Topic: Bitstamp Acting Very Strange : Heads Up - page 2. (Read 5098 times)

Bitstamp is lying. Just lying.

KYC just means asking for a ID document, properly verifying it and communicating any red flags on transactions or something to the authorities. The financial institution, which Bitstamp is not, can not act as an authority. They are acting and intimidating customers as if they were the federal police.

So Bitstamp is totally lying about it even if they have to comply to KYC, which i think they don't.

And why the very small amount of 9 thousand dollar from an already indentified customer would give any red flags regarding illegal activity KYC is aimed at? BIG LOL.

Hazek (who works for Bitstamp) has clarified some things in the official Bitstamp thread:
https://bitcointalksearch.org/topic/m.5264408

I've reported on this in speculation and on the same thread a many ppl have confirmed experiencing the same, seems like a "Stealth" withdrawal block, i've also had some people i know tell me they got the email.

https://bitcointalksearch.org/topic/breaking-news-bitstamp-halts-bitcoin-ripple-withdrawals-477323

Crazier things have happened and it wouldn't be surprising.

maybe you hit some limits that make it likely to be suspected for money laundry or other offences which can cost any exchange their existance if big enough and discovered.

I tried withdrawing btc today and had no difficulties at all (9 times). but mind you I am not talking about btc amounts worth tens of thousands of dollars/euros here.

wish you luck and patience and justified trust.

I have the exact same issue, never had any problems with BitStamp before. This week tried to withdraw $xxxxx and asked for additional KYC info.
Given all info they possibly need and havent heard anything back since 3 days now.

Is BitStamp secretly owned by Gox? wtf is going on

Finally got a response : automated one no doubt.


We sincerely apologize for the late reply.

thank you for your cooperation. We have instructed our administration to further process your withdrawal request. Please be advised that we may further contact you if additional KYC checking be necessary.

If you have any additional questions, please feel free to contact us again.

Best regards

Posting here to get some attention and to warn others of a potential Bitstamp problem.

They are not processing $XXXX withrdawals

NOT responding to support tickets.

They are not allowing medium to large BTC withdrawals for many people

I tried making $9000 withdrawal, got told week later my bank account details were not correct. My bank details had not changed since the last few withdrawals.

So I input all details again, and tried again. Couple of days later I got the following message from Bitstamp.

.....................

We received your withdrawal request. As your withdrawal request met some of our volume and frequency thresholds, we will have to kindly ask you to help us better understand the nature of your relationship with Bitstamp. In order to do so, we require that an additional KYC (know your customer) procedure is completed before we can proceed with the processing of your transfer.

We kindly ask you to send us a high resolution image double page of your international passport and answer the following KYC questionnaire:

1. How did you learn about Bitcoin?
2. The purpose of trading on Bitstamp?
3. What is the origin of the deposited Bitcoins? If mining, please specify your hardware specifications and submit a receipt or an invoice for your mining equipment.
4. What are your future plans and activities planned on our exchange?
5. Do you plan more withdrawals in the future?
6. Which bank are you using? Please provide the complete address and SWIFT code.
7. What is the source of the funds which you are depositing to your Bitstamp account? Please provide any financial documentation which can confirm how the funds sent to your Bitstamp account were acquired.

We kindly ask you to submit your answers and documents in a reply to this ticket.

...................................

So I provide them everything they ask and try to withdraw again.

A couple of days goes by and nothing.

Not even response to support tickets, twitter, pm on forum etc etc.

Blocked from withdrawing Bitcoin too!

Something is not right and an explanation is needed.

Bitstamp have problems, this could cause a big shoot in price.

There are two threads in the sub sections about this with other users reporting similar problems with Bitstamp

https://bitcointalksearch.org/topic/anyone-else-got-bitstamp-btc-withdrawal-problems-476614

https://bitcointalk.org/index.php?topic=38711.1200