I have always said the same thing, complain about them being late to their promises, that is a valid reason to be mad but trying to make up stuff that can't feasibly happen is something only delusional people would do when there is a valid reason.
I have always known them to do the right thing and never had trouble withdrawing money as well so personally I believe they are not scam. However if someone claims it is scam, I do not see coming here and claiming they are not scam as a resolution, let bitdice deal with it because they will do it a lot better and could provide a lot more information.