue on our end the betslip showed up for you but still the bet amount returned to your balance (again because bet was rolled back). Whether the bet won or lost doesn't matter and it would have been rolled back either way. We acknowledge that there was an error which you were given a bonus for (about 25% of the possible profit) which we think is fair because had the bet lost you would have gotten your money back either way.

You would not be calling us a scam if the bet had lost and you received the money back.

Had there been absolutely no error at all on your end it might be a different situation.
member
Activity: 233
Merit: 12
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June 22, 2019, 11:00:23 AM
#19
it was a live  and the odds where correct on the bet no events happened to change the bet


you can use pinnacle to  check this


they also did accept it they use a public bet system so you can see the bet was created and working


they did not cancel ....   till after i won

legendary
Activity: 1932
Merit: 2272
June 22, 2019, 10:53:26 AM
#18
The only issue was the delay in informing you the bet was not accepted. However, you would have seen an error message when placing the bet.
When was bet "not accepted", before match started or after match ended?

What does this mean:



Does it mean that player was able to see that bet was accepted? Or?

Was wager returned to player after bet was accepted or bet was never accepted? I don't see this from your screenshot.
member
Activity: 233
Merit: 12
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June 22, 2019, 10:52:36 AM
#17
lol you say this which is pretty funny

but you did accpet the bet you can blame it on your provider but there is a fact

you took the funds out of the balance and created a bet slip/ bet id number and everything.

the so called cancel which was for no reason was hours later other then shoddy screenshot
legendary
Activity: 1736
Merit: 1023
June 22, 2019, 10:26:56 AM
#16
and saying they did not steal because they would not make money off it is stupid they could have easly claimed a loss.

Even if the bet lost, your initial wager would have been returned as the bet was never accepted by the provider. BitDice could not have made any profit of the bet even if it lost.

The only issue was the delay in informing you the bet was not accepted. However, you would have seen an error message when placing the bet.

This should solve the issue and I hope next time someone raises doubts on Bitdice the community waits to hear their side, as always I’m not surprised at seeing another false accusations fired at them. @Kollah it was a really nice gesture on Bitdice part to give him a bonus, but you can’t make all people happy. I have a suggestion since this issue of Rollback has happened with other users too, why not add it in the FAQ section so next time it happens the user understands it’s not Bitdice fault.

Yeah, an update was pushed to the code which should help solve this issue and make it more clear to the user in such cases.
member
Activity: 233
Merit: 12
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June 22, 2019, 08:48:51 AM
#15
lol the odds where right they bet amount was right everything was 100% legit a correct and opened a bet ticket

if anything is wrong with a live bet like that they dont accept the bet and 100% dont create a bet ticket


also blaming it on a provider is something scam cainos do your the one running the casino if the provider is a scam you are too
[/quote]

They didn’t cancel your bet their sports book provider did, this kind of software is automatic and Bitdice doesn’t have any control over it.
[/quote]
member
Activity: 233
Merit: 12
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June 22, 2019, 08:45:24 AM
#14
lol i love it


the bitdice shills come out.


What happened is that they accepted a legit bet.

Theres a bet id and everything. They then claimed over 10 hours later the bet was canclled.


And yes they did steal 450.  They accepted a bet they claim that it was not accepted but there is not a single reason it would not be accpeted.


Have you people ever thought about that ? the odds where 100% legit at time of the bet many sites provide this and show it.


and saying they did not steal because they would not make money off it is stupid they could have easly claimed a loss.

this is not a casino game where a tech problem can happen resulting in something crappy but out of there hands


they bet was 100% legit they odds where correct and accpeted


there provider cancled a winning bet that was legit hours after


they say because there provider cancled it they dont have to payout .


thats the sign of a scam
hero member
Activity: 2646
Merit: 686
June 22, 2019, 05:25:46 AM
#13
What happened with this bet is that it was rejected by BitDice's Sports provider and 'Rolled Back'. This means the bet wasn't actually accepted by the provider and an error message would have been showed to the user when placing the bet. We had another user report a similar occurrence and they received an error message on the site when placing their bet and asked in Support regarding it. We didn't receive any such contacts regarding this particular bet. The bet was Rolled Back and after processing, the initial wager was returned to the user.

