Guys,
I'm sorry things are taking this long. We are still trying to recover the lost withdrawals database table, and it seems there's no way to get it back. So we'll try to recover the whole accounting this way : Please send an email to
[email protected] with the amount you claim you had left to widthdraw, including a list of all your deposits to bitscalper, once we have figured out how much we owe to anyone we will proceed to reimbursements. Anyhow we're back to business with a powerful new strategy and we'll update the website in the next few days.
Nice to hear from you again Bitscalper.
From what you wrote, I understood that you have a lot of problems and need the help of the users. Shit can happen. But it's important how to handle it.
And to be fully honestly, I don't like the way how you handle trouble. There was over 1 month nearly zero-information, no emails were answered etc.
It had looked like scam, and it is still looking like scam until you proof the opposite.
It still looks like you try to play out, to win more time.
If I would be you I would do the following:
- Update my website with the same request for deposit/withdraw data like here in the forum.
- I would clearly communicate my plan how to fix the trouble, step by step and including all time-deadlines. So everyone can review if I'm following what I have sad.
- I would answer emails and give a short daily processing status.
I'm not sure how all of this ends. Most users are now sending you the requested data. Do you need feedback from ALL user to do the reconstruction? How long will you wait for user feedback? What will happen if not everyone is giving you feedback, what is most likely. What will happen if some users are not reporting correct data? What will happen if the result of your reconstruction is still not matching with what you expect? When will you start the reconstruction and when will it end? After the reconstruction is finished, what will happen next? Do you transfer the balance to the new system or do you pay it out? And if you plan to pay it out, why didn't you also request a bitcoin address?
I'm very sorry to say this, but it looks still like scam or a VERY, VERY unprofessional way to handle the whole thing to me.
Even if it's only the second case, I would be surprised to see it ending happy.
Good luck!