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Topic: Bitfinex - are you mocking me? - page 2. (Read 332 times)

newbie
Activity: 10
Merit: 0
November 01, 2019, 09:04:16 AM
#3
Thx, In my country there are no problems with Bitfinex,last letter with the text "thank You, your account has been successfully verified", in the personal account the same status. I was already happy that I can withdraw part of the funds to pay for the mortgage, but all attempts to withdraw receive the status-canceled. They do not respond to all emails after verification. Well I will write every day and everywhere until I take my eth.
Here is their first letter:
Quote
Hello rsotun

We wanted to follow-up with you regarding our initial request on September 23, 2019, as we have not received a response from you, even though you have been logging in after such requests have been made.

Your immediate attention is appreciated, as restrictions have now been placed on your account.
Huh Huh
Of course, I was very surprised! After all, I have not received any requests from them, their letters are on a white sheet, I have not found a single request from them. I was looking at spam and deleted, not a single letter! They just took and blocked my account, then a month I tried to verify the account. When I verified-nothing has changed, the limit on withdrawal remained.  Only after verification there is no answer from them.
hero member
Activity: 2338
Merit: 757
Top-tier crypto casino and sportsbook
November 01, 2019, 08:46:54 AM
#2
Based on Hong Kong, Bitfinex is available for almost all countries except 4 countries + USA since 2017 for regulatiry issues. Although, by searching for the key words "bitfinex scam" , i can find many results about issues almost with verification. As i can also see from your case , they use KYC as a delay tactic to freeze accounts and steal their deposits.
All what i can suggest you to do is to rise the voice about your case and don't stop contacting them via all their channels and don't forget to provide screenshots of the conversation with support so others can suggest you what to do.
newbie
Activity: 10
Merit: 0
November 01, 2019, 03:33:10 AM
#1
They told me "Do not worry, after passing the verification everything will be OK", I passed the verification, but I can not withdraw my savings! I haven't been able to withdraw my 30 eth in 2 months. For me, this is not a small amount. First, I received an email with the text " You do not respond to our request, we had to block your account." I certainly was surprised, I have no letters had been received,I wrote to them, "I have not received any from you letters and requests". Then they wrote to me that it is necessary to pass verification. All correspondence and verification took me 1 month! Now that I'm verified, I'm trying to withdraw etherium - all my withdrawal attempts get the status-cancelled. I can't pay my mortgage because of Bitfinex! I wrote both in support and in other mail - there is no answer!
1)I want to pick up all my 30 eth
2)I want to warn other people from using this exchange
3)What should I do, can anyone have experience how to pick up their eth?

Bitfinex-let me withdraw my eth!
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