blog? I can't find any. looked on site, google search, your bitcointalk profile. could you link to it?
Intuitively, it's:http://blog.bitfloor.com/
Topic: bitfloor needs your help! - page 13. (Read 177459 times)
http://blog.bitfloor.com/
serious downtime issues will always be mentioned on the blog.
blog? I can't find any. looked on site, google search, your bitcointalk profile. could you link to it?
Bitfloor has indeed resumed trading. My official statement on the matter is here:
https://plus.google.com/109620439233076225324/posts/bLJRDHApjSP
More generally https://blog.bitfloor.com will contain official updates.
If you have specific questions please contact [email protected] and I will gladly respond.
https://plus.google.com/109620439233076225324/posts/bLJRDHApjSP
More generally https://blog.bitfloor.com will contain official updates.
If you have specific questions please contact [email protected] and I will gladly respond.
Any reasonable way for you to prove these claims? Or someway for users to verify these claims themselves (this would be even better)
..."In reopening, a number of improvements to both the wallet storage and website have been made. Bitfloor aims to be safe and reliable platform and as a result have changed our fund storage policy to 100% offline storage for your funds. Daily transactions through out hot wallet will be backed by Bitfloor funds, never putting client funds at risk."...
..."Bitfloor is now running on dedicated servers in a PCI compliant data center based in the US. Bitfloor services are further isolated based on exposure. Testnet and development are not located in the same data center or hosting provider to ensure further isolation. Backups are encrypted and write only on all of the servers. Hot wallet files are encrypted even further and unavailable even with physical access to the disk."...
Please?
New security continues to be unverified...
Quote
The outage was due to misbehavior on the server running the website and affected the website and api access.
Thanks for the attempt at transparency, but this is too vague. What was the problem? How did you correct it? You're on the Bitcoin Forum; you can get technical with us. Humor us. We need to want to trust that you know what you're doing.
Hi,
It's been 9 days now since I emailed support to apply for ACH withdrawal status to be set up on my account with you, I sent you my full bank account details plus photo of my ID, but so far with no acknowledgment, no reply, no response to my post in your thread asking after this & the ACH has not been enabled on my account as yet.
Copied to your thread & would appreciate an update, thanks.
Otoh
Edit PS - I've just bought 800 coins on Gox that could/might have been done on your exchange otherwise, which would at least have made a few coins for the compensation fund of those who had theirs stolen from you. Just checked - not much Ask volume on BitFloor atm so maybe it would have been just a few unless there was hidden interest waiting for Bids.
It's been 9 days now since I emailed support to apply for ACH withdrawal status to be set up on my account with you, I sent you my full bank account details plus photo of my ID, but so far with no acknowledgment, no reply, no response to my post in your thread asking after this & the ACH has not been enabled on my account as yet.
Copied to your thread & would appreciate an update, thanks.
Otoh
Edit PS - I've just bought 800 coins on Gox that could/might have been done on your exchange otherwise, which would at least have made a few coins for the compensation fund of those who had theirs stolen from you. Just checked - not much Ask volume on BitFloor atm so maybe it would have been just a few unless there was hidden interest waiting for Bids.
Sounds good. The recent down times have been getting me worried.
Understandable given what has happened in the past. However, I do want to stress that the issues have all been separate incidents and in no way related to any sort of compromise or attack on the servers. As mentioned in the previous post (and per the sentiment expressed by my users), serious server downtime will always be mentioned on our blog as well as our twitter account (@bitfloor) as soon as possible.
Sounds good. The recent down times have been getting me worried.
Apologies for the site downtime today. It was cased by a crash on the web and API server. I have brought all services back up and posted about the outage on the bitfloor blog. In the future, serious downtime issues will always be mentioned on the blog.
bitfloor, we need your help!
http://www.downforeveryone.com/downforeveryone-https/result.php?url=bitfloor.com
http://www.downforeveryone.com/downforeveryone-https/result.php?url=bitfloor.com
Quote
Checking "down or not" status for https://bitfloor.com ...
Hey, it's not just you! https://bitfloor.com looks down from here.
Of course, we can't be sure about every other location, but at least it's not accessible from here (Brea, California - United States) right now.
Hey, it's not just you! https://bitfloor.com looks down from here.
Of course, we can't be sure about every other location, but at least it's not accessible from here (Brea, California - United States) right now.
Crazy number of executions today...
Yeah, I know. I was responsible for several dozen of those. 
