Bitstamp is holding my money for a two weeks already. - page 2.

Slavec89

newbie

Activity: 14

Merit: 0

Quote from: catlove on May 14, 2016, 05:32:08 AM

They may ask where you got your money from but that's usually it and a vague answer is enough like "it was used for payment of services in 2012" or "I've been day-trading for the past two years on so-and-so exchange". As long as there's nothing fishy about your answer, they'll do business with you. If/when law enforcement comes asking, they'll provide your answer about source of funds. If you lied to them, THEN you get in trouble with law enforcement.

I already had a such talk with them before. And after that I got such situation. This is most strange stuff, we got the deal, and now they are closing my account.

In any way, they don't have right to take out my own money. Its not in their rules. If so, then this bitstamp is not trust worthly at all. And I will not leave it like it is, will make hype as only I can.
Making a business? Do it fair.

catlove

full member

Activity: 168

Merit: 100

They may ask where you got your money from but that's usually it and a vague answer is enough like "it was used for payment of services in 2012" or "I've been day-trading for the past two years on so-and-so exchange". As long as there's nothing fishy about your answer, they'll do business with you. If/when law enforcement comes asking, they'll provide your answer about source of funds. If you lied to them, THEN you get in trouble with law enforcement.

BitcoinSupremo

copper member

Activity: 1442

Merit: 529

I am sorry for this situation, but you should expect this situation for any exchange no matter how trustworthy they are, they are in control of your money if you leave large amount of bitcoins in any online exchange service where you can buy and sell bitcoins. Learn the lesson, the main idea of bitcoin is you being your own bank, meaning a desktop wallet on a safe PC or a hardware wallet which you control and no other person is in charge. If you want to do trading do it with small amount or even large, but withdraw funds directly after you finish trading.

Bitstamp was harsh and they did not approve my verification process although I send them all required documents in their required format , yet no success so I think your money are lost unfortunately.

Slavec89

newbie

Activity: 14

Merit: 0

Account is verified and have 2factor access activate. Also it was always active, and I didn't try to change anything on it.

If they would ask to proof my identity, I would not open such topics.

Slavec89

newbie

Activity: 14

Merit: 0

Hi to everyone, I got a situation. Two weeks ago I made a withdraw from bitstamp, but instead of getting my money on the next day(As usual was), my transaction was "in proccess" for a week. After a week, I am receiving a email, telling me that they reject that transaction, and would like to close my account. Also they asked me to sell all bitcoins on my balance, so they will withdraw all money from my account to my bank account that I used last time. I have done everything, and already for a week I am waiting for my money. They stopt to answer on my letters right after I sold last bitcoins and made fiat. Now my account is closed(can't access it, I think its deleted), they don't answer on my letters, and I don't know what to think. Its a pretty huge amount of money for me, and I am starting to worry a bit. At least they could answer on letter, to avoid misunderstanding from my side.

Who had the same problem? How, and how fast it was solved? Was it solved at all? Can they keep my money? Or I will get them eventually?

Topic: Bitstamp is holding my money for a two weeks already. - page 2. (Read 1452 times)