You can see in the following screenshot from the provider which shows the bet was Rolled Back:






The user's wager was returned to them and they were also provided a bonus for the inconvenience.

Additionally, you can see from this user's history, that they have a habit of accusing every site of scamming and have accused BitDice in the past when losing a bet.

This should solve the issue and I hope next time someone raises doubts on Bitdice the community waits to hear their side, as always I’m not surprised at seeing another false accusations fired at them. @Kollah it was a really nice gesture on Bitdice part to give him a bonus, but you can’t make all people happy. I have a suggestion since this issue of Rollback has happened with other users too, why not add it in the FAQ section so next time it happens the user understands it’s not Bitdice fault.

yeah i tried to get the 450 they stole back as the still cancled a bet for no reason other then they wanted to

still makes them scammers

They didn’t cancel your bet their sports book provider did, this kind of software is automatic and Bitdice doesn’t have any control over it.
legendary
Activity: 1750
Merit: 1115
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June 22, 2019, 03:26:01 AM
#12
yeah i tried to get the 450 they stole back as the still cancled a bet for no reason other then they wanted to

still makes them scammers
Nope they didn’t take any money from you lol The bet provider never accepted the bet so BitDice made no money from the bet regardless of the bet status. In fact, they paid you out a bonus for the hassle which should be understandable. You need to accept it and move on and don’t keep accusing them for scamming you.
member
Activity: 233
Merit: 12
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June 21, 2019, 11:46:52 PM
#11
yeah i tried to get the 450 they stole back as the still cancled a bet for no reason other then they wanted to

still makes them scammers
copper member
Activity: 2562
Merit: 2510
Spear the bees
June 21, 2019, 09:49:49 PM
#10
Additionally, you can see from this user's history, that they have a habit of accusing every site of scamming and have accused BitDice in the past when losing a bet.
Cheers. Somehow I managed to miss that this time. The situation seems much clearer now.
You weren't satisfied with the compensation and you decided to try a hail mary to get the rest of the scraps? Hmm...
legendary
Activity: 1736
Merit: 1023
June 21, 2019, 09:41:39 PM
#9
What happened with this bet is that it was rejected by BitDice's Sports provider and 'Rolled Back'. This means the bet wasn't actually accepted by the provider and an error message would have been showed to the user when placing the bet. We had another user report a similar occurrence and they received an error message on the site when placing their bet and asked in Support regarding it. We didn't receive any such contacts regarding this particular bet. The bet was Rolled Back and after processing, the initial wager was returned to the user.

You can see in the following screenshot from the provider which shows the bet was Rolled Back:






The user's wager was returned to them and they were also provided a bonus for the inconvenience.

Additionally, you can see from this user's history, that they have a habit of accusing every site of scamming and have accused BitDice in the past when losing a bet.
member
Activity: 233
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June 21, 2019, 06:52:33 PM
#8
they cancled it because they cancled it no other reason
legendary
Activity: 2758
Merit: 6830
June 21, 2019, 06:47:44 PM
#7
Did you ask them why exactly they cancelled the match?

You should post the whole conversation screenshot. There is no way to actually know what exactly happened there with your current screenshots.

And while not trying to defend them, I don’t think they would scam you for 0.06BTC. So, there should be a reason (at least stated by them even tho they are *possibly* wrong).
legendary
Activity: 1750
Merit: 1115
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June 21, 2019, 06:24:59 PM
#6
they cancled the bet hours after game over and they even confrimed it

you use pinnacle to see the odds and line where right

https://imgur.com/rde1wRK
According to that screen-shot, their support said: Wager Returned. Does that mean you got your money back? Canceling bets is not really acceptable. As actmyname said we gotta wait for a response from Box and then see the whole picture.

Until Boxxob responds, I'm standing with you and I think you should be given what you earned as from the winning bet.
member
Activity: 233
Merit: 12
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June 21, 2019, 05:42:14 PM
#5
they cancled the bet hours after game over and they even confrimed it

you use pinnacle to see the odds and line where right

https://imgur.com/rde1wRK
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