Topic: Bitstamp verweigert Auszahlung?! KYC-Fragebogen / solved - page 2. (Read 5573 times)
Sehr eigenartig...antworte jede Frage doch einfach so kurz und knapp und nichtssagend wie möglich und schau was draus wird 
Wow. Darf ich Fragen um welchen Euro Betrag es sich handelt?
Ansonsten ist so ein KYC Fragebogen eigentlich nichts schlimmes und durchaus üblich in einigen Branchen
Die Fragen erwirken ja schon einiges an Aufwand
Ansonsten ist so ein KYC Fragebogen eigentlich nichts schlimmes und durchaus üblich in einigen Branchen
Die Fragen erwirken ja schon einiges an Aufwand
Hi,
hatte gestern bei Bitstamp ein paar BTCs verkauft und wollte nun Euro abheben.
Soeben kam ein Ticket vom Support:
WTF?!
Soll ich denen jetzt jeden Altcointrade der letzten 5 Monate auflisten um den Nachweis der Bitcoins zu erbringen?
Jemand schonmal solche Nachfragen erhalten?
Gruss
ImI
hatte gestern bei Bitstamp ein paar BTCs verkauft und wollte nun Euro abheben.
Soeben kam ein Ticket vom Support:
Quote
Dear xxx,
We received your withdrawal request. As your withdrawal request met some of our volume and frequency thresholds, we will have to kindly ask you to help us better understand the nature of your relationship with Bitstamp. In order to do so, we require that an additional KYC (know your customer) procedure is completed before we can proceed with the processing of your transfer.
We kindly ask you to send us a high resolution image double page of your international passport and answer the following KYC questionnaire:
1. How did you learn about Bitcoin?
2. The purpose of trading on Bitstamp?
3. What is the origin of the deposited Bitcoins? If mining, please specify your hardware specifications and submit a receipt or an invoice for your mining equipment.
4. What are your future plans and activities planned on our exchange?
5. Do you plan more withdrawals in the future?
6. Which bank are you using? Please provide the complete address and SWIFT code.
7. What is the source of the funds which you are depositing to your Bitstamp account? Please provide any financial documentation which can confirm how the funds sent to your Bitstamp account were acquired.
We kindly ask you to submit your answers and documents in a reply to this ticket.
We received your withdrawal request. As your withdrawal request met some of our volume and frequency thresholds, we will have to kindly ask you to help us better understand the nature of your relationship with Bitstamp. In order to do so, we require that an additional KYC (know your customer) procedure is completed before we can proceed with the processing of your transfer.
We kindly ask you to send us a high resolution image double page of your international passport and answer the following KYC questionnaire:
1. How did you learn about Bitcoin?
2. The purpose of trading on Bitstamp?
3. What is the origin of the deposited Bitcoins? If mining, please specify your hardware specifications and submit a receipt or an invoice for your mining equipment.
4. What are your future plans and activities planned on our exchange?
5. Do you plan more withdrawals in the future?
6. Which bank are you using? Please provide the complete address and SWIFT code.
7. What is the source of the funds which you are depositing to your Bitstamp account? Please provide any financial documentation which can confirm how the funds sent to your Bitstamp account were acquired.
We kindly ask you to submit your answers and documents in a reply to this ticket.
WTF?!
Soll ich denen jetzt jeden Altcointrade der letzten 5 Monate auflisten um den Nachweis der Bitcoins zu erbringen?
Jemand schonmal solche Nachfragen erhalten?
Gruss
ImI
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