Crazy number of executions today...
On successive reconnection attempts by my bot (which uses an exponential back-off):
Ouch.
Why is Bitfloor so unstable, even with scant traffic?
Code:
java.io.IOException: Error writing to server
java.io.IOException: Error writing to server
javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Connection reset
Caused by: javax.net.ssl.SSLException: java.net.SocketException: Connection reset
Caused by: java.net.SocketException: Connection reset
java.io.IOException: Error writing to server
java.net.ConnectException: Connection refused
java.net.ConnectException: Connection timed out
java.net.ConnectException: Connection timed out
java.net.ConnectException: Connection timed out
java.net.ConnectException: Connection timed out
java.net.ConnectException: Connection timed out
java.net.NoRouteToHostException: No route to host
Ouch.
Why is Bitfloor so unstable, even with scant traffic?
Received via email 2 days ago.
Quote
Received: by 10.68.43.34 with HTTP; Fri, 28 Sep 2012 01:30:35 -0700 (PDT)
Date: Fri, 28 Sep 2012 09:30:35 +0100
Subject: Re: bitfloor timeouts
From: Roman Shtylman
To: me
Apologies for the downtime. There was a minor website issue (other
services like API, deposit, withdrawal, etc) were unaffected. The
website is back online now. No status update was given as I was not
awake during the downtime and fixed the issue as soon as I woke up.
cheers,
~Roman
Date: Fri, 28 Sep 2012 09:30:35 +0100
Subject: Re: bitfloor timeouts
From: Roman Shtylman
To: me
Apologies for the downtime. There was a minor website issue (other
services like API, deposit, withdrawal, etc) were unaffected. The
website is back online now. No status update was given as I was not
awake during the downtime and fixed the issue as soon as I woke up.
cheers,
~Roman
I can login. I guess the problem is over?
The symptom is over. We have no way of knowing whether the problem has been solved since Roman hasn't been forthcoming about what's going on, either here or on the Bitfloor blog.
I can login. I guess the problem is over?
I created a thread to serve as an exchange available to those with BTCs that are still "on hold" following the security breach earlier this month.
That thread can be used to list offers to sell and for potential buyers to express their interest as well.
- https://bitcointalksearch.org/topic/wts-btc-debt-owed-by-bitfloor-inc-debt-exchange-113547
That thread can be used to list offers to sell and for potential buyers to express their interest as well.
Recently there was a sale of BTC debt owed by BitFloor, Inc. to one of its accountholders whose bitcoins are being held by the exchange and thus not available for withdrawal.
This thread is for others with BTCs on hold at BitFloor to list their offers and for buyers to express their interest.
Here was the previous sale.
[...]
This thread is for others with BTCs on hold at BitFloor to list their offers and for buyers to express their interest.
Here was the previous sale.
[...]
- https://bitcointalksearch.org/topic/wts-btc-debt-owed-by-bitfloor-inc-debt-exchange-113547
Sorry shtylman. With the downtime yesterday and the lack of transparency I just cashed out. It was a good run while it lasted.
Bitfloor has indeed resumed trading. My official statement on the matter is here:
https://plus.google.com/109620439233076225324/posts/bLJRDHApjSP
More generally https://blog.bitfloor.com will contain official updates.
If you have specific questions please contact [email protected] and I will gladly respond.
https://plus.google.com/109620439233076225324/posts/bLJRDHApjSP
More generally https://blog.bitfloor.com will contain official updates.
If you have specific questions please contact [email protected] and I will gladly respond.
Any reasonable way for you to prove these claims? Or someway for users to verify these claims themselves (this would be even better)
..."In reopening, a number of improvements to both the wallet storage and website have been made. Bitfloor aims to be safe and reliable platform and as a result have changed our fund storage policy to 100% offline storage for your funds. Daily transactions through out hot wallet will be backed by Bitfloor funds, never putting client funds at risk."...
..."Bitfloor is now running on dedicated servers in a PCI compliant data center based in the US. Bitfloor services are further isolated based on exposure. Testnet and development are not located in the same data center or hosting provider to ensure further isolation. Backups are encrypted and write only on all of the servers. Hot wallet files are encrypted even further and unavailable even with physical access to the disk."...
Please?
I apologize for the downtime. It was the result of a minor issue with the website. The API, trading, withdrawal, deposit, and other services were not affected.
Still down. This is not helping Bitfloor's already sullied image.
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