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Topic: Bitpay Card ATM Withdrawals Suspended - Possibly Permanently - page 2. (Read 428 times)

newbie
Activity: 5
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Since the card hasn't totally stopped to work (people can still use the POS) It could really be what it calls "an upgrade" but it seems to be one coming from the issuer and not Bitpay. That's also why they weren't able to give an estimated time to get everything back.
If Visa kicked out the isssuer the cards wouldn't work anymore for everything.

Think this is more likely what's happening. Glitch with some users very normal, and scheduled staggered upgrades even more normal. If this was down for everyone, we'd be seeing a flood of complaints now and for everyone across the board.

Not that I'm supporting Bitpay or anything, but I'm sure they'd be a bit more PR-savvy to give due notice to users if the scenario were true, especially if it was out of their hands. So yeah, maybe jumping the gun with a thread title like that;)

I outlined the facts in my post, and titled it “possibly permanently”.  I think the most reasonable conclusion is that ATM functionality is gone for good.  Since Visa functionality is unaffected, perhaps it is the ATM networks that shut them down.  Until yesterday, the card worked on the Plus, Nyce, and Interlink ATM networks.  That would be a logical explanation as to why ATM functionality is gone but Visa functionality is up.

The issue with the claim of a system upgrade is the deafening silence.  When posed a direct question regarding whether or not ATM functionality would ever return, they simply refused to respond.  If it were a system upgrade, they’d say “oh yes, it will be back up, our engineers are working on it right now”.  This is less reading the tea leaves, and more watching the moving trucks roll into town to take it away.
legendary
Activity: 2912
Merit: 3603
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Since the card hasn't totally stopped to work (people can still use the POS) It could really be what it calls "an upgrade" but it seems to be one coming from the issuer and not Bitpay. That's also why they weren't able to give an estimated time to get everything back.
If Visa kicked out the isssuer the cards wouldn't work anymore for everything.

Think this is more likely what's happening. Glitch with some users very normal, and scheduled staggered upgrades even more normal. If this was down for everyone, we'd be seeing a flood of complaints now and for everyone across the board.

Not that I'm supporting Bitpay or anything, but I'm sure they'd be a bit more PR-savvy to give due notice to users if the scenario were true, especially if it was out of their hands. So yeah, maybe jumping the gun with a thread title like that;)
copper member
Activity: 2940
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Top Crypto Casino
Since the card hasn't totally stopped to work (people can still use the POS) It could really be what it calls "an upgrade" but it seems to be one coming from the issuer and not Bitpay. That's also why they weren't able to give an estimated time to get everything back.
If Visa kicked out the isssuer the cards wouldn't work anymore for everything.
member
Activity: 1120
Merit: 30
Bisq Market Day - March 20th 2023
Suspension or possible ban on Bitpay Card ATM could have been seen as an attack from the government. There has been many of such attacks which actually came but still yet Bitcoin (cryptocurrency) still remain strong and stronger as the day passes. Banks will embrace the use of cryptocurrency when the time come. Let's continue the promotion and awareness to the general public.
legendary
Activity: 2590
Merit: 3014
Welt Am Draht
It's definitely possible that this is caused by some sort of clash with the traditional banking system.

https://www.reddit.com/r/Bitcoin/comments/apw8uv/there_are_a_bulk_of_accounts_from_bitpay_that_are/

https://www.reddit.com/r/Bitcoin/comments/a8elxy/bitpay_cards_blocked_in_european_union/

They've been having problems with a few banks. The Visa functionality bit is 100% out of their hands. The Shift card is toast at the end of the month too. I don't think it's a model that has a bright future though it's certainly useful while it lasted.
hero member
Activity: 1666
Merit: 753
The Bitpay card has been great for the 1 month or so that I have actually gotten to use it.  Unfortunately, effective March 8, they shutdown ATM withdrawals.  They claim that this is part of a “system upgrade”.  Unfortunately, that doesn’t hold water because they have no ETA.  I called customer service asking if it would be days, weeks, months, or years, and they told me they simply don’t know.  I then tweeted asking the same to their normally very active Twitter customer service, and got zero response.

So everyone can reasonably assume that Bitpay card ATM withdrawals are gone for good, and act accordingly.  My guess is that their card issuing bank kicked them off the network, and they are scrambling to find a replacement bank, which is unlikely given the stance of US banks on Bitcoin.  I hate that they are lying and calling it a system upgrade though.  It shows that things are not in great shape over there.  I wouldn’t leave any money on their card if you have it on there.  You can still use the Visa part for purchases, or transfer from the card to your bank.  Definitely get the money out of their hands - their house of cards appears to be crumbling.

It's definitely possible that this is caused by some sort of clash with the traditional banking system.

It is this issue that has basically restricted any bitcoin debit cards from becoming mainstream in my opinion, because they were never able to establish a longstanding partnership with banks or payment processing networks. IIRC a while back there was a huge thing with Wavecrest that led to a lot of cards having to switch providers entirely.

I wouldn't assume that it's gone for good, at least for now, because they haven't said anything that would suggest something far more serious than just an upgrade, nor have any banks or providers. So it's pure speculation at this stage, albeit I think it is possible given the current climate of all the banks and third party payment processors towards bitcoin.
member
Activity: 405
Merit: 10
www.teslawatt.com
Banks started push back big time. We noticed this too. The only way is to move as much as we can to crypto. They understand it's over for them. Especially because government is supporting blockchain use.

I think somehow merchant mark in the system SSN/name in some network so when you try to open some other service with some other merchant you are already marked. I told by Intuit for completely unrelated business that I am high risk so they shutdown merchant service for me.

edit: For BitPay we still don't know if is really some software issue eg. maintenance or suspended.
newbie
Activity: 5
Merit: 0
The Bitpay card has been great for the 1 month or so that I have actually gotten to use it.  Unfortunately, effective March 8, they shutdown ATM withdrawals.  They claim that this is part of a “system upgrade”.  Unfortunately, that doesn’t hold water because they have no ETA.  I called customer service asking if it would be days, weeks, months, or years, and they told me they simply don’t know.  I then tweeted asking the same to their normally very active Twitter customer service, and got zero response.

So everyone can reasonably assume that Bitpay card ATM withdrawals are gone for good, and act accordingly.  My guess is that their card issuing bank kicked them off the network, and they are scrambling to find a replacement bank, which is unlikely given the stance of US banks on Bitcoin.  I hate that they are lying and calling it a system upgrade though.  It shows that things are not in great shape over there.  I wouldn’t leave any money on their card if you have it on there.  You can still use the Visa part for purchases, or transfer from the card to your bank.  Definitely get the money out of their hands - their house of cards appears to be crumbling.
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