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Topic: BITSTAMP frozen my 10 btc and asking years worth of signed address transactions - page 3. (Read 472 times)

legendary
Activity: 3010
Merit: 1156
Leading Crypto Sports Betting & Casino Platform
Oh wow! One thing i have seen them speeding things up is tweeting about it. I am pretty sure that people will retweet it for you and it's bad publicity for them so they want to clear things up as fast as possible before it is trending.

But this is one more reminder that there could be price to pay for letting exchanges hold your bitcoin.
Then again, i am pretty sure i am in this exact situation if i try to cash out my btc and deposit them on my bank account. I have no proof on their origins from when they ask about it.
mk4
legendary
Activity: 2870
Merit: 3873
Paldo.io 🤖
That's a lot of information they're demanding lol. Unfortunately, it looks like they're just doing the typical AML procedures to make sure you didn't get your BTC somewhere illegal or whatever. Though it's understandable how annoying this is. Unfortunately it looks like you have no choice but to do some digging on your gambling accounts and on your bitcoin wallets. 10 BTC is no joke.

Unfortunately, another perfect reason to not unnecessarily leave funds on exchanges.
They definitely don't want to give back the bitcoins that's why they are asking for things that they definitely know you are unable to provide. How can you ask someone to provide the origin of the bitcoins that they deposited on the website, it's really absurd.

Though I find OP's situation very unfortunate and while what they're asking is definitely a bit too much for my taste, I really wouldn't make conclusions that fast. Bitstamp is a big and pretty reputable exchange in the cryptocurrency space, and while 10 BTC is a good amount of money, I don't think they would attempt to take funds of people with that low of an amount(in contrast to the size of their userbase and trading volume).
sr. member
Activity: 868
Merit: 266
That's a lot of information they're demanding lol. Unfortunately, it looks like they're just doing the typical AML procedures to make sure you didn't get your BTC somewhere illegal or whatever. Though it's understandable how annoying this is. Unfortunately it looks like you have no choice but to do some digging on your gambling accounts and on your bitcoin wallets. 10 BTC is no joke.

Unfortunately, another perfect reason to not unnecessarily leave funds on exchanges.
They definitely don't want to give back the bitcoins that's why they are asking for things that they definitely know you are unable to provide. How can you ask someone to provide the origin of the bitcoins that they deposited on the website, it's really absurd. Would have been great if the money was just deposited into a normal wallet instead of exchanges some are very sketchy.
legendary
Activity: 2898
Merit: 1253
So anyway, I applied as a merit source :)
Are those coins really from FJ casino or did you hide the details here about tainted source coins that you had be dealing with and used FJ as a "mixing" mode or a transit wallet to cover up your tracks? Most of the newbies posting such threads, I would not trust without having head both sides of the story. Bitstamp has been here for long time and them asking KYC with such strict details does make me wonder what juicy information they have obtained on the coins.

You may try to present a story in your way of describing but this is what I suspect has happened.
mk4
legendary
Activity: 2870
Merit: 3873
Paldo.io 🤖
That's a lot of information they're demanding lol. Unfortunately, it looks like they're just doing the typical AML procedures to make sure you didn't get your BTC somewhere illegal or whatever. Though it's understandable how annoying this is. Unfortunately it looks like you have no choice but to do some digging on your gambling accounts and on your bitcoin wallets. 10 BTC is no joke.

Unfortunately, another perfect reason to not unnecessarily leave funds on exchanges.
full member
Activity: 1554
Merit: 116
0xe25ce19226C3CE65204570dB8D6c6DB1E9Df74AC
They will continue to harrass you and requesting your grand ancestors grand parent of the sibling of the boss of the name and the every valuable information they can harness, when you keep your btc in their hand, it’s not YOURS anymore, be prepare to be asked to do all the demand they want from you, they may even ask for a copy of your nude photo LOL.😂
newbie
Activity: 29
Merit: 1
I would like to update this thread now as I am EXTREMELY lucky they have made a mistake.
I told them I'm consulting a lawyer and to cancel my pending withdrawals as they were insistant on these informations.
Then somehow (even though they told me no transactions will be processed until they receive these) I did an XRP ripple withdrawal and it was processed instantlyl

Big oops for them and a big relief for me


Hello. I have had a couple btc since about 2014 and mainly use bitcoin for gambling and poker activities.
In April this year I had a big win at fortunejack about 30 btc
I deposited 16 btc to bitstamp. Sold 6 and left 10 btc in there
Few days ago went to sell the rest and they've frozen it and thus begins this following conversation by support tickets::

Quote
Thank you for filling out our KYC form. We have received your transaction request.

However, before we can properly process your currently pending transaction request, we ask that you elaborate further on the origin of the cryptocurrency deposited to your account, as well as provide us with information and documentation which can confirm your statements, such as bank deposit slips showing deposits to other exchanges, purchase logs, trading history, withdrawal history, or any other documentation relevant to your crypto origins.

Additionally, we ask that you elaborate further on your answer in our KYC form regarding your intended activities on our platform being related to online gambling activities.

My response I sent screenshots of my win at fortunejack and an email from fortunejack detailing my withdrawal

They then reply this...
Quote
Thank you for your reply. We have received your transaction.

However, before concluding this procedure, we ask that you provide us with some financial documentation, which can confirm how the funds you used to purchase your initial cryptocurrency acquisitions, that you used in your gambling activities, was acquired or accumulated, such as a salary pay slip, tax revenue statement, investment portfolio or similar. We also kindly ask that you elaborate on how your winning are reported as your taxable income and provide us with your most recent tax statement.

We also ask that you provide us with screenshots showing your initial cryptocurrency purchases and provide us with the relevant addresses where your initial cryptocurrency was deposited.

Additionally, we ask that you provide us with an estimated amount that you would be depositing/withdrawing to/from your Bitstamp account per year (in USD and BTC)?

To which I reply:I do not have any of this information, I have had a few bitcoin for many years, and earlier this year I had a big win on fortunejack casino like shown.
You are asking impossible things.

Then they reply this:
Quote
Continuing with this KYC procedure, before we can process your transactions, we kindly ask that you elaborate further on these BTC that you held for several years, and elaborate on their origin by providing us with documentation which can confirm how the crypto was obtained, such as purchase logs, trade logs, purchase confirmation emails or similar. We also kindly ask that you provide us with your initial addresses that you used during your crypto activities as well as provide us with a few screenshots showing the withdrawal of the crypto to Fortune Jack.

If at all possible we also ask that you sign your initial addresses, that you used during your crypto activities, with a message containing this ticket number, where the "address", "signature" and "message" are clearly separated by quotation marks.

We ask you to submit your documents in PDF, JPG, PNG format in a reply to this ticket.

Thank you for your cooperation and we look forward to your reply.

Best Regards,
Jernej T.

I am basically shocked and do not know how to proceed.. They are clearly just wanting to keep my money, asking these impossible things.
Does anyone have any advice
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